Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-In Dishwasher, 54dba - Black
Average customer rating
4.2
(4,422 Reviews)
Rating breakdown 4,422 reviews
5 Stars
2,462
4 Stars
1,081
3 Stars
377
2 Stars
172
1 Star
330
82%of customers recommend this product.
(
540 out of
659)
Customer Reviews for Frigidaire - 24" Top Control Built-In Dishwasher, 54dba - Black
Customer Rating
3
Wash
on February 21, 2021
Posted by: Garza home
[This review was collected as part of a promotion.] The dish washer doesn’t dry as well and we would like.
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , March 1, 2021
Hi there, Garza Home! Thank you for taking the time to review your dishwasher. We understand that you have some concerns. We would like to help. To maximize your experience, check out this troubleshooting video.
https://youtu.be/BsvwBkwRVUY
If this doesn't help the drying performance, please connect with us directly so we can assist you. We can be reached Monday through Friday from 8:30 am to 8 pm EST by phone at (800) 374-4432 or via Live Chat. ~Keyanna
https://youtu.be/BsvwBkwRVUY
If this doesn't help the drying performance, please connect with us directly so we can assist you. We can be reached Monday through Friday from 8:30 am to 8 pm EST by phone at (800) 374-4432 or via Live Chat. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
2
Tub cracked
on February 21, 2021
Posted by: lb13
[This review was collected as part of a promotion.] It worked great until the tub cracked. We had it a few monrhs.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, March 1, 2021
Hello, lb13!
Thank you for your review. We're sorry to hear that you're not able to enjoy your dishwasher. This is definitely not the norm, and not what we would want for you. At your earliest convenience, please reach out to us via chat on Frigidaire.com or by phone, Monday-Friday, 8:30am-8:00pm EST. -Katrina
Thank you for your review. We're sorry to hear that you're not able to enjoy your dishwasher. This is definitely not the norm, and not what we would want for you. At your earliest convenience, please reach out to us via chat on Frigidaire.com or by phone, Monday-Friday, 8:30am-8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quietness
on February 22, 2021
Posted by: Duni69
[This review was collected as part of a promotion.] Happy with this appliance works real good is really quite
Written by a customer while visiting frigidaire.com
Customer Rating
3
Okay , having issues
on February 22, 2021
Posted by: Dub32
[This review was collected as part of a promotion.] My dishwasher came in my mobile home the top rack was broke and still won’t push in and it also won’t dry my dishes .
Response from frigidaire.comBy Bianca, Online Outreach Specialist , March 4, 2021
Hello, Dub32!
Sorry to hear you are having that experience with the dishwasher. We have included a link to a helpful video that should resolve your concerns regarding the dishes not drying. https://youtu.be/BsvwBkwRVUY
We would love to learn more about your rack concerns so we can properly assist. When you have a moment, feel free to join us on a live chat on Frigidaire.com. We are available M-F 8:30am-8:00pm EST.
Bianca
Sorry to hear you are having that experience with the dishwasher. We have included a link to a helpful video that should resolve your concerns regarding the dishes not drying. https://youtu.be/BsvwBkwRVUY
We would love to learn more about your rack concerns so we can properly assist. When you have a moment, feel free to join us on a live chat on Frigidaire.com. We are available M-F 8:30am-8:00pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
2
I regret this decision
on February 22, 2021
Posted by: Ava N
We needed a dishwasher due to the birth of a baby.. and have nothing but problems with. Board is constantly glitching out, dishes are never dry (yay for the bottles...) last few weeks lucky if I get one load done.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , March 4, 2021
Hi, Ava N!
We are terribly sorry to know you are having that experience with the dishwasher. We would love to make sure this matter is quickly resolved, please check your email for an email from us shortly. For immediate assistance, feel free to chat with us on Frigidaire.com M-F 8:30am-8:00pm EST.
Bianca
We are terribly sorry to know you are having that experience with the dishwasher. We would love to make sure this matter is quickly resolved, please check your email for an email from us shortly. For immediate assistance, feel free to chat with us on Frigidaire.com M-F 8:30am-8:00pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love the fridge... but not the process of reversing doors
on February 23, 2021
Posted by: FridgeReview2222
[This review was collected as part of a promotion.] Fridge is beautiful and so far working great. Bought the ice maker. Super easy to install (but had a professional hook up the water). It works well but took over 24 hours before it produced more than a few pieces of ice at a time. Reversing the doors was a pain, but honestly I'm not a super handy guy so keep that in mind. Overall I say it's a great fridge for the price, especially if space was limited as it is in my kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Does not dry dishes completely!
on February 23, 2021
Posted by: Drying issue
[This review was collected as part of a promotion.] I bought this dishwasher six months ago love the style and color but it has never really dried my dishes. And has a funny smell thought it was just the newness but it still smells the same way it did when I first used it. I’ve even changed soaps.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , March 5, 2021
Thank you for taking the time to share your feedback and bringing your dishwasher concerns to our attention!
Some helpful tips that can alleviate most drying matters, is to ensure that the incoming water is 120 degrees Fahrenheit.
Ensuring that the incoming water is correct, loading your dishwasher properly, along with using rinse aid, can assist with your dishes drying properly.
If you are experiencing any odors, we do recommend cleaning your dishwasher by running an empty cycle with the power-plus or heavy cycle and sanitize option.
You can also pour 1 cup of white vinegar directly into the tub and run an empty cycle. A lot of our consumers have found the tips provided very helpful in alleviating most odors.
You are able to view additional tips and videos to help with your drying and odor concerns, using the following link, https://www.frigidaire.com/Owner-Center/Resource-Library/Search-Results/?catalogFacets=Dishwasher.
In the event the tips do not resolve your concerns, do not hesitate to reach out to us via live chat on www.frigidaire.com or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best Regards,
Ciara
Some helpful tips that can alleviate most drying matters, is to ensure that the incoming water is 120 degrees Fahrenheit.
Ensuring that the incoming water is correct, loading your dishwasher properly, along with using rinse aid, can assist with your dishes drying properly.
If you are experiencing any odors, we do recommend cleaning your dishwasher by running an empty cycle with the power-plus or heavy cycle and sanitize option.
You can also pour 1 cup of white vinegar directly into the tub and run an empty cycle. A lot of our consumers have found the tips provided very helpful in alleviating most odors.
You are able to view additional tips and videos to help with your drying and odor concerns, using the following link, https://www.frigidaire.com/Owner-Center/Resource-Library/Search-Results/?catalogFacets=Dishwasher.
In the event the tips do not resolve your concerns, do not hesitate to reach out to us via live chat on www.frigidaire.com or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
3
Very nice
on February 24, 2021
Posted by: Shawn7643
[This review was collected as part of a promotion.] It came with my new house built by Eastwood Homes. I choose the dish washer.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, March 8, 2021
Hi Shawn7643.
Thank you very much for choosing Frigidaire for your new home. We are delighted to learn that you are enjoying your new dishwasher.
Should you need any assistance in the future, our Live Chat Team is available on our website or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindest Regards, Anna
Thank you very much for choosing Frigidaire for your new home. We are delighted to learn that you are enjoying your new dishwasher.
Should you need any assistance in the future, our Live Chat Team is available on our website or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindest Regards, Anna
Written by a customer while visiting frigidaire.com