Customer reviews from manufacturer
Hotpoint - 28 in. Wide 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - Black
Average customer rating
4.5
(1,272 Reviews)
Rating breakdown 1,272 reviews
5 Stars
863
4 Stars
269
3 Stars
79
2 Stars
32
1 Star
29
91%of customers recommend this product.
(
1,055 out of
1,156)
Customer Reviews for Hotpoint - 28 in. Wide 15.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - Black
Customer Rating
3
Noisy
on January 29, 2026
Posted by: Balo
It’s quite noisy when running. Also makes a grinding noise when the freezer door is opened
Response from manufacturerBy Dianna, Haier, January 30, 2026
We would like to help and provide some information. Your manual on page 19 has normal sound you will hear coming from your unit at the link here-https://products-salsify.geappliances.com/image/upload/s--aaGiedxB--/655639008f6b7929eab555b41231e6b46a04df36.pdf
If you find after reviewing the sounds that you need assistance. We recommend reaching out to our Bodewell service team at the phone number or link below.
833-426-3393
https://www.geappliances.com/ge/service-and-support/service.htm
If you find after reviewing the sounds that you need assistance. We recommend reaching out to our Bodewell service team at the phone number or link below.
833-426-3393
https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting manufacturer
Customer Rating
5
Extra items
on February 2, 2026
Posted by: TwoGunSam
from TX
Our last refrigerator in the garage lasted about 16 years. All we use it for is extra creamer, juice, tea and water. Frozen pizza in the freezer. Just use it for extras.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
A Perfectly Sized Refrigerator
on February 24, 2026
Posted by: Reblee307
from California
Just received this Hotpoint Refrigerator/Freezer today. I love the roominess inside, the clean lines of the exterior, and the well-lit interior. I look forward to using this product for many years to come.
I would recommend this to a friend!
Response from manufacturerBy Sarah, Hotpoint_Appliances, April 3, 2026
We love this refrigerator’s LED lighting, large capacity and design, and we’re so glad to hear you appreciate those features! Another feature we love are the storage bins on the door that are designed to easily hold larger items.
The refrigerator looks great in your space, and we’re confident it will indeed be serving your needs well for many years to come. We’re of course always happy to offer assistance if you ever do have any questions or issues in the future. Enjoy!
The refrigerator looks great in your space, and we’re confident it will indeed be serving your needs well for many years to come. We’re of course always happy to offer assistance if you ever do have any questions or issues in the future. Enjoy!
Written by a customer while visiting manufacturer
Customer Rating
3
Average
on February 26, 2026
Posted by: none23456
Average. Rather noisy. No specified spaces/shelves for eggs etc.
No, I would not recommend this to a friend.
Response from manufacturerBy Sarah, Hotpoint_Appliances, February 27, 2026
We’d like to provide information about your refrigerator. Regarding sound, we do expect newer refrigerators to sound a bit different than older models you may be used to, because of newer technology and additional features. We have more information about what sounds you may hear from the refrigerator on page 19 of the manual; that’s linked here: https://products-salsify.geappliances.com/image/upload/s--aaGiedxB--/655639008f6b7929eab555b41231e6b46a04df36.pdf.
While your refrigerator does have a dairy compartment, larger storage bins on the door, etc., it does not have a specific egg storage bin or tray. The egg storage bin is no longer included with our refrigerators. We did produce that storage bin as an accessory you could choose to purchase in the past as well; that was part WR32X1435. While we no longer actively produce that part, you may be able to find part WR32X1435 with local parts distributors. More information about parts distributors is available at this link: https://www.apda.com/.
Your feedback regarding the sound, lack of a bin or tray for eggs, etc. will be shared with our product team for future consideration.
While your refrigerator does have a dairy compartment, larger storage bins on the door, etc., it does not have a specific egg storage bin or tray. The egg storage bin is no longer included with our refrigerators. We did produce that storage bin as an accessory you could choose to purchase in the past as well; that was part WR32X1435. While we no longer actively produce that part, you may be able to find part WR32X1435 with local parts distributors. More information about parts distributors is available at this link: https://www.apda.com/.
Your feedback regarding the sound, lack of a bin or tray for eggs, etc. will be shared with our product team for future consideration.
Written by a customer while visiting manufacturer
Customer Rating
2
Noisy and not long lasting.
on March 21, 2026
Posted by: MZKrissy
2017 model already compressor is very loud making ticking noises and plastic strip coming off on bottom of the fridge already.
Response from manufacturerBy Tierra, Haier_Appliances, March 24, 2026
We'd like to gather more information on your refrigerator. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.
Written by a customer while visiting manufacturer
Customer Rating
3
Eh, it's OK but LOUD.
on March 28, 2026
Posted by: MaryFred
from Tallahassee FL
It's a refrigerator. A smallish one (but of course I knew that).
--The inset door handles take some getting used to.
--There's no meat or dairy drawer.
--The worst part: it is LOUD when running. A lot louder than my 25-year old fridge.
--The inset door handles take some getting used to.
--There's no meat or dairy drawer.
--The worst part: it is LOUD when running. A lot louder than my 25-year old fridge.
No, I would not recommend this to a friend.
Response from manufacturerBy Don, Haier_Appliances, March 31, 2026
Newer refrigerators may sound different than older models. Because they use updated technology and include more features, it’s normal to hear them running during regular operation. You can find more information on your refrigerator's sounds here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901.
Written by a customer while visiting manufacturer
Customer Rating
5
Keeps my food fresh
on April 8, 2026
Posted by: Dantheman228
Just the right size for me too store my food. And energy efficient
Written by a customer while visiting manufacturer
Customer Rating
2
Not so great!!!
on April 18, 2026
Posted by: Bry32
The Fridge is ok. However sometimes the temperature goes up in the box and the fridge unexpectedly.
I have only had this Fridge for about 1 month.
There warranty is a joke . I ll never buy GE again..
I have only had this Fridge for about 1 month.
There warranty is a joke . I ll never buy GE again..
Response from manufacturerBy Adrian, Cafe_ Appliances, April 21, 2026
We would like to assist you with this refrigerator temperature. We recommend taking advantage of your, manufacturer's warranty and scheduling service with our Bodewell technicians to get this temperature issue properly addressed. You can schedule an appointment with a Bodewell technician by calling 1-833-4BODEWELL (1-833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm .
Written by a customer while visiting manufacturer