Customer reviews from gracobaby.com
Graco - Modes Jogger Click Connect Travel System - Tenley
Average customer rating
2.5
(217 Reviews)
Rating breakdown 217 reviews
5 Stars
38
4 Stars
17
3 Stars
26
2 Stars
62
1 Star
74
22%of customers recommend this product.
(
6 out of
27)
Customer Reviews for Graco - Modes Jogger Click Connect Travel System - Tenley
Customer Rating
1
DISSAPPOINTED
on October 31, 2018
Posted by: Countrygarl13
I got this as a gift for a baby shower! As a first time mom, and where we lived, we wanted a jogger, but we wanted a jogger that all wheels worked correctly. As much as everyone has bragged about Graco strollers, I was so disappointed. The front wheel keeps locking up so it is very had to turn left. My husband jogs in the morning and he said it is not smooth nor does he feel safe jogging with my child in it. I will not recommend this jogger to anyone. I wish I could replace it.
Written by a customer while visiting gracobaby.com
Customer Rating
4
Great stroller but..
on November 6, 2018
Posted by: Edes
We got this as a gift for our shower but now that it’s in use we are going crazy because of the front wheel getting stuck! Everything about the stroller has been great and we use it often but trying to get through a store or anywhere without the wheel being a pain is very frustrating! i thought maybe because he was still small and with less weight but now that he’s heavier it’s still getting stuck and I can’t walk a straight line even! After reading reviews it seems I’m not the only one with this issue..
Written by a customer while visiting gracobaby.com
Customer Rating
1
Sadly disappointed
on November 6, 2018
Posted by: Maria C
After searching long and hard for a good travel system, the lady at toys r us sold us on this one as she mentioned how great the air filled tires are and how it would be great on all terrain. However a week into using it i HATED going out anywhere because it was such a hassle to push as it locks and starts pushing to the side. This is unacceptable
Written by a customer while visiting gracobaby.com
Posted by: Jowanowitch
Verified Purchase:Yes
I bought this last year when i had my baby....and now i bought it for my niece coming soon! It is the most convenient stroller and car seat that inter lock with each other....which makes shopping going for walks, or jogging way better!
Written by a customer while visiting gracobaby.com
Customer Rating
1
Wheel locks and sticks
on November 16, 2018
Posted by: 12345
This would be a great stroller if the wheel wasn't always locking up. I have had the stroller less than a year and the problem has just gotten worse and worse. Are these wheel under warranty? I love the car seat but the stroller wheels have given me nothing but trouble.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Front wheel always gets stuck
on November 19, 2018
Posted by: MM955
I've been using this stroller for about 9 months now. The car seat is heavy and the insert didn't seem to snugly fit a newborn baby but it works. The stroller itself is extremely frustrating. The front wheel is constantly getting stuck and it seems to have a mind of it's own. The folding of the stroller is very easy, however, after being used for a few months it doesnt always want to lock readily. I initially purchased this stroller because I thought I could use it as a jogger AND an everyday stroller. I never even jogged with the stroller (only walked) and it is extremely bulky for every day use. If I could go back and choose a different stroller I would. Please dont make the mistake I did and think you can get 2 for 1 use out of this item.
Response from gracobaby.comBy Graco, Consumer Services, December 20, 2018
Thank you for your interests in our products. We apologize for the experience you have had with our product. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Sticky Wheel
on November 20, 2018
Posted by: bmac1234
FTM and I have always heard great things about the Graco Travel Systems so when we were looking around it was a no brainer. I loved the idea of the Modes because of the multiple ways to use the seat - the 'big kid' seat comes out which makes the stroller slightly more compact and faces both ways which is great. Unfortunately, the front wheel ALWAYS STICKS and it drives me nuts trying to navigate out in stores. My husband wants to use the stroller for jogging when LO is big enough but it's such a pain to maneuver I don't know if that's going to happen. The system was expensive and I was hoping it would be much smoother :(. We do love the click and connect convenience though. Also kind of wishing I'd waited around for the SnugLock version as the base seems much easier to install and take out than the standard click and connect one.
Response from gracobaby.comBy Graco, Consumer Services, December 20, 2018
Thank you for your interests in our products. We apologize for the experience you have had with our product. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Front Wheel Gets Stuck
on November 23, 2018
Posted by: MKStahl
We received the Stroller as a shower gift and after only a week of using it, the wheel gets stuck every time we use it making it impossible to steer. Not very safe to try to run with it. We love the Car Seat, but the stroller is just a waste and we have to buy a new one.
Written by a customer while visiting gracobaby.com