Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-In Dishwasher, 54dba - Black
Average customer rating
4.2
(4,422 Reviews)
Rating breakdown 4,422 reviews
5 Stars
2,462
4 Stars
1,081
3 Stars
377
2 Stars
172
1 Star
330
82%of customers recommend this product.
(
540 out of
659)
Customer Reviews for Frigidaire - 24" Top Control Built-In Dishwasher, 54dba - Black
Customer Rating
5
Love the sleek look and no buttons you can see
on July 8, 2020
Posted by: CJ Jean
[This review was collected as part of a promotion.] Cleans very good. Would buy again. I like the buttons on it that can’t be seen
Written by a customer while visiting frigidaire.com
Customer Rating
1
Broken within 2 months
on July 8, 2020
Posted by: ehalsey5
[This review was collected as part of a promotion.] We bought this in April and it was not pumping water in and was not working by first of June. We had to call Frigidaire for maintenance and are STILL waiting on our dishwasher to be fixed!! Should have never bought this!!!
Response from frigidaire.comBy Bianca, Online Outreach Specialist, July 21, 2020
Hello, ehalsey5!
I’m not pleased to hear about your issues with the dishwasher. I reviewed your file and see the unit was repaired. If the service visit didn’t resolve the issue, please reach back out to us for assistance.
Bianca
I’m not pleased to hear about your issues with the dishwasher. I reviewed your file and see the unit was repaired. If the service visit didn’t resolve the issue, please reach back out to us for assistance.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Door won’t close within the first week
on July 8, 2020
Posted by: Xin Cai
Broke after first use, it has been extremely difficult to get someone on the phone and to come out and fix it. Already no show for 2 scheduled appointments. Giving it a last try before i will dispute my credit card charges.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, July 21, 2020
Hello, Xin Cai!
I’m not pleased to hear the dishwasher broke after the first use. I was able to see the unit was recently repaired. If the service visit didn’t resolve the issue, please reach back out to us for assistance.
Bianca
I’m not pleased to hear the dishwasher broke after the first use. I was able to see the unit was recently repaired. If the service visit didn’t resolve the issue, please reach back out to us for assistance.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exceeds expectations
on July 8, 2020
Posted by: Mswamii
[This review was collected as part of a promotion.] We bought the dishwasher with the simple hopes of upgrading a 20+ year old unit in our new home and we are so pleased with the results! Our dishes look brand new!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Runs great
on July 8, 2020
Posted by: Mac55
[This review was collected as part of a promotion.] Dishwasher runs great, dishes are always clean and the sterilization feature is very nice!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Dishes clean AND dry
on July 8, 2020
Posted by: Julie Dishwasher
[This review was collected as part of a promotion.] We bought this model and I read some mixed reviews about dishes not fully dry. This is not true with my experience. The cycle is loooong but dishes comes out clean and dry
Written by a customer while visiting frigidaire.com
Customer Rating
3
Basic features.
on July 9, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] Bottom rack capacity design needs improvement. Bottom rack needs to slide smoother.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, July 22, 2020
Hi, Impala!
Thanks for providing your feedback. I’ll be happy to pass on your concerns to our design and engineering teams. If you should need assistance, the best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Thanks for providing your feedback. I’ll be happy to pass on your concerns to our design and engineering teams. If you should need assistance, the best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cleans great
on July 9, 2020
Posted by: kcroc
[This review was collected as part of a promotion.] We have had the dishwasher for about 6 months, and with a full house because of the quarantine, it has been a workhorse. We run it at least once a day - sometimes twice - and it keeps dishes clean and does it quietly. Very pleased with our purchase.
Written by a customer while visiting frigidaire.com