Customer reviews from geappliances.com
GE - 16.6 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - Black
Average customer rating
4.4
(415 Reviews)
Rating breakdown 415 reviews
5 Stars
251
4 Stars
104
3 Stars
33
2 Stars
16
1 Star
11
88%of customers recommend this product.
(
324 out of
370)
Customer Reviews for GE - 16.6 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - Black
Customer Rating
2
Loud
on January 27, 2022
Posted by: Mar1367
from New Mexico
I've never had a louder fridge. Everything work like it should but I'm considering getting something else. It came with my tiny house or I would not have chosen it
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, January 28, 2022
Good day,
We certainly understand how annoying the noise can be and we do apologize. We're always looking at customer feedback to make better quality improvements to our products. We're glad to know everything is working as it should. We hope all is well. Mike@GEA
We certainly understand how annoying the noise can be and we do apologize. We're always looking at customer feedback to make better quality improvements to our products. We're glad to know everything is working as it should. We hope all is well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
My refrigerador
on April 3, 2022
Posted by: arquiles
from Salem, NJ
A useful team, easy to use, finished easy to clean
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great shelving space
on June 4, 2022
Posted by: JenV2005
from Mount Prospect, IL
The space management and shelving space between levels seems appropriate for our needs. One thing you have to be aware of is, if you close the main door slightly hard, the freezer door opens. I like stainless look but with having young children I find myself cleaning the doors frequently to rid smudges.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
quality, works well
on September 8, 2022
Posted by: farm lady 2
from Brandon MN
works well, quality,good looking,performs well,does what I need it to
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Problem
on September 18, 2022
Posted by: John doe 2
from Nyc
Was very noisy from the start. Evaporator motor failed after 2 months. I wonder how long the new oneeill ladt and what will happen after a year.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Sydney@GEA, GE_Appliances , September 23, 2022
We're so sorry to hear that your new refrigerator was noisy and that you had to schedule service on the unit so soon. We know how disappointing that is and that is definitely not the experience we want you to have with your brand new refrigerator.
We see our service team recently came out to assist with these issues. We are confident that they were able to provide a solution. While we don't anticipate you will need service again, we are always here to offer assistance if needed. Please let us know if you have any additional questions or concerns - Sydney@GEA
We see our service team recently came out to assist with these issues. We are confident that they were able to provide a solution. While we don't anticipate you will need service again, we are always here to offer assistance if needed. Please let us know if you have any additional questions or concerns - Sydney@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Terrific layout and use of space
on November 17, 2022
Posted by: Jimroc74
from Peekskill NY
Well designed and pleasing appearance. Interior space and shelves well thought out. Interior lighting in refrigerator compartment is spectacular
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
1st new refrigerator in 30 years
on April 27, 2023
Posted by: merlini
from Lehigh Valley, Pa.
We previously had a GE refrigerator that lasted 30 years with no problems so wanted to replace with a GE. It has just been installed but it cooled pretty quickly, runs quiet, and looks great!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
bad design
on May 3, 2023
Posted by: col12
from ware shoals sc
when the fridge door closes freezer door pops open.on a brand new fridge everything should be right.
I would recommend this to a friend!
Features
4
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, May 3, 2023
Hi there,
We can understand how frustrating it is when your refrigerator door isn't working the way that it is supposed to.
We recommend leveling legs to be set properly so the front of the refrigerator is raised just enough that the doors close easily when opened about halfway. Also check the freezer door gasket.
If you are still having issues we would recommend scheduling a service appointment to have this matter resolved. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope you are able to get this resolved quickly.
-Charlie@GEA
We can understand how frustrating it is when your refrigerator door isn't working the way that it is supposed to.
We recommend leveling legs to be set properly so the front of the refrigerator is raised just enough that the doors close easily when opened about halfway. Also check the freezer door gasket.
If you are still having issues we would recommend scheduling a service appointment to have this matter resolved. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope you are able to get this resolved quickly.
-Charlie@GEA
Written by a customer while visiting geappliances.com