Customer reviews from gracobaby.com
Graco - Modes Jogger Click Connect Travel System - Tenley
Average customer rating
2.5
(217 Reviews)
Rating breakdown 217 reviews
5 Stars
38
4 Stars
17
3 Stars
26
2 Stars
62
1 Star
74
22%of customers recommend this product.
(
6 out of
27)
Customer Reviews for Graco - Modes Jogger Click Connect Travel System - Tenley
Customer Rating
3
Wheel locks
on July 31, 2018
Posted by: AnakinsMom
The system itself works well with the click connect. There are many great options on how the baby can be positioned and my child does seem comfortable and enjoys the ride until the front wheel locks up, which happens a lot. I'm hoping to try the Remix for a lighter smoother ride.
Response from gracobaby.comBy Graco, Consumer Services, August 10, 2018
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Posted by: Mom to 12
Verified Purchase:Yes
I love the jogger! It's so easy to open and close. We've been using it for our 2 yos while we wait for his baby brother to be born! Cant wait to use the car seat with the jogger!
Written by a customer while visiting gracobaby.com
Customer Rating
2
Front wheel keeps locking!
on August 5, 2018
Posted by: SandraRN
I wish I had read the reviews before purchasing. The front wheel keeps locking and it is extremely aggravating, especially if you are in a crowded mall or store. I would absolutely love it otherwise, but because of the wheel locking I dread having to use it.
Response from gracobaby.comBy Graco, Consumer Services, August 14, 2018
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Amazing car seat terrible stroller
on August 7, 2018
Posted by: Marissa
Received this as a shower gift and have used it for the last month. It pulls to the right ALL the time. I capush the stroller without counter pulling to go straight. Thid happens no matter the air pressurr in the tires or surface. Its so disappointing after months of research and to have so many problems with it.
Response from gracobaby.comBy Graco, Consumer Services, August 14, 2018
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Light weight & Amazing!
on August 15, 2018
Posted by: jodie0827
We got this as a gift for for our first born and we loved it! So light weight, easy to fold up, and overall a great product for the price compared to other travel systems!
Written by a customer while visiting gracobaby.com
Posted by: SherrieRae258
Verified Purchase:Yes
Bought it awhile back for my grandchild and we’ve been using it for my great nephew! He loves it! We have an older model to and prefer the newer! Wish I could find the older model with the newer models phone/ cup holder on the handle! Older model doesn’t hold the iPhone pluses like the new does! My son has been practicing walking with the stroller with their little morkie puppy!
Written by a customer while visiting gracobaby.com
Customer Rating
1
Wheel gets stuck
on August 26, 2018
Posted by: Lucas mom
I was gifted this stroller and after only a month the wheel seems to get jammed up making it almost impossible to navigate. Highly disappointing with a product so expensive to be useless. Wish I had done more research prior to buying
Written by a customer while visiting gracobaby.com
Customer Rating
1
Front Wheel Issues / Heavy
on August 27, 2018
Posted by: Fun_Dad
Purchased this stroller earlier this year and within a couple of uses it has developed a "wobble" within the front wheel. The wheel wobble back and forth creating a terrible vibration in the entire stroller. This has prevented us from using it any further and NEVER to use it running as im pretty sure it would turn into an accident. The entire stroller starts to shake because of the front wheel.
Additionally, while using the toddler attachment (not the car seat) the stroller becomes incredibly heavy when folding up and trying to move it. So much so, that we need to disassemble the top piece as my wife cannot move it.
Written by a customer while visiting gracobaby.com