Customer reviews from manufacturer
Hotpoint - 28 in. Wide 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - Black
Average customer rating
4.5 out of 5
4.5
(1,277 Reviews)
Open Ratings Snapshot
Rating breakdown 1,277 reviews
5 Stars
865
4 Stars
271
3 Stars
79
2 Stars
32
1 Star
30
91%of customers recommend this product. 
(
1,055 out of 1,156
)
Best Buy Privacy Policy
Customer Reviews for Hotpoint - 28 in. Wide 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - Black
Customer Rating
5 out of 5
5
Looks good and works great
on October 29, 2026
Posted by: PL26
Delivery men were quick and efficient.
Refrigerator looks good, fits perfectly in the space, and it is not too noisy as others have reported.
Written by a customer while visiting manufacturer
Customer Rating
1 out of 5
1
Buzzing
on October 24, 2026
Posted by: Bullpoopy
from MiHQ
Refrigerators mechanical parts create a buzzing abnormal of other models.
Response from manufacturerBy Diego, Haier, October 30, 2026
We want to clarify some information regarding the sound level of your refrigerator. It is important to remember that newer refrigerators may sound different than older models and have updated technology and features. The compressor in a refrigerator is designed to run 80-90% of the time, which is more energy efficient than stopping and starting frequently, so you may hear it during normal operation. You can find more information regarding regular sounds here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901.
Written by a customer while visiting manufacturer
Customer Rating
5 out of 5
5
Great for family of 2
on October 13, 2026
Posted by: Fridge2026
from Chardon ohio
Purchased to fit a small space worked out fine had to flip the door to open on other side. Was a bit of a chore for old hands
Written by a customer while visiting manufacturer
Customer Rating
4 out of 5
4
Standard features
on July 4, 2026
Posted by: Trayrush
from Jackson Mississippi
It's very large storage space for refrigerator, I love it and I lightly clean it every day. I had a Hotpoint refrigerator that last for about 15 years.
Written by a customer while visiting manufacturer
Customer Rating
4 out of 5
4
good
on June 10, 2026
Posted by: carol76
very happy with the refrigerator I have and for recommend it to someone else
Written by a customer while visiting manufacturer
Customer Rating
2 out of 5
2
Not so great!!!
on April 18, 2026
Posted by: Bry32
The Fridge is ok. However sometimes the temperature goes up in the box and the fridge unexpectedly.
I have only had this Fridge for about 1 month.
There warranty is a joke . I ll never buy GE again..
Response from manufacturerBy Adrian, Cafe_ Appliances, April 21, 2026
We would like to assist you with this refrigerator temperature. We recommend taking advantage of your, manufacturer's warranty and scheduling service with our Bodewell technicians to get this temperature issue properly addressed. You can schedule an appointment with a Bodewell technician by calling 1-833-4BODEWELL (1-833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm .
Written by a customer while visiting manufacturer
Customer Rating
5 out of 5
5
Keeps my food fresh
on April 8, 2026
Posted by: Dantheman228
Just the right size for me too store my food. And energy efficient
Written by a customer while visiting manufacturer
Customer Rating
3 out of 5
3
Eh, it's OK but LOUD.
on March 28, 2026
Posted by: MaryFred
from Tallahassee FL
It's a refrigerator. A smallish one (but of course I knew that).
--The inset door handles take some getting used to.
--There's no meat or dairy drawer.
--The worst part: it is LOUD when running. A lot louder than my 25-year old fridge.
No, I would not recommend this to a friend.
Response from manufacturerBy Don, Haier_Appliances, March 31, 2026
Newer refrigerators may sound different than older models. Because they use updated technology and include more features, it’s normal to hear them running during regular operation. You can find more information on your refrigerator's sounds here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901.
Written by a customer while visiting manufacturer
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