Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-In Dishwasher, 54dba - Black
Average customer rating
4.2
(4,422 Reviews)
Rating breakdown 4,422 reviews
5 Stars
2,462
4 Stars
1,081
3 Stars
377
2 Stars
172
1 Star
330
82%of customers recommend this product.
(
540 out of
659)
Customer Reviews for Frigidaire - 24" Top Control Built-In Dishwasher, 54dba - Black
Customer Rating
4
on December 4, 2022
Posted by: Tyler86
[This review was collected as part of a promotion.] Had to replace the wash pump on a brand new unit, but it works good
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 4, 2022
Posted by: Shanbob83
[This review was collected as part of a promotion.] This thing works great! Gets super hot so the dishes are always dry 👍
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nothing Special but gets the job done
on December 4, 2022
Posted by: Std70719
[This review was collected as part of a promotion.] This dishwasher feels less sturdy than my previous dishwasher. Even after the drying cycle, the dishes and interior remain damp. Luckily I only use it once a week so it'll do for our purposes.
Response from frigidaire.comBy Christy, Online Outreach Specialist, December 6, 2022
We appreciate your feedback and hear your voice. Below are some helpful tips that may resolve the drying issue.
• Make sure the rinse aid dispenser is filled.
• Increase the discharge setting of the rinse aid.
• Check the incoming water temperature. Be sure it is at least 120o F (49o C).
• Check for proper loading-avoid nesting items.
• Cups with a concave bottom will collect water. Load them at the far left and right of the upper rack so they will be held in a tilted position.
• Select the NORMAL WASH and HI-TEMP WASH pads along with a Rinse Aid agent for improved drying performance.
If we can be of assistance in any way, please connect with our Live Chat team on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST). ~ Christy
• Make sure the rinse aid dispenser is filled.
• Increase the discharge setting of the rinse aid.
• Check the incoming water temperature. Be sure it is at least 120o F (49o C).
• Check for proper loading-avoid nesting items.
• Cups with a concave bottom will collect water. Load them at the far left and right of the upper rack so they will be held in a tilted position.
• Select the NORMAL WASH and HI-TEMP WASH pads along with a Rinse Aid agent for improved drying performance.
If we can be of assistance in any way, please connect with our Live Chat team on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST). ~ Christy
Written by a customer while visiting frigidaire.com
Customer Rating
2
Does the job-ish….but that’s about it
on December 4, 2022
Posted by: JayBolt
[This review was collected as part of a promotion.] This little dishwasher does the job, but it’s underwhelming. The outside is sleek but the stainless steel is thin and flimsy, and the inside is small and feels “cheap”. The pullout drawers are very lightweight, plastic-y feeling with no heft. The silverware holder is not very secure in the bottom pullout, it’s small and again, plastic. The silverware frequently needs to be rewashed due to residue. The prongs in the top and bottom pull out trays are small and the spacing is weird. If this dishwasher didn’t already come with our new home, it would have never been purchased. I’m looking forward to replacing it in the near future with something more robust and sturdy. I do not recommend.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, December 6, 2022
Thank you for sharing your story with us, JayBolt. We're sorry to hear that you're not enjoying your experience with your dishwasher. For the best cleaning results for your silverware, ensure that the basket is loaded according to the use and care guide on page 8. If you have any additional concerns, please feel free to Live Chat with us on Frigidaire.com or contact us by phone at 1-800-374-4432, Monday-Friday, 8:30 am-8:00 pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good buy
on December 4, 2022
Posted by: Shunnny
[This review was collected as part of a promotion.] I am really impressed with the quietness of this dishwasher.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice
on December 4, 2022
Posted by: Boobie22
[This review was collected as part of a promotion.] I like this dishwasher a lot, it cleans well and look nice too. And a good price too. Will recommend
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great dishwasher
on December 5, 2022
Posted by: Lisa 0223
[This review was collected as part of a promotion.] Very, nice, sturdy and efficient dishwasher! Very happy with my purchase!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Not drying completely
on December 6, 2022
Posted by: VikasA
There is always water left in the utensils even when we select the "Dry" option
Response from frigidaire.comBy COURTNEY, Online Outreach Specialist, December 7, 2022
Thank you VikasA, for reaching out to us regarding your dishwasher not drying your utensils. We recommend making sure that the house water is coming in at 120 degrees and that you’re using the correct amount of rinse aid. I hope this helps! Please don’t hesitate to reconnect with us directly should you have any other questions. ~Courtney
Written by a customer while visiting frigidaire.com