Customer reviews from gracobaby.com
Graco - Modes Jogger Click Connect Travel System - Tenley
Average customer rating
2.5
(217 Reviews)
Rating breakdown 217 reviews
5 Stars
38
4 Stars
17
3 Stars
26
2 Stars
62
1 Star
74
22%of customers recommend this product.
(
6 out of
27)
Customer Reviews for Graco - Modes Jogger Click Connect Travel System - Tenley
Customer Rating
1
Good stroller for the price but with meany issues
on August 27, 2018
Posted by: Fun_Dad
As a family this stroller has everything we need! The "grow with me" concept works as expected and fits our needs perfectly.
That said, I cant give this a high review.
Pros:
Convertible for different ages
Comes with everything needed
Great price
Build Quality overall seems nice
Convertible for different ages
Comes with everything needed
Great price
Build Quality overall seems nice
Cons:
Front wheel issue (wobbles, so we cant run or walk briskly with it)
Very Heavy with toddler attachment
Front wheel issue (wobbles, so we cant run or walk briskly with it)
Very Heavy with toddler attachment
Notes:
With only a couple of uses a "wobble" developed with the front wheel making it impossible to run or walk fast with.
With only a couple of uses a "wobble" developed with the front wheel making it impossible to run or walk fast with.
Also while using the toddler attachment the stroller becomes incredibly heavy when folding up and trying to move it. So much so, that we need to disassemble the top piece as my wife cannot move it.
This is my second review, not sure why the first one was forcefully removed.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Very disappointed!
on August 27, 2018
Posted by: mom1982
We received this stroller as a baby shower gift from my mother-in-law, and even she is extremely unhappy it. My son just turned 9 months Saturday, and we’re so annoyed with the stroller every time we go out because the wheel GETS LOCKED ALLLLL the time :( and this makes it extremely hard to steer! I’m afraid to go jogging with it, because of this issue, and it’s supposed to be made for jogging! I’m hoping there is something Graco can do for us. We were told this was one of the better strollers for jogging and now we are afraid to even try to jog with it because of the fear of it locking up at the wrong time. We love the products other then this issue. I am hoping that this can be resolved!
Written by a customer while visiting gracobaby.com
Customer Rating
1
Front wheel sucks
on September 1, 2018
Posted by: Adriana S
I read reviews about it, and decided to still go ahead and buy it. I shouldn't have. Its too bulky, and every time I try to fold it, I definitely can not do it with only one hand because its heavy and the front wheel just won't let you. It's annoying and stressing when you are on your own with your little one. It's not easy to walk with because the front wheel does lock from time to time which it's stupid.
Response from gracobaby.comBy Graco, Consumer Services, September 7, 2018
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Front wheel issues
on September 11, 2018
Posted by: amireland3
After extensive research we chose this jogger and I received it as a gift for my baby shower. Shortly after the first few times out, I got a flat front tire. We patched it, but now the front wheel is constantly catching even when walking on the paved street. Even with the front wheel locked in the jogging mode it still catches and definitely not safe for jogging. The alignment is off and veers to the right. It has become a hassle to use. The footrest does not stay up when lifted. On top of that, the carseat is questionable. My infant is now 7 months old and the seat belt straps are cutting into the sides of his neck. His head is always falling forward (the base is adjusted to his age). Overall not happy with the product.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Average
on September 12, 2018
Posted by: tmj0403
I really like it for the multiple direction options with both the toddler seat and the infant seat but the front wheel gets stuck ALL THE TIME. It is very hard to steer.
Written by a customer while visiting gracobaby.com
Customer Rating
3
Stroller is ok but car seat base unstable
on September 14, 2018
Posted by: Sweetheart
I got this travel system as a gift at my baby shower. I like the stroller except the front wheel sometimes goes in the directions it wants, with a mind of its own. The car seat is a whole other story. The car seat doesn’t latch into the base very easily, and the base never stays put no matter how tight I get the seat belt. It just doesn’t seem safe to me. It wobbles all over and one time I turned the corner (and I do not drive crazy) and the car seat practically turned over into its side, my daughter was in it and thankfully I wasn’t going fast so it was all in slow motion. But my daughter WAS NOT happy.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Not recommended
on September 16, 2018
Posted by: hcb14
This system is misleading. We love the fact that everything clicks in and out of the car and the stroller, but have been extremely dissatisfied with the “jogger” aspect. It’s extremely difficult to maneuver: will not travel in a straight line, the wheels get caught on something and randomly lock, and is absolutely not made for jogging.
Written by a customer while visiting gracobaby.com
Customer Rating
2
I wish I never picked this one out
on September 29, 2018
Posted by: Ninak455
My uncle and aunt bought it for us from our registry. The front lock part constantly got stuck. Also the infant seat option was great...however, when my son out grew the infant seat I put the toddler seat on and I never knew that it doesn’t collapse with the toddler seat on there so it takes up soooo much space in our trunk because it is two separate pieces...traveling with it in the airport is a complete hassle. I’m thinking of just getting a better stroller that does collapse and is easier for travel. I really wished I would have never picked this one out in the first place...for the price of it, it should not have these problems.
Written by a customer while visiting gracobaby.com