Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-In Dishwasher, 54dba - Black
Average customer rating
4.2
(4,422 Reviews)
Rating breakdown 4,422 reviews
5 Stars
2,462
4 Stars
1,081
3 Stars
377
2 Stars
172
1 Star
330
82%of customers recommend this product.
(
540 out of
659)
Customer Reviews for Frigidaire - 24" Top Control Built-In Dishwasher, 54dba - Black
Customer Rating
5
Easy to use
on July 5, 2020
Posted by: Kavcc
[This review was collected as part of a promotion.] Fantastic! We love the sanitizer and how clean everything come out. Don't wait, get it.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Stopped working after 5 washes
on July 11, 2020
Posted by: Averagebuyer
Bought this and after 5 uses it stopped working. It won’t fully drain out the water. I am disappointed to say the least. The service person will be coming to repair...I Hope.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, July 24, 2020
Hi, Averagebuyer!
We are not pleased to learn about your issues with the dishwasher. If the service visit doesn't resolve the issue, please reach out to us for assistance.
Bianca
We are not pleased to learn about your issues with the dishwasher. If the service visit doesn't resolve the issue, please reach out to us for assistance.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worse dishwasher in my Life
on July 13, 2020
Posted by: Brigitte2324
[This review was collected as part of a promotion.] Since buying it less than a year ago, we've been getting a myriad of issues each month. Anything from water not draining, to water not coming it, to parts breaking. This is bar non the WORST dishwasher I've ever add.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, July 25, 2020
Hello, Brigitte2324!
We are not pleased to learn you have been experiencing many issues with the dishwasher. I would love to make sure your concerns are addressed. Based on the information provided, I couldn’t locate any contact with us pertaining to your concerns. If you are still in need of assistance, please reach out to us. The best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
We are not pleased to learn you have been experiencing many issues with the dishwasher. I would love to make sure your concerns are addressed. Based on the information provided, I couldn’t locate any contact with us pertaining to your concerns. If you are still in need of assistance, please reach out to us. The best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Broken after three months
on July 15, 2020
Posted by: Woyayadude
Broke 3 months after installing. Warranty taking over a month to finish.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, July 28, 2020
Hi, Woyayadude!
Thank you for your review. We are not happy to learn that the dishwasher failed, and the length of time for repair. In light of that, we are glad that the dishwasher has been repaired. We will be glad to submit your feedback to our design and engineer teams, in hopes to better serve you in the future. -Katrina
Thank you for your review. We are not happy to learn that the dishwasher failed, and the length of time for repair. In light of that, we are glad that the dishwasher has been repaired. We will be glad to submit your feedback to our design and engineer teams, in hopes to better serve you in the future. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stylish and functional!
on August 2, 2020
Posted by: Chaddcuts
[This review was collected as part of a promotion.] We were a little unsure about the dishwasher with controls under the countertop but it looks so sleek and it’s very easy to use. Not to mention the large capacity and amazing cleaning ability of this dishwasher. Maybe as important to us is how quietly it works!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Frigidaire dishwasher
on August 5, 2020
Posted by: Ktzmoral
I bought this almost 3 months ago, and about a month ago the door would not fully close I have emailed and called for the manada tires warranty with no luck from Frigidaire. Hope the issue resolves soon.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , August 22, 2020
Hi, Ktzmoral!
Sorry to hear about your issues with the dishwasher. We were able to see service was scheduled to address your concerns. If the service visit doesn’t resolve the issue, please reach back out to us for assistance.
Bianca
Sorry to hear about your issues with the dishwasher. We were able to see service was scheduled to address your concerns. If the service visit doesn’t resolve the issue, please reach back out to us for assistance.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Don’t buy it
on August 7, 2020
Posted by: Never again Frigidaire
I bought a Frigidaire model FFID2426TD2A. At 18 months after purchase, it stopped working. Multiple attempts to get assistance from their service line have gone unanswered, with, “sorry due to call volume we cannot help you at this time.” So in short - it doesn’t work, and they won’t help you.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, August 25, 2020
Hello, Valued Consumer!
Thank you for your feedback. We are not happy to learn of the dishwasher is not working. We always want to know when one of our owners needs help. If you need immediate assistance, live chat with us here at Frigidaire.com or call us at 800-374-4432 M-F, 8:30 am-8:00pm EST. -Katrina
Thank you for your feedback. We are not happy to learn of the dishwasher is not working. We always want to know when one of our owners needs help. If you need immediate assistance, live chat with us here at Frigidaire.com or call us at 800-374-4432 M-F, 8:30 am-8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
Awful- broke in less than 2 months of ise
on August 11, 2020
Posted by: Kim68c
[This review was collected as part of a promotion.] I bought this on 5/17/2020 and it was broken by early July . We have now been waiting for over a month for a repair - even though we bought extended warranty that guaranteed 72 hour wait time for repair
Response from frigidaire.comBy Bianca, Online Outreach Specialist , August 29, 2020
Hello, Kim68c!
Sorry to hear about your issues with the dishwasher. We would love to make sure you are being properly assisted. If you are still in need of assistance, please join us on a live chat on Frigidaire.com Monday through Friday 8:30 am – 8:00 pm EST.
Bianca
Sorry to hear about your issues with the dishwasher. We would love to make sure you are being properly assisted. If you are still in need of assistance, please join us on a live chat on Frigidaire.com Monday through Friday 8:30 am – 8:00 pm EST.
Bianca
Written by a customer while visiting frigidaire.com