Customer reviews from geappliances.com
GE - 16.6 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - Black
Average customer rating
4.4
(419 Reviews)
Rating breakdown 419 reviews
5 Stars
252
4 Stars
105
3 Stars
33
2 Stars
16
1 Star
13
87%of customers recommend this product.
(
325 out of
373)
Customer Reviews for GE - 16.6 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - Black
Customer Rating
3
No freezer light!
on September 19, 2019
Posted by: Barbara customer
from Queens, NY
Has door shelf deep and tall enough for tall bottles. Nice sliding tray for deli compartment. Needs freezer holder for ice cubes. No freezer light. Didn't come with a manual.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy SHARON@GEA, GE_Appliances , September 20, 2019
Hi Barbara - We appreciate your feedback and can use this information for improvement of future products. We'll be sure and share your comments with our refrigerator design team. Also, here is a link to your owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000394-1.pdf
We hope this helps. Thanks for making GE Appliances a part of your home!
We hope this helps. Thanks for making GE Appliances a part of your home!
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed
on October 31, 2019
Posted by: phillyhomeowner
from Pennsylvania
GE is my "go to" manufacturer for large appliances. I upgraded my 20 year old frig (which still worked) for this energy efficient one. Disappointed. Not only is it noisy and runs more frequently than my older model, but it tends to trip the dedicated circuit breaker. The inside layout is not very very flexible. Not many companies make small refrigerators so I do not have many choices. Hoped for another 20-year no-problem appliance. Simply disappointed.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
2
Response from geappliances.comBy SHARON@GEA , GE_Appliances , November 7, 2019
Hello phillyhomeowner - We're sorry to hear of your disappointment. Please take a look at page 18 in your manual for normal sounds: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000394-2.pdf
For the circuit breaker issue, please review this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=22235
If service is needed, your refrigerator comes with a full one year warranty from the factory that will cover any manufacturing issue. Service appointments may be scheduled by calling GE Service at 1-800-432-2737 or online at: http://www.geappliances.com/ge/service-and-support/service.htm. We hope this helps. Thank you, again, for your feedback.
For the circuit breaker issue, please review this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=22235
If service is needed, your refrigerator comes with a full one year warranty from the factory that will cover any manufacturing issue. Service appointments may be scheduled by calling GE Service at 1-800-432-2737 or online at: http://www.geappliances.com/ge/service-and-support/service.htm. We hope this helps. Thank you, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
2
Shake Rattle And Roll
on January 7, 2020
Posted by: Soundhound
from New York
This refrigerator which is a “high efficiency” is exceptionally noisy as it has a much smaller compressor and cycles more often.
I did not have the advantage of hearing it actually operate prior to purchasing it as it was not own and could not be plugged in.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
3
Response from geappliances.comBy SHARON@GEA , GE_Appliances , January 10, 2020
Hello Soundhound - Thanks for your feedback. We're sorry for any inconvenience with the your refrigerator sound level. Please take a look at page 18 in your manual for normal operating sounds: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000394-2.pdf. We hope this helps. Thanks for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
2
Not what was shown
on March 16, 2020
Posted by: saof
I had to buy this model sight unseen. My local store only has a few appliances on display. When I looked online, this model was showing a third shelf at the bottom of the door. This model was about $170 more than the smaller 15 cu ft model. To me the extra storage in the door was important. I went ahead and ordered this one. It was on backorder and I had to wait over a month for it to come in. I don't think 1 cu ft would make much difference and had I known this model, when it finally arrived, would not have the third shelf on the door I would have saved myself a lot of money by buying the slightly smaller model that was on sale, and available for immediate order.
The other thing I must say is that this refrigerator is louder now than it was when I originally got it. At first I did not hear it from my bedroom but now I do.
Other than that it is just a refrigerator and nothing special about it.
The other thing I must say is that this refrigerator is louder now than it was when I originally got it. At first I did not hear it from my bedroom but now I do.
Other than that it is just a refrigerator and nothing special about it.
Features
3
Performance
3
Quality
3
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances , March 17, 2020
Hello saof - Thanks for your purchase! We're sorry for the disappointment with your new refrigerator not having a third door shelf. For any concern with the sound level, please take a look at page 19 in your manual for normal operating sounds: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000429-2.pdf. We hope this helps!
Written by a customer while visiting geappliances.com
Customer Rating
3
Too noisy!
on August 10, 2020
Posted by: mmrhody
from Bristol, RI
I called and explained that the refrigerator makes a lot of noise. It was run at a very loud noise for at least 20 minutes each time. The noise seems to get louder and louder. I called and they tell me this is normal. I’ve owned a few refrigerators and I’ve never had any that I’ve had such a loud noise for such a prolong time. Although it seems to be working, I’m concerned that there’s something wrong with it but the customer service rep keeps saying it’s normal. I don’t believe that to be true. It also makes other noises which again the customer service rep says is normal. I had to wait four months because of Covid to get my refrigerator. Although I’m thrilled to have a normal size refrigerator, I’m very disappointed with the amount of noise that it makes when it runs. If this is normal, then it shouldn’t be!!!
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Loud!
on November 16, 2020
Posted by: FalmouthScott
from Falmouth
We not got
This because of the specific size. It’s loud, the handles and doors always look dirty. The plastic wrap was almost impossible to get completely off. The butter door opens when you open the door.
Sorry it’s just not what we expected. Will probably end up selling it on Craigslist and finding something else.
This because of the specific size. It’s loud, the handles and doors always look dirty. The plastic wrap was almost impossible to get completely off. The butter door opens when you open the door.
Sorry it’s just not what we expected. Will probably end up selling it on Craigslist and finding something else.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Sharon@GEA, GE_Appliances, December 16, 2020
Hi FalmouthScott - We're sorry to hear of the disappointment with your refrigerator. For more help with your concerns, please reach out to us by email at the following link: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We appreciate your feedback and look forward to hearing from you. Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Refrigerator
on November 5, 2022
Posted by: BrooklynYoli
from Brooklyn NY
Love the roomy glass shelves and the beautiful shiny color. Also freezer gets really cold.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Overall
on November 28, 2024
Posted by: Jo0588
Large freezer half old a lot. Door shelves are good size
Written by a customer while visiting geappliances.com