Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-In Dishwasher, 54dba - Black
Average customer rating
4.2
(4,422 Reviews)
Rating breakdown 4,422 reviews
5 Stars
2,462
4 Stars
1,081
3 Stars
377
2 Stars
172
1 Star
330
82%of customers recommend this product.
(
540 out of
659)
Customer Reviews for Frigidaire - 24" Top Control Built-In Dishwasher, 54dba - Black
Customer Rating
5
It’s Quiet and it Cleans!
on July 21, 2020
Posted by: Faramier
[This review was collected as part of a promotion.] Our old dishwasher was super loud in comparison to this Built-in Dishwasher. When you get use to something and then life changes you notice the difference so quickly. What we noticed was we could watch our shows or a movie without having to blast our sound. It also cleans the first time we wash our dishes! Yay! For those two reasons, this has been the best switch!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works great
on July 21, 2020
Posted by: Eric_Atki
[This review was collected as part of a promotion.] This machine takes care of everything I need it to.
Written by a customer while visiting frigidaire.com
Customer Rating
2
The dishes are not dried properly.
on July 21, 2020
Posted by: Dhruba
[This review was collected as part of a promotion.] The dishes are not dried properly. Rest is excellent.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, August 7, 2020
Hi, Dhruba!
Thank you for your feedback. We are glad to know that the dishwasher is working well, except for the drying concerns. Ensure that rinse aid is being used, along with the heated dry feature, to enhance the drying performance of the dishwasher. Plastics will not dry thoroughly and may require towel drying after being cleaned. If you may need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Thank you for your feedback. We are glad to know that the dishwasher is working well, except for the drying concerns. Ensure that rinse aid is being used, along with the heated dry feature, to enhance the drying performance of the dishwasher. Plastics will not dry thoroughly and may require towel drying after being cleaned. If you may need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
Disappointed
on July 21, 2020
Posted by: Kim0225
I bought my dishwasher in May and have been disappointed/missing my old dishwasher ever since. The dishes are always soaking wet after a cycle, even though I am loading it properly and putting in a rinse aid. Also, there seems to be a horrible smell that lingers every time I run a cycle. I have no idea where the smell is coming from but I never had that problem with my old dishwasher. Overall, it does the job but I was hoping that a new dishwasher would be an enhancement and not a hindrance. I find myself hand washing a lot of dishes now juts to avoid having to deal with the dishwasher.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, August 6, 2020
Hi, Kim0225!
Thanks for reaching out with your concerns. I’m not pleased to learn the dishwasher isn’t working well for you. I have included links to two videos with tips that should address your concerns. If you should need further assistance, feel free to chat with us at Frigidaire.com or you can contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
https://youtu.be/BsvwBkwRVUY & https://youtu.be/7L3sV4Jv7mA
Bianca
Thanks for reaching out with your concerns. I’m not pleased to learn the dishwasher isn’t working well for you. I have included links to two videos with tips that should address your concerns. If you should need further assistance, feel free to chat with us at Frigidaire.com or you can contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
https://youtu.be/BsvwBkwRVUY & https://youtu.be/7L3sV4Jv7mA
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cleans well
on July 22, 2020
Posted by: Kelo20
[This review was collected as part of a promotion.] We’ve had this for about a month, have not had any problems. Everything comes out clean without having to pre-rinse
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing
on July 22, 2020
Posted by: Lucaslotaps
[This review was collected as part of a promotion.] The Dishwasher has amazing features, it washes like no other dish washer, stunning results.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Sleek design.
on July 22, 2020
Posted by: Jacqui87
[This review was collected as part of a promotion.] The black stainless is such a treat for the eyes! Cleans very quietly. The one thing I'd say is that I wish there was an indicator on the front panel to let you know if the load is done/clean.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very sleek looking!
on July 22, 2020
Posted by: Debralay62
[This review was collected as part of a promotion.] I recently bought this in black stainless steel and I am so glad I did!
Written by a customer while visiting frigidaire.com