Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-In Dishwasher, 54dba - Black
Average customer rating
4.2
(4,422 Reviews)
Rating breakdown 4,422 reviews
5 Stars
2,462
4 Stars
1,081
3 Stars
377
2 Stars
172
1 Star
330
82%of customers recommend this product.
(
540 out of
659)
Customer Reviews for Frigidaire - 24" Top Control Built-In Dishwasher, 54dba - Black
Customer Rating
1
Most unreliable dishwasher ever
on August 21, 2022
Posted by: Sb1740
[This review was collected as part of a promotion.] The dishwasher will rarely dry the dishes or finish an entire cycle. The lights will go on as if it’s starting, you hear a noise and the all the lights go on and it turns off. Very frustrating
Response from frigidaire.comBy Ciara, Online Outreach Specialist , August 22, 2022
Sb1740, We apologize that you have experienced any problems with your dishwasher and thank you for bringing it to our attention.
We certainly understand the importance of making sure your dishwasher performs as designed, and we see that recently consumer care was able to help and resolve your concerns for you.
Should you have any questions about the resolution provided, don’t hesitate to reconnect with us by phone or via Live Chat on www.frigidaire.com, Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Best Regards,
Ciara
We certainly understand the importance of making sure your dishwasher performs as designed, and we see that recently consumer care was able to help and resolve your concerns for you.
Should you have any questions about the resolution provided, don’t hesitate to reconnect with us by phone or via Live Chat on www.frigidaire.com, Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 26, 2022
Posted by: Bob Ken
[This review was collected as part of a promotion.] Liked that the controls were hidden, but didn’t realize you’re able to see what cycle your in.
Rinse aid unit is hard to tell when full.
Rinse aid unit is hard to tell when full.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not good
on August 27, 2022
Posted by: Chuckie073
Stopped working after only 3 uses.
Response from frigidaire.comBy Corletta , Online Outreach Specialist, August 29, 2022
Thank you for your review, Chuckie22. We are not happy to learn of your experience with the dishwasher. We see you have been in touch with us regarding your concerns with the water line and service has been scheduled. If this does not resolve your issues, we’re here to help! Feel free to chat with us here or via phone at 800-374-4432 Mon-Fri 8:30am–8:00pm EST. -Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
1
defective within the first 5 months
on September 2, 2022
Posted by: BE_SoCal
[This review was collected as part of a promotion.] This dishwasher stopped working only 5 months after purchase. Three separate repair attempts have been made and the jury is still out.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , September 6, 2022
We are disappointed to learn you are having issues with your dishwasher. We would love to make sure your concerns are quickly addressed and have sent you an email to gather more details. Please respond at your earliest convenience. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Dishwasher
on September 26, 2022
Posted by: benny12
Bought dishwasher March 2019. Had to replace pressure switch early 2022. Now machine will not run because pressure switch remains on all the time. I have regularily cleaned fiters and today again, the filters appeared clean BUT pressure switch stays on and machine will not run - This 3rd frigidaire product that has failed in 3 years - DO NO BUY
Response from frigidaire.comBy Online Outreach Specialist, September 27, 2022
Oh no, Wily12! We’re disheartened to learn about your experiences using the dishwasher. We want to learn more about your concern to better assist you. Please be on lookout for an email from us. We look forward to hearing from you soon. -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
1
Dishwasher control board problem
on October 7, 2022
Posted by: Anonymous
Dishwasher control board problem
It's been 2 times happening !!!
The touching key "start/cancel" didn't react.
Now my dishwasher machine is still dead....
How would Frigidaire do ?
It's been 2 times happening !!!
The touching key "start/cancel" didn't react.
Now my dishwasher machine is still dead....
How would Frigidaire do ?
Response from frigidaire.comBy Corletta , Online Outreach Specialist, October 10, 2022
Thank you for sharing your recent experience with your dishwasher control board. We’d love to learn more and see how best to resolve your concerns. Please be on the lookout for an email from us. However, during this time, try doing a hard reset (powering down from the outlet for 60 seconds) to see if that will alleviate your concern. -Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
1
Garbage
on October 9, 2022
Posted by: Hearher
[This review was collected as part of a promotion.] I’ll be calling you guys tomorrow AGAIN because it’s broken…. AGAIN! Lasted about a month didn’t even start using it until we moved in in January… and there is only 2 people in my house so it only gets ran once or twice a week. Don’t recommend it AT ALL!! Zero stars !!
Response from frigidaire.comBy Ashton, Online Outreach Specialist, October 10, 2022
Hi, Heather!
We're terribly sorry to hear you're having issues with your dishwasher. We would be happy to learn more about what you're experiencing and see how we can help! Please be on the lookout for an email from us to continue this conversation.
Best,
Ashton
We're terribly sorry to hear you're having issues with your dishwasher. We would be happy to learn more about what you're experiencing and see how we can help! Please be on the lookout for an email from us to continue this conversation.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
2
Dishwasher
on October 19, 2022
Posted by: Kdufur
[This review was collected as part of a promotion.] I hate my dishwasher! It's too small in the inside, you can't put tall glasses in the top rack and it doesn't dry the dishes!
Response from frigidaire.comBy Ashton, Online Outreach Specialist, October 20, 2022
Hi, Kdufur!
Thanks for sharing your feedback! We're sorry to hear this dishwasher hasn't been the best for your needs! There are some recommended loading diagrams for the top rack on page 7 of your Owner's Manual that may help you make the best of the space! Additionally, if you're having trouble getting out dry dishes, check out some of the helpful tips in the following video: https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishes-Are-Not-Drying/. If you need any additional assistance, please reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST.
Best,
Ashton
Thanks for sharing your feedback! We're sorry to hear this dishwasher hasn't been the best for your needs! There are some recommended loading diagrams for the top rack on page 7 of your Owner's Manual that may help you make the best of the space! Additionally, if you're having trouble getting out dry dishes, check out some of the helpful tips in the following video: https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishes-Are-Not-Drying/. If you need any additional assistance, please reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST.
Best,
Ashton
Written by a customer while visiting frigidaire.com