Customer reviews from samsonite.com
Samsonite - Winfield 3 DLX 28" Spinner - Black
Average customer rating
4.2
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
23
4 Stars
7
3 Stars
1
2 Stars
2
1 Star
4
75%of customers recommend this product.
(
9 out of
12)
Customer Reviews for Samsonite - Winfield 3 DLX 28" Spinner - Black
Customer Rating
5
for wife's weekly use, like larger dia. wheels
on January 2, 2020
Posted by: Paul
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] for my wife's weekly use. I liked the larger wheels which should roll better on real parking lot surfaces. Will see how it holds up. So far, so good.
Written by a customer while visiting samsonite.com
Posted by: Carmi
from Undisclosed
Verified Purchase:Yes
Purchased this foe my uncle who loves traveling. Looks classy and sturdy. I'm sure he will enjoy using my gift! #sweepstakes
Written by a customer while visiting samsonite.com
Posted by: Jimbo M
Verified Purchase:Yes
I like how the previous model had a zipper that completely enclosed one side. This one does not
Written by a customer while visiting samsonite.com
Posted by: CDEFF
from Providence, Rhode Island
Verified Purchase:Yes
I love this suitcase. It is my third purchase of your products. I do miss the side pockets you had in the older suitcases otherwise it's great. The wheels are the best making the suitcase move with ease.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Not As Durable As Expected
on August 4, 2023
Posted by: G981
from Michigan
I purchased this large spinner case as part of a 3-piece set. The first time this piece was baggage checked at the airport it was badly damaged and broken. Granted, I do not know how the flight baggage handlers loaded/unloaded the case, but it should be much more durable than to break on its first trip. Definitely not as durable as expected, and I am quite disappointed.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samantha, eCommerce, August 14, 2023
Hello, we are sorry to hear that you had issues with your new product. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution
Written by a customer while visiting samsonite.com