Customer reviews from geappliances.com
GE - 17.5 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - Black
Average customer rating
4.3
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
193
4 Stars
69
3 Stars
19
2 Stars
16
1 Star
13
86%of customers recommend this product.
(
247 out of
288)
Customer Reviews for GE - 17.5 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - Black
Customer Rating
3
Poor design on shelf no snack try
on June 23, 2023
Posted by: Asiah
from PA
I only gave this a 3 star because this model GTE18DTNERWW has no sliding snack try and shelf no accessories option to purchase this the wire shelf’s don’t appear to be heavy enough to support what is being put on them very poorly designed
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 23, 2023
Hello,
We really do appreciate your review and honest feedback.
The quality and longevity of our products are very important to us, and we strive to build our appliances with durable materials that are built to last. We will gladly share your concerns with our product design team.
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEA
We really do appreciate your review and honest feedback.
The quality and longevity of our products are very important to us, and we strive to build our appliances with durable materials that are built to last. We will gladly share your concerns with our product design team.
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice Color
on July 6, 2023
Posted by: Hanny and Aceys Mom
from Syracuse, NY
!Not very happy so far!! New fridge and it’s making very LOUD noises!! I’ve only had it 2 and 1/2 weeks!!
I would recommend this to a friend!
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 7, 2023
Hello,
We appreciate you taking the time to let us know about your experience.
We understand that hearing strange noises from your refrigerator can be concerning, especially if you’re not sure what the noise is from. We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
We appreciate you taking the time to let us know about your experience.
We understand that hearing strange noises from your refrigerator can be concerning, especially if you’re not sure what the noise is from. We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Value for a Great Fridge
on August 6, 2023
Posted by: Devevdee
Fits perfectly in my small galley kitchen. Plenty of storage space inside. Easy to clean and maintain. I am very satisfied with satisfied with this purchase.
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect fit!
on August 8, 2023
Posted by: Raffs
from Fair Haven, NJ
Perfect fit for our kitchen. Ease of opening and smooth closing of door. Nice clean look!
Written by a customer while visiting geappliances.com
Customer Rating
5
Much bigger and more efficient than our old one !
on August 10, 2023
Posted by: PIC5711
from North Brunswick, NJ 08902
Beautiful refrigerator, I am glad we chose GE . It is a wonderful product !
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Problems from the start
on August 22, 2023
Posted by: MNMary
from West St Paul, MN
It came missing the dial to turn it on and adjust the temperature. A replacement came about 5 days later. The inside light doesn't work. We were given a repair person. That took 2 weeks. The sensor is broken and that will take at least another week. There is no deli drawer and the wire shelves are not as stable as glass shelves. So far I am not at all happy with it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
2
Value
3
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, August 23, 2023
Hi,
We're sorry to hear you've had this experience with your refrigerator. This is unexpected and we apologize for any inconveniences you've faced. Your comments on the shelves and drawer are important to us and we'll make sure our design and quality teams see this when improving future models. Thanks for leaving a review.
-Sylvia@GEA
We're sorry to hear you've had this experience with your refrigerator. This is unexpected and we apologize for any inconveniences you've faced. Your comments on the shelves and drawer are important to us and we'll make sure our design and quality teams see this when improving future models. Thanks for leaving a review.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing space!
on August 24, 2023
Posted by: Danisha671
from Vancouver, WA
I love how spacious both the fridge and freezer are. It's also cold and an upgrade from my last fride!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing space!
on August 24, 2023
Posted by: Danisha671
from Vancouver, WA
Very spacious and keeps items cold.. An upgrade from my last fridge..
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com