Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-In Dishwasher, 54dba - Black
Average customer rating
4.2
(4,422 Reviews)
Rating breakdown 4,422 reviews
5 Stars
2,462
4 Stars
1,081
3 Stars
377
2 Stars
172
1 Star
330
82%of customers recommend this product.
(
540 out of
659)
Customer Reviews for Frigidaire - 24" Top Control Built-In Dishwasher, 54dba - Black
Customer Rating
3
It was damaged when I buy it
on April 9, 2020
Posted by: Emily Escobar
[This review was collected as part of a promotion.] Work fine I like it, but when it arrived to my home it was damaged and they fixed
Response from frigidaire.comBy Online Outreach Specialist, April 10, 2020
Hey, Emily Escobar! We're sorry to hear that you've had this experience with your dishwasher. However, we're happy to hear that warranty was able to resolve this hiccup for you.
Please feel free to reconnect with us directly via chat or call us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
Please feel free to reconnect with us directly via chat or call us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works Great!
on April 9, 2020
Posted by: Greg 89
[This review was collected as part of a promotion.] We have had this dishwasher for a little over 2 months now. No issues, it cleans the dishes as expected, runs so quiet I sometimes forget we started a load.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Does a great job...when it completes the cycle.
on April 9, 2020
Posted by: GeorgeM2020
[This review was collected as part of a promotion.] This dishwasher is solid and cleans the dishes thoroughly, however I believe we received a faulty one. Half of the time, it trips the breaker towards the end of the wash, preventing the water from draining and the dishes from drying. We called an electrician to take a look at the wiring and the breaker, and they determined that the issue is with the dishwasher. Thankfully, Frigidaire products come with a 1 year warranty, and we are expecting a repairman soon.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , April 14, 2020
Hi, GeorgeM2020!
We apologize for any matters you have experience with your dishwasher in such a short amount of time and thank you for bringing it to our attention.
Based on the information provided, we were able to see that the technician is in the process of resolving your concerns.
In the event, that the technician is unable to do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best Regards,
Ciara
We apologize for any matters you have experience with your dishwasher in such a short amount of time and thank you for bringing it to our attention.
Based on the information provided, we were able to see that the technician is in the process of resolving your concerns.
In the event, that the technician is unable to do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
2
Unhappy
on April 9, 2020
Posted by: Andy70
[This review was collected as part of a promotion.] Dry cycle doesn’t work. Inside stays wet all the time and smells so have to keep door cracked 24/7.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, April 13, 2020
Hello Andy70.
Thank you for taking a moment to provide feedback on your experience. We do apologize that you have had this trouble with your new dishwasher. Reviewing our records, we can see that you have been in contact with our customer service team to review troubleshooting for the concerns listed. We thank you for your patience in delaying having a technician out to inspect the appliance until the quarantine has been lifted.
Should you want to contact us in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
Thank you for taking a moment to provide feedback on your experience. We do apologize that you have had this trouble with your new dishwasher. Reviewing our records, we can see that you have been in contact with our customer service team to review troubleshooting for the concerns listed. We thank you for your patience in delaying having a technician out to inspect the appliance until the quarantine has been lifted.
Should you want to contact us in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features
on April 9, 2020
Posted by: DOOJ72
[This review was collected as part of a promotion.] excellent home appliances. And all appliances at my home is from your frigidaire. From kitchen washer, to fridge, gas cooker, washer and dryer and microwave..all products. I am loving it
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great, and dries all dishes during cycle!
on April 9, 2020
Posted by: mRissaG
[This review was collected as part of a promotion.] I had never owned Frigidaire appliances but they were in the new home I built. I am thoroughly impressed with our dishwasher, especially that it will dry (even plastics) during its cycle.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Dishwasher works greay
on April 9, 2020
Posted by: Mscjack
[This review was collected as part of a promotion.] We've been using the dishwasher since and have had no problems. Takes about an hr to do a load and does a good job.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazingly clean dishes
on April 10, 2020
Posted by: SeanErin66
[This review was collected as part of a promotion.] This dishwasher that we got with our new house is the best. Load em up take em out..perfection.
Written by a customer while visiting frigidaire.com