Customer reviews from gracobaby.com
Graco - Modes Jogger Click Connect Travel System - Tenley
Average customer rating
2.5
(217 Reviews)
Rating breakdown 217 reviews
5 Stars
38
4 Stars
17
3 Stars
26
2 Stars
62
1 Star
74
22%of customers recommend this product.
(
6 out of
27)
Customer Reviews for Graco - Modes Jogger Click Connect Travel System - Tenley
Posted by: 2bby23
Verified Purchase:Yes
Good quality! Cute colors! I give it 3 stars because it is extremely heavy (both the car seat and the stroller). The stroller is VERY bulky and hardly fits inside my car. I have it taken apart until my baby is big enough to sit in the actual seat part. I have to take the wheels off as well to fit it inside my car. It is a good car seat and stroller, just very big and heavy.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Service, March 31, 2020
We appreciate you sharing your experience with us! We are always looking for ways to improve, and appreciate all of your feedback and insight, thank you for your time!
Written by a customer while visiting gracobaby.com
Customer Rating
5
Easy to use!
on February 6, 2020
Posted by: Sgonzales715
[This review was collected as part of a promotion.] I received this as a baby shower gift. I love that the car seat can click into the stroller if baby is asleep. I also love that you can use the extra seat for baby to sit up in. This stroller is easy to use and very convenient.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
1
Very hard to maneuver...
on February 13, 2020
Posted by: Vann
We've purchase this stroller and are starting to regret on doing so. The front wheel seem to be locking up all the time and it make it very hard to go strait or slightly turn. Always have to wheelie the thing to turn and it's very annoying!@!
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Service, April 1, 2020
Thank you for your feedback. We apologize for the inconvenience you have experienced. We see that you were able to contact a member of our Consumer Care Team directly for assistance. If you need any further assistance, please reach out to us! Thank you for your time.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Very sad and disappointed
on February 29, 2020
Posted by: Lynn A
We loved the concept but the front wheel constantly locks. There’s no possible way it would be safe to jog with this stroller as it locks up every few minutes while walking. Wheel turns to side and won’t rotate. We love Graco products but not this one.
No, I would not recommend this to a friend.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Disappointed
on March 1, 2020
Posted by: Lynn A
Very sad and disappointed
We loved the concept but the front wheel constantly locks. It locks up every few minutes while walking and cannot jog with it. Wheel turns to side and won’t rotate. We love Graco products but not this one.
We loved the concept but the front wheel constantly locks. It locks up every few minutes while walking and cannot jog with it. Wheel turns to side and won’t rotate. We love Graco products but not this one.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Service, April 3, 2020
Thank you for your feedback. We’re so sorry to hear of the trouble your having with the Modes Jogger and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Bulky and Hard to Steer
on March 9, 2020
Posted by: ldrose
Again as other reviewers state, this stroller is very hard to steer. I get very aggravated while using this stroller to take out anywhere as I am running into things or people because it won't turn when you need it. I've tried to lock or unlock the wheel and neither setting makes this any better. I loved the idea of this stroller but it doesnt function properly.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Service, April 3, 2020
Thank you for your feedback. We’re so sorry to hear of the trouble your having with the Modes Jogger and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Terrible for jogging
on March 25, 2020
Posted by: Frostr
I was excited with the seating options when I purchased it. As my son grew and I decided I was ready to get back into working out, I was extremely disappointed. This is a jogging stroller and I can't even jog with it. The front wheel either gets stuck or shakes when I'm going for a slow paced jog. The tires NEVER hold in air, so I'm constantly refilling the tires (yes, I've checked for leaks, no, there aren't any). It's always pulling to the side and is not a great product overall. My biggest disappointment is that I was hoping to be able to use this stroller to have my son join me on runs, but this "jogging" stroller can't even do that, so here I am, searching the internet for a jogging stroller that's decent quality that I can afford after wasting money on this piece of trash that I refuse to give away because it's so terrible...
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, April 1, 2020
Thank you for sharing this feedback with us, we apologize for the inconveniences you have experienced! A member of our Consumer Care team will reach out to you shortly so that we can see how we can assist.
Written by a customer while visiting gracobaby.com
Customer Rating
4
Great stroller!
on April 21, 2020
Posted by: Lc28
from Miami, Florida
[This review was collected as part of a promotion.] I got this last year for our baby born in September, and I was so excited to get out and use it. The stroller is very smooth, and is easy to assemble. Easy to fold and put away. I love that you can use The frame with just the car seat as well. The car seat clicks very easily on the base and stroller.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com