Customer reviews from manufacturer
Hotpoint - 28 in. Wide 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - Black
Average customer rating
4.5
(1,274 Reviews)
Rating breakdown 1,274 reviews
5 Stars
863
4 Stars
271
3 Stars
79
2 Stars
32
1 Star
29
91%of customers recommend this product.
(
1,055 out of
1,156)
Customer Reviews for Hotpoint - 28 in. Wide 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - Black
Customer Rating
5
I am Impressed
on July 7, 2025
Posted by: Big Johnny 21
from Michigan
As a discerning homeowner, I recently purchased a GE refrigerator, and I must say, I am absolutely thrilled with my decision. This appliance has truly exceeded my expectations in every way.
This GE refrigerator truly shines in its performance. The cooling is incredibly consistent throughout both the refrigerator and freezer compartments, keeping my food perfectly fresh. I've noticed a significant difference in how long produce stays crisp and how well frozen items maintain their quality.
This GE refrigerator truly shines in its performance. The cooling is incredibly consistent throughout both the refrigerator and freezer compartments, keeping my food perfectly fresh. I've noticed a significant difference in how long produce stays crisp and how well frozen items maintain their quality.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Nice Fridge
on June 21, 2025
Posted by: Nort
from PA
Just got my fridge looks and runs great fit perfect in the space I have.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
So far so good
on May 17, 2025
Posted by: Buzz Kill
from Berkeley
I don't want to give it a final rating until I get a full month energy bill. Also, it makes a little motor noise but nothing unexpected.
Written by a customer while visiting manufacturer
Customer Rating
2
Not Happy - Very noisy
on May 5, 2025
Posted by: csb56
I bought this a month ago. Due to space limitations and wanting to get as large of a unit as possible this was my only choice. Unfortunately, it is very loud when it is running. The noise is annoying especially when tv etc. are off in my open space. I suppose if it was in a closed off kitchen it wouldn't be bothersome. I also don't like the spacing of the shelves. It results in some wasted space.
Response from manufacturerBy Jonathon, Hotpoint_Appliances, May 7, 2025
We want to help go over some of the sounds that you are noticing with your refrigerator. We recommend checking the following article to view a list of sounds that are considered normal to hear: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If you suspect that the sounds are unusual, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
If you suspect that the sounds are unusual, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting manufacturer
Customer Rating
5
Happy with this
on May 3, 2025
Posted by: V331
It works great! Very nice temperature and the freezer is spacious enough for our small apartment.
Written by a customer while visiting manufacturer
Customer Rating
5
Perfect size
on April 27, 2025
Posted by: Ben Dover
Great refrigerator for the money, like the shelving arrangement.
Written by a customer while visiting manufacturer
Customer Rating
4
Great features
on April 25, 2025
Posted by: Dfj1
from Columbia sc
It works very well and fits in the size apartment that I have
Written by a customer while visiting manufacturer
Customer Rating
3
It's OK
on April 13, 2025
Posted by: csb1
I didn't have many choices for a refrigerator due to my space requirements so basically had to buy this model. I hate it. The spacing of the shelves is bad. However, my biggest complaint is that it is NOISY! Guess I just have to get used to it.
Response from manufacturerBy Tierra, Haier_Appliances, April 14, 2025
We value this feedback. Your comment regarding the shelves of your new refrigerator are extremely important to us and will be considered by our product design team for review.
As far as the unit making sounds, please refer here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
As far as the unit making sounds, please refer here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Written by a customer while visiting manufacturer