Customer reviews from gracobaby.com
Graco - Modes Jogger Click Connect Travel System - Tenley
Average customer rating
2.5
(217 Reviews)
Rating breakdown 217 reviews
5 Stars
38
4 Stars
17
3 Stars
26
2 Stars
62
1 Star
74
22%of customers recommend this product.
(
6 out of
27)
Customer Reviews for Graco - Modes Jogger Click Connect Travel System - Tenley
Customer Rating
5
Highly Reccomend!
on April 2, 2016
Posted by: Younge3
As first time parents, picking a travel system is a hard task! We are both active & enjoy being outside, so we had a lot of expectations of what we wanted. After this travel system was recommended to us by friends, we decided to check it out. Both of us fell in love with the easy set up, twist of the handle to close, the ability to leave it self standing, and all the different ways to use the seat! For the price, you can't beat an amazing stroller, car seat, & base!
Written by a customer while visiting gracobaby.com
Customer Rating
1
Front wheel getting stuck....
on December 29, 2017
Posted by: Debora
It's a sturdy travel system however there are a few issues with this stroller that are unacceptable considering the high price we pay for it. The worst issue of them all is the front wheel that gets stuck ALL THE TIME, it's really annoying, this happens everywhere - outside and inside floors. I thought I'd love the stroller but the few issues, specially the bad front wheel quality, make it hard for me to recommend it. It was a fairly expensive stroller and I am completely disappointed with this purchase. I would greatly appreciate it if Graco could give me a solution to this problem.
Response from gracobaby.comBy Graco, Consumer Services , January 2, 2018
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
5
We love the reflection features.
on April 6, 2016
Posted by: JamesR
It's awesome for anything outdoors. We're delighted Graco has a great reputation for excellent products.
Written by a customer while visiting gracobaby.com
Customer Rating
2
not as great as I expected
on January 23, 2018
Posted by: mega1215
I received this travel system as a shower gift. After doing lengthy research I was excited to use this stroller, but as time has moved along I have become more disappointed with it. As other's have stated it can be hard to use in a jogging/running fashion because it is very hard to steer. It is also quite bulky and heavy, taking up most of the room in the trunk of my SUV and is hard to use while shopping because of the difficulty steering. I did like how it has many options for facing the baby towards you or out depending on what the activity is. Overall is an ok stroller but would definitely pick something different if I could do it again.
Response from gracobaby.comBy Graco, Consumer Services, January 24, 2018
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Everything was easy!
on June 17, 2016
Posted by: Angieobrien
Everything on this jogging system is incredibly easy! Easy to install, easy to change between modes, and easy to pack away. I'm really glad we choose to go with this jogger
Written by a customer while visiting gracobaby.com
Customer Rating
5
Versatile and easy - #1 registry item
on September 28, 2016
Posted by: MrsWright
We originally registered for a different travel system, but after seeing the product video on the Modes Jogger we switched to this system ad it was one of the best decisions we made! The different configurations make it versatile - never have to worry about sun in the eyes. Also the click connect system make our almost weekly trips to the pediatrician so easy - we never wake the baby getting him in and out of the car. The storage capacity underneath is large enough for a diaper bag and then some. My husband complains that the stroller seems to pull to the right when the front wheel is locked, but that has been our only issue.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Does Not Maneuver Properly
on February 12, 2018
Posted by: wakubeck
We got this stroller as a baby shower gift, it worked great for about 2 months. Then, the maneuvering went on the stroller. It does not turn properly, The front wheel does not swivel. It's impossible to turn, the front wheel drags across of the floor, sometimes sideways.
It's at a point where its impossible take it to a store in the mall because it does not turn properly. I was knocking into things left and right. I thought it was the air in the wheels. So i added more air and it still does not make a difference.
It's at a point where its impossible take it to a store in the mall because it does not turn properly. I was knocking into things left and right. I thought it was the air in the wheels. So i added more air and it still does not make a difference.
Response from gracobaby.comBy Graco, Consumer Services, February 13, 2018
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Love this system
on May 12, 2016
Posted by: Hannahj0y
Super easy to use and the car seat isn't too heavy. Favorite part is the easy maneuverability and that the wheels don't get stuck!
Written by a customer while visiting gracobaby.com