Customer reviews from frigidaire.com
Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Average customer rating
4.2
(3,137 Reviews)
Rating breakdown 3,137 reviews
5 Stars
1,985
4 Stars
493
3 Stars
172
2 Stars
130
1 Star
357
Customer Reviews for Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Customer Rating
5
Very pleased with Freezer
on August 17, 2020
Posted by: MarkS53
[This review was collected as part of a promotion.] We have had this a month and all is well. It was easy to switch door to other side to hinge and I especially like the light at the bottom that shows green for working fine.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works very well
on August 17, 2020
Posted by: Hank540
[This review was collected as part of a promotion.] Glad to have this nice Freezer. We are so pleased to get it since Freezers are difficult to purchase in the past 3 to 4 months.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Doe not meet expectation
on August 17, 2020
Posted by: Jeffdf
Had the freezer for only two months and it broke. Turns out that the fan needs to be replaced. Been waiting over two weeks for the repairman to receive a part. Very disappointing.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, September 3, 2020
Hello, Jeffdf!
Thank you for reaching out to us. We are sorry to hear about the fan needing to be replaced in your freezer. We have reviewed and see where service has resolved your concerns. If this has not been resolve, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Thank you for reaching out to us. We are sorry to hear about the fan needing to be replaced in your freezer. We have reviewed and see where service has resolved your concerns. If this has not been resolve, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features
on August 17, 2020
Posted by: Vicq
[This review was collected as part of a promotion.] I bought this a few months ago and it's wonderful! Lots of space to store food and you can see everything, so nothing gets buried and forgotten about.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lots of space
on August 17, 2020
Posted by: Longtime
[This review was collected as part of a promotion.] I recently purchased my freezer and I love it. Quite, lots of space and when closing it the vacuum seal is tight
Written by a customer while visiting frigidaire.com
Customer Rating
1
Very Frustrated
on August 17, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] Received end of April 2020 and it broke within 2weeks and it now months later I am still trying to get either a replacement or money back. I have tried calling them hundred of time and am always met with we cant take your call at this time. Trying email and it takes days to get a reply. I regret buying as I am out a good chink of money right now. I will update if I ever get an update but as of now the bascally news broken freezer has been on my driveway for months.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, September 11, 2020
Hello, Araceli Diaz!
Thank you for your feedback. We are sorry to hear of your issue with the freezer not cooling. We have reviewed and see where the freezer concerns have been resolved. If this hasn't been resolved, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Thank you for your feedback. We are sorry to hear of your issue with the freezer not cooling. We have reviewed and see where the freezer concerns have been resolved. If this hasn't been resolved, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
4
lots of room
on August 17, 2020
Posted by: Wendy03
[This review was collected as part of a promotion.] Have been very happy with the freezer. Lots of room. Easy to arrange shelves
Written by a customer while visiting frigidaire.com
Customer Rating
5
Hog
on August 19, 2020
Posted by: Rebeccashog
[This review was collected as part of a promotion.] bought the freezer for a whole hog, fits great with extra room!
Written by a customer while visiting frigidaire.com