Customer reviews from gracobaby.com
Graco - Modes Jogger Click Connect Travel System - Tenley
Average customer rating
2.5
(217 Reviews)
Rating breakdown 217 reviews
5 Stars
38
4 Stars
17
3 Stars
26
2 Stars
62
1 Star
74
22%of customers recommend this product.
(
6 out of
27)
Customer Reviews for Graco - Modes Jogger Click Connect Travel System - Tenley
Customer Rating
1
Wheel gets stuck
on July 19, 2018
Posted by: Taylorlw
Got it for a baby shower gift.. wheel gets locked, it’s so terrible I get frustrated EVERYWHERE I take her. And I always have to jerk the stroller to get it right which ends up waking my baby up.
Response from gracobaby.comBy Graco, Consumer Services, July 23, 2018
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Extremely Disappointed
on July 19, 2018
Posted by: Littleledge
I bought this jogger several months ago as I was getting ready to start running again. Finally using it now to run with and I am extremely disappointed with it's ability to actually use as a jogger. When the wheel is in the locked position it constantly pulls to the right, so I can't actually have it locked. Such a shame because when I went to pick out a jogger Graco was the first brand I wanted to go with after many of other wonderful products.
Response from gracobaby.comBy Graco, Consumer Services, July 23, 2018
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Front wheel issues
on July 22, 2018
Posted by: Cindy123
Our front wheel is squeaking and the wheel bearings are out. Disappointed because it’s less than a year old and I haven’t used this much.
Response from gracobaby.comBy Graco, Consumer Services, July 26, 2018
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Posted by: Ftm2018
Verified Purchase:Yes
Love the different options and ease of use. Would have given 5 stars but the stroller is quite heavy.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Don't waste your money
on July 26, 2018
Posted by: KaylaW
I splurged with this purchase and wish so badly I hadn't. bigIt's big, bulky and so hard to open and close. The tray is scratched up so bad from it collapsing on itself and if you don't have the wheel in the exact right angle it will not close completely. Trying to steer it is another nightmare all in itself. There is no control and it refuses to go the direction you try to steer it in. If I had the money I would throw it in the trash and buy something else but I don't do I'm stuck with it.
Response from gracobaby.comBy Graco, Consumer Services, July 27, 2018
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Wheel locks
on July 29, 2018
Posted by: CaseyK
The stroller use to be amazing and easy to steer. However, recently the right wheel Kees locking, making pushing and steering extremely difficult.
Response from gracobaby.comBy Graco, Consumer Services, August 9, 2018
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Disappointed
on July 29, 2018
Posted by: iliana
I got this as a baby shower gift and I am extremely disappointed that my aunt wasted her money. The front wheel locks and becomes very difficult to maneuver.
Response from gracobaby.comBy Graco, Consumer Services, August 9, 2018
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
2
WHEELS
on July 30, 2018
Posted by: anita87
So i bought this thinking i would use it for running like other reviews but the wheels constantly gets stuck and now my front and one back tire keeps going flat. My husband ended buying a cheaper stroller when we go out so i still have mine in my car if i ever need it. Just disappointed that we spent over 300 bucks and have barely used it.
Response from gracobaby.comBy Graco, Consumer Services, August 9, 2018
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com