Customer reviews from manufacturer
Hotpoint - 28 in. Wide 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - Black
Average customer rating
4.5
(1,274 Reviews)
Rating breakdown 1,274 reviews
5 Stars
863
4 Stars
271
3 Stars
79
2 Stars
32
1 Star
29
91%of customers recommend this product.
(
1,055 out of
1,156)
Customer Reviews for Hotpoint - 28 in. Wide 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - Black
Customer Rating
5
Affordability
on October 24, 2025
Posted by: LSnow
from florida
We got a great deal on the appliances and they are super efficient!
Written by a customer while visiting manufacturer
Customer Rating
4
Nice Size - small
on October 14, 2025
Posted by: NewFridge
from Maidens, VA
The refrigerator runs really loud. It makes a lot of noise.
No, I would not recommend this to a friend.
Written by a customer while visiting manufacturer
Customer Rating
5
Great 👍 price
on September 30, 2025
Posted by: Deck refrigerator
from Pennsauken
I bought this refrigerator few weeks ago and I'm impressed with it. It works great
Written by a customer while visiting manufacturer
Customer Rating
2
Too Small
on September 30, 2025
Posted by: Small
from Washington DC
It's too small the third shelf on the door is missing
No, I would not recommend this to a friend.
Response from manufacturerBy Jonathon, GE_Appliances, September 30, 2025
This model only comes equipped with 2 door bins. Some of our other models do come with a shallower 3rd shelf. Thank you again for sharing this, we will be passing your comments about the sizing over to our product team.
Written by a customer while visiting manufacturer
Customer Rating
2
Shelves are not spaced correctly
on September 12, 2025
Posted by: ejw1
from Lorain,Ohio
shelves are too close in middle of refrigerator. Not giving ANY room to place things on shelves.
Response from manufacturerBy Adrian, GE_Appliances, September 15, 2025
Your feedback is extremely important to us. We will pass these comments regarding the shelving layout along to our product team to review.
Written by a customer while visiting manufacturer
Customer Rating
4
Good Basic Fridge
on September 11, 2025
Posted by: TheGraveman
Bought this to replace the 30+ year old one that went out. It's an older home and was limited on size options. This one was the largest that I could get to fit in the space. It can be loud in a quiet home, sometimes I get up to see if there's water running only to pass the refrigerator and realize that it's making the noise. The Normal setting isn't quite cold enough, the next setting up is better and I may try the next coldest setting. Still trying to get used to not having actual handles.
Written by a customer while visiting manufacturer
Customer Rating
5
Perfect for me
on September 1, 2025
Posted by: mlwil
from ky
It's been running for a week now. I realize that's not long, but I'm so impressed with this fridge! It's small, but holds a LOT of food. I prefer the metal shelves, which is one of the reasons I picked this one. My previous fridge had glass shelves and one of the frames around it had cracked. I'm sure the glass would have been next. After I bought this one, I found out it is one of the highest rated refrigerators out there. I got exactly what I wanted in this appliance.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
Loud
on August 20, 2025
Posted by: Steph11
We got this fridge a little over a month ago. It is very loud. We can hear it in other rooms.
Response from manufacturerBy Diego, Hotpoint_Appliances, August 21, 2025
We'd like to help you with the sound level of your refrigerator. We recommend making sure the unit is properly leveled to an even floor. If needed, you can level the unit by following the instructions in page 10 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--8cFOPy7R--/4640ba3feae4cdba55a9b0174c432c3ec0abff8c.pdf
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting manufacturer