Customer reviews from frigidaire.com
Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Average customer rating
4.2
(3,137 Reviews)
Rating breakdown 3,137 reviews
5 Stars
1,985
4 Stars
493
3 Stars
172
2 Stars
130
1 Star
357
Customer Reviews for Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Customer Rating
5
Safety Features
on October 21, 2020
Posted by: RWKbc
[This review was collected as part of a promotion.] The Frigidaire Freezer has some great features, such as the High Temperature Alert, the Door Ajar Alert and the Power on LED Light. All the shelves a adjustable and secure, and the freezer itself has a very nice appearance.
Written by a customer while visiting frigidaire.com
Customer Rating
5
As described
on October 21, 2020
Posted by: Buckhunt
[This review was collected as part of a promotion.] I bought this about two months ago in preparation for hunting season and a large beer order. Wow! Plenty of space thus far and room to spare.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent room
on October 22, 2020
Posted by: Bigdap
[This review was collected as part of a promotion.] I am so excited about my freezer. I’ve had it less than a month.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Reason Purchasing This Freezer
on October 22, 2020
Posted by: Evie7555
[This review was collected as part of a promotion.] We had frigidaire chest freezer before which lasted us many years. We decided to go with an upright freezer and we both knew this was the one for us. We like the fact that we can see what we have. It does bother us that it is noisy. We do like the storage space and the layout. The reason for four stars instead of five is because of the noise it makes.
Response from frigidaire.comBy Hailea, Online Outreach Specialist, November 18, 2020
Hello, Evie7555. Welcome to the Frigidaire family! We’re so happy to hear you’re enjoying the spacious design. We’re so sorry to hear the noise level is a little loud for you. Please know that we make every effort to ensure our consumers have the best experience and your experience does not go unnoticed for continuous improvement. If you ever need anything, don’t hesitate to join us via Live Chat on our website or through our Customer Support line at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST. We’ll always be here for you! – Hailea
Written by a customer while visiting frigidaire.com
Customer Rating
5
ONE GREAT FREEZER WITH LOT'S OF SPACE
on October 22, 2020
Posted by: joemeysr
[This review was collected as part of a promotion.] VERY HAPPY WITH ALL OF THE FEATURES AND SIZE, MAINTAINS CONTENTS VERY WELL, ICE CREAM REMAINS HARD. EXCELLENT FREEZER.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Compressor issues
on October 23, 2020
Posted by: Anonymous
Had the freezer delivered in June and in late September started hearing a rattling noise. Called an authorized service dealer who advised it was a compressor issue.
Response from frigidaire.comBy Briana, Online Outreach Specialist, November 9, 2020
Hello, Steve C! Thank you for your review. We are sorry to hear about your compressor issues. Your feedback is important to us and has not gone unnoticed. In researching, we see where you have had service regarding your concerns. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Freezer!
on October 23, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] Although the freezer’s footprint is much smaller than the one I had previously, it holds just as much! And the even cooling feature built into the freezer is great as it cools everything in there evenly.
Written by a customer while visiting frigidaire.com
Customer Rating
4
It works!
on October 23, 2020
Posted by: KRenn
[This review was collected as part of a promotion.] Our last freezer was a 20 year old commercial freeze, and this new one is way louder. Kind of frustrating, considering how much it cost, but I suppose that is how it goes these days. It works great though, so that’s good!
Response from frigidaire.comBy Hailea, Online Outreach Specialist, November 18, 2020
Hello, KRenn. We’d love to extend a warm welcome to our Frigidaire family and thank you for taking the time to let us know about your experience with the upright freezer! We hate to hear that the noise level is a bit unsatisfactory. The newer high-efficiency models make unfamiliar sounds, but these can be a great indicator that your freezer is working as designed! However, if you are ever having any concerns, join us via Live Chat on our website or through our Customer Support line at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST. We’ll always be happy to look further into it and be there to help! – Hailea
Written by a customer while visiting frigidaire.com