Customer reviews from gracobaby.com
Graco - Modes Jogger Click Connect Travel System - Tenley
Average customer rating
2.5
(217 Reviews)
Rating breakdown 217 reviews
5 Stars
38
4 Stars
17
3 Stars
26
2 Stars
62
1 Star
74
22%of customers recommend this product.
(
6 out of
27)
Customer Reviews for Graco - Modes Jogger Click Connect Travel System - Tenley
Customer Rating
4
Good product.
on January 11, 2019
Posted by: Mayadufloth
I bought it 1 year ago when I was expecting my first baby. So far, we’ve been used it for about 7 months and for us this is a great product. Easy to get your baby in and out for both, car seat and stroller. Sometimes I feel the car seat is kind of heavy, so depending on how your child grows, you won’t car him in the car seat. Another thing I would say is about the size of stroller. Even if you flowd it, to care it around or even getting in and out of your car is kind of difficult, it’s heavy and a little bit bigger. If you are looking for something small and light, this one is not going to be a good option, specially if you travel a lot.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Disappointed
on January 13, 2019
Posted by: Jms3178
The stroller itself looks nice, however it is very wobbly after just a few usesandthe front wheel does not turn. It is so frustrating! This
was a baby shower gift from my mother in law and for $350, it's highly disappointing.
was a baby shower gift from my mother in law and for $350, it's highly disappointing.
Response from gracobaby.comBy Graco, Consumer Services, January 18, 2019
Thank you for your interests in our products. We apologize for the experience you have had with our product. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
already broke
on January 23, 2019
Posted by: Silvia Falcone
I bought this stroller because it looks do sturdy and well made and my baby is only 3 months and somehow it already broke ... we have barely used it ... very disappointed
Response from gracobaby.comBy Graco, Consumer Services, January 25, 2019
Thank you for your interests in our products. We apologize for the experience you have had with our product. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Wheels get stuck hard to push
on February 1, 2019
Posted by: Kim0710
We have everything graco but this was the worst purchase! I bought it for myself and we took it on vacation instead of our regular bigger graco stroller and it was so hard to stear the wheel kept locking and getting stuck and the tray was broken right out of the box! So disappointed!
Response from gracobaby.comBy Graco, Consumer Services, February 7, 2019
Thank you for your interests in our products. We apologize for the experience you have had with our product. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Can't even walk with it.
on February 3, 2019
Posted by: Laisduncan
I went out of my way to purchase this it was one of my must haves after returning 2 due to tears from how it was boxed. I should have just went with another stroller. The wheel is always stuck i can't push the stroller. Very disappointed
Response from gracobaby.comBy Graco, Consumer Services, February 7, 2019
Thank you for your interests in our products. We apologize for the experience you have had with our product. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Front wheel barely turns....it's defective.
on February 8, 2019
Posted by: Danimlynch
I never write reviews, but I did all this research (this seemed like a GREAT one w/ function/style/quality/safety) before my baby was born. I'm athletic & KNEW we should get a jogging stroller. Unfortunately, we really dislike using our stroller at ALL. It makes me sad that we can't even be shopping in the mall, & turn accordingly. We need a new stroller already, it's horrible since we paid so much for it.
Written by a customer while visiting gracobaby.com
Customer Rating
4
great stroller and car seat
on February 16, 2019
Posted by: Nads
This was a gift from my dad, when I first got the stroller I read the comments and was gonna take it back because there is a lot of compliments about the front wheel, my daughters father had put it together and I kept saying to him the the front wheel don’t turn and he said yes it does there is a thing on the front wheel itself that you have to click so the wheel can turn in whatever direction you choose my advise read the manual
Written by a customer while visiting gracobaby.com
Customer Rating
2
Love the look... front wheel is terrible!
on February 17, 2019
Posted by: MrsCullen
I was gifted this stroller and initially loved all the features, but after a few months of use, it's very annoying that the front wheel gets stuck. This makes it difficult to maneuver while shopping or walking. If I could buy I different stroller, I definitely would! Or, if graco could fix the front wheel issue....
Response from gracobaby.comBy Graco , Consumer Services, June 26, 2019
Thank you for your feedback. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com