Customer reviews from samsonite.com
Samsonite - Andante 2 32" Wheeled Duffel Bag - Black/River Rock
Average customer rating
3.8
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
29
4 Stars
5
3 Stars
3
2 Stars
6
1 Star
8
60%of customers recommend this product.
(
18 out of
30)
Customer Reviews for Samsonite - Andante 2 32" Wheeled Duffel Bag - Black/River Rock
Customer Rating
5
New duffel bag
on November 1, 2024
Posted by: Vi Felix
I bought to my husband Birthday gift He love it
Have so much space and a lot of pockets
Have so much space and a lot of pockets
Written by a customer while visiting samsonite.com
Customer Rating
2
No advertised "multiple grab handles". It matters.
on February 21, 2025
Posted by: unhappy112
from MA
Gender:Female
[This review was collected as part of a promotion.] This is a big duffel that can be loaded to maximum weight allowed by airplanes. Which is great.
Much less great is that it does not have handles allowing to carry it with two hands. Lifting from the ground, putting in the trunk or on the scale, pulling from the baggage belt in the airport - you would not able to do any of it with two hands because there is one handle on the side and one on the top, that's it.
Another annoying thing about this duffel is that it would not stand on its side. I had other wheeled duffels by Samsonite, and they stayed in vertical position when fairly full and evenly loaded. Not this one. After you wheel it through the airport, you need to put it down, and then lift from the ground - this is when you wish you could use your two hands, but you cannot because the duffel does not have handles for it. Bottom line - unless you fill this duffel with feathers and keep it very light, traveling with it is not fun at all.
Much less great is that it does not have handles allowing to carry it with two hands. Lifting from the ground, putting in the trunk or on the scale, pulling from the baggage belt in the airport - you would not able to do any of it with two hands because there is one handle on the side and one on the top, that's it.
Another annoying thing about this duffel is that it would not stand on its side. I had other wheeled duffels by Samsonite, and they stayed in vertical position when fairly full and evenly loaded. Not this one. After you wheel it through the airport, you need to put it down, and then lift from the ground - this is when you wish you could use your two hands, but you cannot because the duffel does not have handles for it. Bottom line - unless you fill this duffel with feathers and keep it very light, traveling with it is not fun at all.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, February 24, 2025
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Customer Rating
2
Disappointing Wear and Tear
on April 19, 2025
Posted by: pswilm
from Wilmington, MA
Gender:Male
I bought this in 2023 and immediately knew it would have wear problems on the left side due to its design. And sure enough, after just a few usages, holes developed. there is no protection from the left side dragging on the ground when standing this up after carting it around. Sad but disappointing.
Product Name/SKU Number: 117226-C043
Response from samsonite.comBy Samsonite US Care Team, April 22, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com