Customer reviews from gracobaby.com
Graco - Modes Jogger Click Connect Travel System - Tenley
Average customer rating
2.5
(217 Reviews)
Rating breakdown 217 reviews
5 Stars
38
4 Stars
17
3 Stars
26
2 Stars
62
1 Star
74
22%of customers recommend this product.
(
6 out of
27)
Customer Reviews for Graco - Modes Jogger Click Connect Travel System - Tenley
Customer Rating
1
WHEEL LOCK GETS STUCK
on June 14, 2017
Posted by: Kteacher23
I was gifted this stroller system for my first. I used it until she was about a year, then bought a much lighter stroller. For a few reasons, this stroller is heavy, when taking vacation, it takes up the whole trunk, THE WHEEL CONSTANTLY GETS STUCK IN THE LOCK POSITION. Here I am with my second. She's too little to be in the lighter stroller and needs the car seat connection, but the wheel lock constantly gets stuck. A trip out becomes irritating because I'm constantly bending over and trying to keep the wheel lock up so I can turn the darn thing. For this price it should last though the first and others. This stroller was giving me problems with my first.
Response from gracobaby.comBy Graco, Consumer Services , June 14, 2017
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
3
Works well, but not super durable
on January 5, 2017
Posted by: Drew7211
My wife and I received this as a gift around 7 months ago. It was awesome taking it out around the park with the little guy in the summer around the park. The phone holder is an awesome feature, and it easily fits my iPhone 6+. The cup holders are nice too, but I wish they were removable to make cleaning them easier. The stroller itself is now showing some serious age. The wheels have already rusted pretty significantly, and the front wheel doesn't always feel like turning when it is locked into the free-spinning mode.
Baby number 2 is on the way, so I'll be looking at double joggers in due time; however, I'd probably avoid Graco, given that I'd like the double stroller to last for at least a couple years.
Response from gracobaby.comBy Graco, Consumer Services , May 11, 2017
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Not for actual jogging
on June 27, 2017
Posted by: Leianne
It's a nice stroller for walking with the multiple seating options. But that's it. Jogging is basically impossible when the wheel is fixed. Constantly pulling to the right! Theres no way to run even 3 feet without needing to adjust the alignment so you pretty much run with the front wheel off the ground completely! Terrible. Once the infant seat is no longer used it is very bulky to pack away the stroller and seat attachment in a trunk. It doesn't fold up as 1 piece, you need to attach and remove the seat each time you use it. I would not recommend this product as a jogger. Maybe just for walks but remember it is bulky.
Response from gracobaby.comBy Graco, Consumer Services , June 28, 2017
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Not what I expected
on August 23, 2016
Posted by: Jackie345
I love this travel system for walking and outdoors but if you plan on doing any jogging with it your better off spending the extra money and going with something geared towards jogging such as the bob.
Response from gracobaby.comBy Graco, Consumer Services, August 24, 2016
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
4
Multipurpose
on December 30, 2016
Posted by: Alissa01
Haven't used it yet but look forward to it. Excited about the features of click connect including removing toddler seat until ready for use
Written by a customer while visiting gracobaby.com
Customer Rating
1
Somewhat good
on July 27, 2017
Posted by: Roeid
I bought this stroller because i plan to do marathons with my baby.
Pros: very easy to manoeuver if youre shopping.
Folds very easily and stands upright on its own
Pros: very easy to manoeuver if youre shopping.
Folds very easily and stands upright on its own
Cons: huge
Cellphone compartment too small for any regular size phone
Front wheel must be locked for running but you cant make any turns once locked
The protective cushion surrounding the head of baby in the car seat is so small, i wonder if it protects at all. I had to put a tiny pillow for his head when he fell asleep to lift it up a bit.
Most car seats can clip over a shopping cart which makes it easier to go grocery shopping. In this case it doesnt. So you are stuck pushing a cart and the stroller
Cellphone compartment too small for any regular size phone
Front wheel must be locked for running but you cant make any turns once locked
The protective cushion surrounding the head of baby in the car seat is so small, i wonder if it protects at all. I had to put a tiny pillow for his head when he fell asleep to lift it up a bit.
Most car seats can clip over a shopping cart which makes it easier to go grocery shopping. In this case it doesnt. So you are stuck pushing a cart and the stroller
Overall disappointed
Paid too much for what i expected.
Paid too much for what i expected.
Response from gracobaby.comBy Graco, Consumer Services , July 28, 2017
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Great Jogger!
on October 19, 2017
Posted by: irishmomma
I received this product for free in exchange for my honest review. I have had another Graco jogger for years that i LOVED minus the lock for front wheel would constantly lock leaving me unable to turn easily. They definitely heard costumers and fixed that with the Modes Jogger. Also with this jogger you can seat your child in multiple ways to allow for endless happy baby runs! the large canopy allows for child to be out of the sun completely, and for my irish babies this is perfect. highly recommend this jogger to new or seasoned parents who like to be active (even if you're not this is great for apple picking, or general outings where you may be on uneven terrain.)
Written by a customer while visiting gracobaby.com
Customer Rating
1
I hate this stroller
on January 25, 2019
Posted by: Scudd
My in laws bought us this unit 9 months ago. I hate it! The front wheel constantly get stuck sideways and i have to go turn it straight. If I run over a twig or a clump of anything it pulls the stroller in that direction and I have to fight with both hands to steer is straight. If I have the front tire locking mechanism on to keep it straight I cant even turn slightly. This stroller is more of a hassle than anything.
Response from gracobaby.comBy Graco, Consumer Services, January 31, 2019
Thank you for your interests in our products. We apologize for the experience you have had with our product. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com