Customer reviews from frigidaire.com
Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Average customer rating
4.2
(3,137 Reviews)
Rating breakdown 3,137 reviews
5 Stars
1,985
4 Stars
493
3 Stars
172
2 Stars
130
1 Star
357
Customer Reviews for Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Customer Rating
5
Super Nice Freezer!
on September 13, 2020
Posted by: ponysnpaint
[This review was collected as part of a promotion.] I bought this freezer a few weeks ago and have been very happy with it. I love the 20 cu ft size. We needed to change the door to open on the other side and it was a quick, easy fix. The freezer is well designed, and I especially like the Even Temp feature that keeps food evenly frozen from top shelf to bottom.This is a frost-free unit, which means no more defrosting - yay! I recommend this freezer to anyone who is looking for a large capacity, well-designed freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Plenty of room
on September 13, 2020
Posted by: K Williams
[This review was collected as part of a promotion.] I replaced a smaller chest freezer with this. I’m am so glad I did, this thing is huge!
Written by a customer while visiting frigidaire.com
Customer Rating
5
As a great door seal and it’s quiet
on September 13, 2020
Posted by: Bud 880
[This review was collected as part of a promotion.] Bought this freezer about three weeks ago turned it on filled it up I haven’t had any issues with it circulating fan and it works great left it at the recommended temperature been running fine since I got it
Written by a customer while visiting frigidaire.com
Customer Rating
5
Features
on September 14, 2020
Posted by: newbie canner
[This review was collected as part of a promotion.] It is a great size. I should be able to store an abundance of food in it. I've had it running in my garage for about 2 weeks and so far, it runs perfectly! I am looking forward to many years of quality food storage with it. The light on the floor lets me know that it is working correctly.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Holds a ton of food
on September 14, 2020
Posted by: Patty1920
[This review was collected as part of a promotion.] I bought my 21 cu ft upright freezer in July. After a month it went out. I called Frigidaire and they said that there was a factory defect in the upgraded Model. They ordered the motor kit and installed a week later. So far it is working fine. It holds a lot of food which is what I needed. Worth the money.
Written by a customer while visiting frigidaire.com
Customer Rating
1
great features if it works
on September 14, 2020
Posted by: James60
[This review was collected as part of a promotion.] i bought this about a month ago and it has not worked since I got it and ruined all my food in and I am waiting for a replacement
Response from frigidaire.comBy Corletta , Outreach Social Specialist , September 25, 2020
Hi James60,
Thank you for making us aware of your recent experience. I regret to hear that your freezer is not performing as expected. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. Please be on the lookout for an email from me. We appreciate the opportunity to make this right. ~Corletta
Thank you for making us aware of your recent experience. I regret to hear that your freezer is not performing as expected. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. Please be on the lookout for an email from me. We appreciate the opportunity to make this right. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
1
Stopped freezing in 5 days after buying
on September 14, 2020
Posted by: Anonymous
The freezer stopped freezing after 5 days. I am working with Frigidaire now to have it repaired. I am very disappointed right now. We will see if they fix it.
Response from frigidaire.comBy Corletta , Outreach Social Specialist , September 24, 2020
Hi Parkerjo,
Thank you for making us aware of your recent experience. I regret to hear that your freezer is not performing as expected. We always aim to deliver a great experience. We are gutted when we miss the mark! If the repair does not resolve your issues, we’re here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. We appreciate the opportunity to make this right. ~Corletta
Thank you for making us aware of your recent experience. I regret to hear that your freezer is not performing as expected. We always aim to deliver a great experience. We are gutted when we miss the mark! If the repair does not resolve your issues, we’re here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. We appreciate the opportunity to make this right. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
1
Junk
on September 14, 2020
Posted by: Josh112
Started making a terrible buzzing sound after 3 weeks. The door is a challenge for my wife to even open, not sure why it needs to be so hard to open but it's pretty annoying. Support wants me to call some place in another state to even talk to someone. Pretty crap service guys. I'm looking for someone who make quality products now, I will not by another Frigidaire.
Response from frigidaire.comBy Corletta , Outreach Social Specialist , September 24, 2020
Hi Josh112,
Thank you for your feedback. I regret to hear that your freezer is making a buzzing sound. I can understand your frustration and appreciate the opportunity to make this right. Please be on the lookout for an email from me. ~Corletta
Thank you for your feedback. I regret to hear that your freezer is making a buzzing sound. I can understand your frustration and appreciate the opportunity to make this right. Please be on the lookout for an email from me. ~Corletta
Written by a customer while visiting frigidaire.com