Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-In Dishwasher, 54dba - Black
Average customer rating
4.2
(4,422 Reviews)
Rating breakdown 4,422 reviews
5 Stars
2,462
4 Stars
1,081
3 Stars
377
2 Stars
172
1 Star
330
82%of customers recommend this product.
(
540 out of
659)
Customer Reviews for Frigidaire - 24" Top Control Built-In Dishwasher, 54dba - Black
Customer Rating
4
Nice dishwasher
on August 27, 2020
Posted by: Sissy452
[This review was collected as part of a promotion.] The dishwasher is very sleek looking. We got it in black. It's very quiet. You don't even hear it honestly. Only complaint is even on the highest drying setting, there's still a lot of water.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Unhappy
on August 27, 2020
Posted by: Stayb at home mommy
[This review was collected as part of a promotion.] This dishwasher wont hold my metal cups aka tumblers on the top rack. Its to small. It wont dry my dishes . I hate that u have to select the cylcles before closing the door. Just plain cheap trash . Very unhappy. Wont hold metal straws
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, October 5, 2020
Hello, Valued Consumer!
Thank you for reaching out to us. We always want to know when one of our owners needs help, and we may have some solutions for this exact issue. Ensure that you are using rinse aid, in addition with your heated dry option, will enhance the drying performance of your dishwasher. If this doesn't resolve your issue, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Thank you for reaching out to us. We always want to know when one of our owners needs help, and we may have some solutions for this exact issue. Ensure that you are using rinse aid, in addition with your heated dry option, will enhance the drying performance of your dishwasher. If this doesn't resolve your issue, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good Basic Dishwasher
on August 27, 2020
Posted by: Noras40mail
[This review was collected as part of a promotion.] I was a little skeptical with my purchase at first with the price point being lower, but it’s turned out to be a pretty good choice. Washes well, simple to use, good size. Sleek look, runs quiet. My only con would be the the outer shell is not solid. When I clean it dents in. It feels cheap. Looks nice but my last one had a hard glass feel when I wiped it down. I think this one is made of a hard plastic or a thin metal. For the price it’s a good dishwasher.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellently Quiet and Efficient!
on August 27, 2020
Posted by: DJ Spatula
[This review was collected as part of a promotion.] A dishwasher that beats to the sound of your drum!
Written by a customer while visiting frigidaire.com
Customer Rating
3
quite
on August 27, 2020
Posted by: Markjillsa
[This review was collected as part of a promotion.] I bought it 5 months ago. i wanted something that would be quieter than my old one. three months in it would not close and run. it was difficult to get through to the service center and get a repairman out.
Response from frigidaire.comBy Corletta , Outreach Social Specialist , October 2, 2020
Hi Markjillsa!
Thanks for sharing your feedback! I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. So that we can ensure that you are fully taken care of, please take a moment to chat with us at Frigidaire.com or call us at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. ~Corletta
Thanks for sharing your feedback! I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. So that we can ensure that you are fully taken care of, please take a moment to chat with us at Frigidaire.com or call us at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works well
on August 28, 2020
Posted by: Jvaccurso
[This review was collected as part of a promotion.] Works well. Runs quiet. Looks good.
Nice addition to kitchen.
Nice addition to kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Looks good but had a bad experience
on August 28, 2020
Posted by: Darey
[This review was collected as part of a promotion.] I bought this about 3 weeks ago and I am having a bad experience with it. The dishwasher was working and all of a sudden there was smoke emitting from it and I called to make a complain , they sent in one of their technicians and was promised to come back. Till date I have not seen nor heard from the tech or the manufacturer. The item was delivered on 07/30/2020 and today is 08/28/2020, I have not been able to use it for over 3weeks now.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, October 2, 2020
Hello, Darey!
Thank you for reaching out to us. We are sorry to hear of the issues with the dishwasher smoking. This is definitely not the norm, and we would like the opportunity to make this right. We have sent you an email in regard to your concerns. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Thank you for reaching out to us. We are sorry to hear of the issues with the dishwasher smoking. This is definitely not the norm, and we would like the opportunity to make this right. We have sent you an email in regard to your concerns. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Features!
on August 28, 2020
Posted by: lg2020
[This review was collected as part of a promotion.] I bought this dishwasher in the last 3 weeks and it has been great. It is easy to use and it does a great job on all my dishes and glassware. I would definately recommend it.
Written by a customer while visiting frigidaire.com