Hello there - Thanks so much for writing a review. So sorry that your refrigerator is louder than expected and we truly do apologize. The new high efficiency compressor on modern refrigerators may run faster and longer than your previous refrigerator and generate more sound. You may hear a high-pitched hum or pulsating sound while it is operating which is normal.

Check out the following link for a list of sounds your refrigerator may make: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.87138513.836672014.1646059070-59233703.1633559121

If the sound you're hearing is abnormal, service may be needed. You can schedule an appointment by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm

We're always here to help if any questions or concerns ever come up. Thanks again! -Mikayla@GEA

Hi there, Thanks for your purchase! We're so glad your new refrigerator is doing a great job and want to apologize for any inconvenience with the sound level. Here is a helpful link that describes normal refrigerator sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901

We use foam insulation in our new models which has excellent insulating capabilities and is very energy efficient, however, it's not as sound absorbent as previously used fiberglass insulation. Depending on the placement of the refrigerator in your kitchen, you may want to place a piece of rubber backed carpet beneath the refrigerator to help reduce the sounds.

We hope this helps and if any questions come up, please reach out! Wishing you well. - Sharon@GEA