Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-In Dishwasher, 54dba - Black
Average customer rating
4.2
(4,422 Reviews)
Rating breakdown 4,422 reviews
5 Stars
2,462
4 Stars
1,081
3 Stars
377
2 Stars
172
1 Star
330
82%of customers recommend this product.
(
540 out of
659)
Customer Reviews for Frigidaire - 24" Top Control Built-In Dishwasher, 54dba - Black
Customer Rating
4
Simple to operate
on March 23, 2020
Posted by: KDR53
[This review was collected as part of a promotion.] This is much simpler to operate than my previous dishwasher. The controls are clearly marked. In addition the racks are designed in a way to optimize loading. It is attractive and the no fingerprints stainless is great. It is a bit louder than i thought it would be but not bad at all
Written by a customer while visiting frigidaire.com
Customer Rating
3
does not dry completely
on March 24, 2020
Posted by: mel1123
[This review was collected as part of a promotion.] Despite using the rinse agent and cranking up the water temp and running on sanitize, the interior of this dishwasher is always wet.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , March 25, 2020
Hey there, Mel1123!
Thank you for reaching out to us and bringing your drying concerns to our attention. It sounds like you are on the right track with using rinse aid and the correct water temperature.
Some additional tips that can alleviate your concern is to ensure thatyou are using the correct cycle setting, and loading the dishes properl, which can assist with the dishes drying properly.
Keep in mind some plastics may need to be towel dried, being that plastics do not get as hot as metal or glass, so more water collects.
Should the tips provide do not resolve your concern, feel free to chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best,
Ciara
Thank you for reaching out to us and bringing your drying concerns to our attention. It sounds like you are on the right track with using rinse aid and the correct water temperature.
Some additional tips that can alleviate your concern is to ensure thatyou are using the correct cycle setting, and loading the dishes properl, which can assist with the dishes drying properly.
Keep in mind some plastics may need to be towel dried, being that plastics do not get as hot as metal or glass, so more water collects.
Should the tips provide do not resolve your concern, feel free to chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet; dishes come out clean AND dry
on March 24, 2020
Posted by: dekraai
[This review was collected as part of a promotion.] This was included in the appliances of our newly purchased home. Happy with the dishwasher!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Features!
on March 24, 2020
Posted by: D O D G E
[This review was collected as part of a promotion.] i bought this a month ago and so glad i did. the dishes are squeaky clean and i'm confident they are fully sanitized! great dishwasher.. and bought just in time too.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not Happy
on March 25, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] So much water left on dishes and inside the dishwasher. It’s louder than I expected.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 26, 2020
Hi, DebbieAkins!
Thanks for sharing your experience! If you have found excess water in your dishwasher after drying, please follow the tips in the following video to get a better dry performance: https://youtu.be/BsvwBkwRVUY. If you have any further questions or concerns, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thanks for sharing your experience! If you have found excess water in your dishwasher after drying, please follow the tips in the following video to get a better dry performance: https://youtu.be/BsvwBkwRVUY. If you have any further questions or concerns, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
3
Looks good and does an okay job. Not exceptional.
on March 25, 2020
Posted by: tripletdad99
[This review was collected as part of a promotion.] Our old dishwasher gave up the ghost not long ago so it was time to shop for a new on right away. So, why not get the brand and model that matches our new fridge too? That what I did. Well... it looks good - and now matches - but it's not the best dishwasher we've ever had. It does it's job, but oddly enough seems to be a little smaller internally than our older one. Also, the top shelf does not roll in and out very smoothly. Seems to get hung up on something if you don't push it in very slow and careful. The plastic wheels on the lower tray have already popped off. They thankfully went back on, but it's only a matter of time before those break completely and will need to be replaced. Not cool.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , March 26, 2020
Hi, Tripledad99!
Thank you for taking the time out to share your feedback and concerns with us.
A tip that help your rack glide more effortlessly is to rub wax paper or paraffin wax on your rack’s wheels. A lot of consumer has found doing so resolves their concerns.
We understand that you encountered a matter with your wheels coming off and that matter has been resolved. Please know that your dishwasher comes with a one-year manufacture warranty, which is there to prevent out of pocket expenses for any functional matters.
Should you experience any other matters in the future or have any questions, feel free to chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
Thank you for taking the time out to share your feedback and concerns with us.
A tip that help your rack glide more effortlessly is to rub wax paper or paraffin wax on your rack’s wheels. A lot of consumer has found doing so resolves their concerns.
We understand that you encountered a matter with your wheels coming off and that matter has been resolved. Please know that your dishwasher comes with a one-year manufacture warranty, which is there to prevent out of pocket expenses for any functional matters.
Should you experience any other matters in the future or have any questions, feel free to chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product
on March 25, 2020
Posted by: Bel24
[This review was collected as part of a promotion.] Love the machine. Gets everything nice and clean. Occasionally little water on top of containers
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cleans those dishes!!
on March 25, 2020
Posted by: Pam E
[This review was collected as part of a promotion.] Bought this dishwasher for my new kitchen and it works great!! Love it! Simple to use yet has lots of options if and when needed.
Written by a customer while visiting frigidaire.com