Customer reviews from manufacturer
Hotpoint - 28 in. Wide 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - Black
Average customer rating
4.5 out of 5
4.5
(1,274 Reviews)
Open Ratings Snapshot
Rating breakdown 1,274 reviews
5 Stars
863
4 Stars
271
3 Stars
79
2 Stars
32
1 Star
29
91%of customers recommend this product. 
(
1,055 out of 1,156
)
Best Buy Privacy Policy
Customer Reviews for Hotpoint - 28 in. Wide 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - Black
Customer Rating
5 out of 5
5
Extra items
on February 2, 2026
Posted by: TwoGunSam
from TX
Our last refrigerator in the garage lasted about 16 years. All we use it for is extra creamer, juice, tea and water. Frozen pizza in the freezer. Just use it for extras.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3 out of 5
3
Noisy
on January 29, 2026
Posted by: Balo
It’s quite noisy when running. Also makes a grinding noise when the freezer door is opened
Response from manufacturerBy DiannaHaierJanuary 30, 2026
We would like to help and provide some information. Your manual on page 19 has normal sound you will hear coming from your unit at the link here-https://products-salsify.geappliances.com/image/upload/s--aaGiedxB--/655639008f6b7929eab555b41231e6b46a04df36.pdf

If you find after reviewing the sounds that you need assistance. We recommend reaching out to our Bodewell service team at the phone number or link below.
833-426-3393
https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting manufacturer
Customer Rating
5 out of 5
5
Perfect for our RV
on January 28, 2026
Posted by: 2019Snowbirds
from Florida
I Love this fridge! We are in an RV and this is a perfect fit and even bigger than the old fridge it replaced. Spacious and quiet running. Perfect!
Written by a customer while visiting manufacturer
Customer Rating
5 out of 5
5
The room....
on December 27, 2025
Posted by: JJmrs
I bought this a month ago and I'm happy with it. Very roomy
Written by a customer while visiting manufacturer
Customer Rating
3 out of 5
3
Level foot stripped
on November 26, 2025
Posted by: jt2756
from York, PA
Just bought this but the leveling foot on the right side is stripped. Had to shim it. Very upset with the product so far.
Response from manufacturerBy VikkiCafe_AppliancesNovember 26, 2025
We're sorry to hear this happened and recommend you call our GE Appliances service team - Bodewell at 1-833-426-3393 to have your refrigerator evaluated and repaired as needed.
Written by a customer while visiting manufacturer
Customer Rating
5 out of 5
5
Great Features
on November 24, 2025
Posted by: ViolaP
from Kansas
The guy’s that brought the Fridg. Out were very nice. The Frig after being without one for 4 weeks look great.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4 out of 5
4
Love GE products
on November 21, 2025
Posted by: Namaste
This is our 2nd fridge, same model. We replaced because it became very noisy, the freezer worked but the refrigerator was not cooling off. We decided to just replace since the same model was available. So far happy with the two upgrades. First, the light in the frridge is LED and much nicer than the bulb. Also the cold air comes from the back of the fridge rather from the front control cold regulator & light bulb fixture attached. Hoping this will last longer than 8 years.
Written by a customer while visiting manufacturer
Customer Rating
5 out of 5
5
Has great room
on November 15, 2025
Posted by: Linda1947
I needed a refrigerator right away and I had this in 2 days. It is great.
Written by a customer while visiting manufacturer
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