Customer reviews from geappliances.com
GE - 16.6 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - Black
Average customer rating
4.4
(415 Reviews)
Rating breakdown 415 reviews
5 Stars
251
4 Stars
104
3 Stars
33
2 Stars
16
1 Star
11
88%of customers recommend this product.
(
324 out of
370)
Customer Reviews for GE - 16.6 Cu. Ft. Top-Freezer Refrigerator with Edge-to-Edge Glass Shelves - Black
Customer Rating
4
Spacious for its size
on November 16, 2020
Posted by: GBB4U
from Bay Area, California
I was surprised at how spacious this fridge was compared to my 20 yr old GE that it replaced. Given the small slot for the fridge I didn’t have a lot of choices and was pleased that I could get a GE. I am happy with it- its well lit, lots of space on the doors. I agree with others that it is noisy. Not as noisy as I worried after reading other reviews, but its not a quiet fridge. I’ve resolved it to enjoy its sounds- knowing its working!
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Very Nice
on December 30, 2020
Posted by: Riverrat8261
from Martinez Lake, AZ
This Refrigerator is great. Living in a trailer you are limited to the size of appliances you have. This one fit in perfectly and is absolutely beautiful.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
It works better now that the compressor is new.
on January 14, 2021
Posted by: i194546
from Castro Valley, Ca
This is my 2nd one. First one had a terrible noise and was told to deal with GE. Disappointing. I was on hold for 30 minutes and gave up. The dealer was able to make the appt. Finally the technician advised I needed a compressor. Disappointing since it was brand new. I was told it could take 2 to 6 weeks to obtain the part. Finally the appliance store replaced it. It's now working well. No constant loud noise.
It's a refrigerator that has a top freezer. Bad design since I've hit my head 5 times already. Remember to take a step back before standing up to avoid hitting your head.
Otherwise, it's a refrigerator. Nothing too exciting until I hit my head again...
It's a refrigerator that has a top freezer. Bad design since I've hit my head 5 times already. Remember to take a step back before standing up to avoid hitting your head.
Otherwise, it's a refrigerator. Nothing too exciting until I hit my head again...
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Olga@GEA, GE_Appliances, March 26, 2021
Hello i194546 - Thanks for your review. We're sorry to hear of your previous refrigerator experience. Although we don’t anticipate that you'll have any issues with your new model, please don’t hesitate to reach out to us if any questions or concerns come up. Thanks for your feedback. We will be sure to pass this on to the appropriate team for future design and development. Have a good day! Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Decent solution for its size
on January 30, 2021
Posted by: John GL
This refrigerator is great for its size and is quiet enough for our small kitchen. My only complaint is that neither refrigerator or freezer door is set with any sort of tension so the doors do not return to a closed state on their own.
I would recommend this to a friend!
Features
4
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, March 4, 2021
Hi John GL,
Thanks for your review. Sorry to hear about your disappointment with the doors not closing on their own. We'll be sure to send this along to our design team for future products.
Hope you're staying safe.
Michael@GEA
Thanks for your review. Sorry to hear about your disappointment with the doors not closing on their own. We'll be sure to send this along to our design team for future products.
Hope you're staying safe.
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
More room than older refrigerator
on March 2, 2021
Posted by: Jacqueline C
from Denver, CO
I do wish my finish was printless but understand it is not top of line product. My refrigerator was delivered on the 12th of Feb and arrived with a dent in side of door that is being replaced. It is now the 2nd of March and I just noticed a crack on the frame that holds doors to crispers. I’m really concerned how long this refrigerator is going to hold up!!
Photos included.
Photos included.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, March 3, 2021
Hi Jacqueline C - Thanks for sharing your feedback. While the stainless steel does show fingerprints, it can be easily cleaned using mild soap (dish soap) and water, then rinsed with clear water and dried with a soft cloth. For more great cleaning tips, please visit: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
We're happy to hear you're taking full advantage of your warranty. When the door is replaced, we suggest having the technician take a look at the crack on the crisper door frame to see what can be done to resolve that issue. We're glad to have you in the GE Appliances family! - Sharon@GEA
We're happy to hear you're taking full advantage of your warranty. When the door is replaced, we suggest having the technician take a look at the crack on the crisper door frame to see what can be done to resolve that issue. We're glad to have you in the GE Appliances family! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Refrigerator
on March 3, 2021
Posted by: LisaSauce
from Maine
We’ve only had it for a month and it’s already making noises
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, March 4, 2021
Hi LisaSauce - Thanks for your purchase! We appreciate your refrigerator review and suggest you review page 19 in the owner's manual for normal operating sounds, here:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000501.pdf<Add link>
If service is needed, your model carries a full one year warranty for any manufacturing issues. Service appointments may be scheduled by calling GE Service at 1-800-432-2737 or online at: https://www.geappliances.com/ge/service-and-support/service.htm
We hope you find this information helpful. Best wishes! - Sharon@GEA
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000501.pdf<Add link>
If service is needed, your model carries a full one year warranty for any manufacturing issues. Service appointments may be scheduled by calling GE Service at 1-800-432-2737 or online at: https://www.geappliances.com/ge/service-and-support/service.htm
We hope you find this information helpful. Best wishes! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
So far I have had no problems , and it's whisper
on May 7, 2021
Posted by: Divine71
from 7 livonia ave brooklyn ny
Nice machine very quiet and energy efficient I would recommend it to all
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Freezer door does not stay closed
on September 1, 2021
Posted by: BirchBarb
from Grand Haven MI
Product looks great, and got cold quickly after delivery however I was disappointed throughout the day each time I would shut the refrigerator door, the freezer door would pop open. Wonder if there is something wrong with the seal. Hoping someone from GE appliances will see this and contact me with a fix
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Guy@GEA, GE Appliances, October 1, 2021
Hi there, we're pleased to know your new refrigerator is looking great and cooling well, but we're sorry the freezer door has been popping open. We can certainly imagine how this would be annoying for you and we're happy to help.
For this issue, we recommend checking out the following troubleshooting article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16979
We hope this helps and we're wishing you the very best. We're happy to have you in our GEA family and we're hoping you're able to get in a few more lake trips before it's too cold!
Guy@GEA
For this issue, we recommend checking out the following troubleshooting article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16979
We hope this helps and we're wishing you the very best. We're happy to have you in our GEA family and we're hoping you're able to get in a few more lake trips before it's too cold!
Guy@GEA
Written by a customer while visiting geappliances.com