Customer reviews from frigidaire.com
Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Average customer rating
4.2
(3,137 Reviews)
Rating breakdown 3,137 reviews
5 Stars
1,985
4 Stars
493
3 Stars
172
2 Stars
130
1 Star
357
Customer Reviews for Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Customer Rating
5
Love the features!
on September 25, 2020
Posted by: Joio
[This review was collected as part of a promotion.] I bought this about a month ago and am so happy that I did. Even though we are a small family I love the upright. Nothing gets lost and easy to organize.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features
on September 25, 2020
Posted by: Shannonap
[This review was collected as part of a promotion.] So glad I bought this. Lots of room and can see what I have.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not The Best
on September 26, 2020
Posted by: MsVerne
[This review was collected as part of a promotion.] I bought 20.0 Frigidaire freezer got it home & it worked great but on the eighth afternoon I notice green light started flashing & top three shelves food items was thawed out which was on a Saturday. I couldn’t reach anyone until Monday. I called Frigidaire customer service who set repair for Tuesday. I called them to confirm repair no answer but I left message. Repair was rescheduled for following Thursday, he arrived & said he had already ordered a part. He did repair, now working fine.
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , October 8, 2020
Hello there, MsVerne! We appreciate your feedback. We are sad to learn that you had to deal with such issues with your freezer and service. This was not the effortless experience we strive to give our customers. We are, however, delighted to hear that after repairs, your unit is up and running as it should. We are also glad to see that our customer service agents stepped in and helped you out. Again, we apologize for the inconvenience. Should you need us for anything, do not hesitate to reconnect. We are available through Live Chat at Frigidaire.com or by phone at 1 (800) 374-4432. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer
on September 26, 2020
Posted by: Timhiggs
[This review was collected as part of a promotion.] I bought this freezer a month ago, and glad I bought it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Freezer
on September 26, 2020
Posted by: bass4bay
[This review was collected as part of a promotion.] Purchased this freezer about a month ago and has worked great so far! Runs quiet and doesn't build up ice like our old chest freezer. Very pleased!
Written by a customer while visiting frigidaire.com
Customer Rating
2
20.0 Cu. Ft Upright Freezer
on September 26, 2020
Posted by: DanielVarghese
[This review was collected as part of a promotion.] Manufacturing defect on door sealing washer, and started showing service needed
Response from frigidaire.comBy Briana, Online Outreach Specialist, October 23, 2020
Hello, DanielVarghese! Thank you for your review. We sincerely apologize for the issues you have experienced with your washer. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. For additional assistance, please feel free to chat with us online or contact us via phone at 800-347-4432 M-F, 8:30 am- 8:00 pm, our team will be happy to assist you further. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
4
The light indicator on the bottom is great!
on September 26, 2020
Posted by: spicey27
[This review was collected as part of a promotion.] So glad I purchased this freezer. I finally can stock up!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Features
on September 26, 2020
Posted by: mstrwilliam00
[This review was collected as part of a promotion.] I bought this a month ago and so happy that I did! It has great room and very well light inside.
Written by a customer while visiting frigidaire.com