Customer reviews from samsonite.com
Samsonite - Winfield 3 DLX 28" Spinner - Black
Average customer rating
4.2
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
23
4 Stars
7
3 Stars
1
2 Stars
2
1 Star
4
75%of customers recommend this product.
(
9 out of
12)
Customer Reviews for Samsonite - Winfield 3 DLX 28" Spinner - Black
Posted by: Aleida1004
from Dublin Ca
Verified Purchase:Yes
I love the hard sided Samsonite. This blue stands out. I replaced it because a Southwest Airlines put a hole and a slit in my suitcase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Bad quality
on June 6, 2023
Posted by: Sal_
from Chicago, IL
I have owned Samsonite luggage bags before and I have been satisfied with the quality. After 15 years, I thought its time to update my luggage sets. This Winfield model turned out the be a bad selection for me. One of the bag's shell cracked and the other bag wheel broke - just on our second trip.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, June 8, 2023
Hello, we are sorry to hear that you had issues with your new product. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution.
Written by a customer while visiting samsonite.com
Posted by: Cora
Verified Purchase:Yes
My husband loves this piece of luggage. It rolls as it should. It is just right for him. We have not flown with it yet, so will see how it upholds. But so far good.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: BBBB
Verified Purchase:Yes
As expected. Looks great. This was a gift for my husband because he travels a lot, and it was shipped very quickly. Even during the busy holiday season.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Las Vegas NV
Verified Purchase:Yes
As I have not used this spinner yet so I will have to wait to be able to accurately rate it. I do have other Winfield Spinners luggage in the set nice and did hold up. They travel well and even though they do scratch from being handled at the airports they are withstanding the traveling well.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
4
Haven't had a chance to use it yet, but hopeful
on January 30, 2023
Posted by: jc_KC
from Kansas City, MO
Verified Purchase:Yes
Purchase process was a little confusing, where we wound up buying a smaller unit than intended. Return/Exchange process was pretty painless.
Have been using the Winfield 2 for several years and quite happily. We purchased the 3 'cause it's newer and better'. We think we'd prefer the Winfield 2's full divider between sections, but again haven't had a chance to use it for travel.
Have been using the Winfield 2 for several years and quite happily. We purchased the 3 'cause it's newer and better'. We think we'd prefer the Winfield 2's full divider between sections, but again haven't had a chance to use it for travel.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: gregg
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Seems to be good quality just have not used it yet
Written by a customer while visiting samsonite.com
Posted by: Sam A.
from Denville, NJ
Verified Purchase:Yes
Suit case is very nice. Haven’t had a chance to use it yet.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com