Customer reviews from kitchenaid.com
KitchenAid - 22.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Black Stainless Steel
Average customer rating
3.9
(778 Reviews)
Rating breakdown 778 reviews
5 Stars
327
4 Stars
216
3 Stars
107
2 Stars
53
1 Star
75
73%of customers recommend this product.
(
456 out of
621)
Customer Reviews for KitchenAid - 22.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Black Stainless Steel
Customer Rating
2
Bad Bind/ draw design
on September 30, 2024
Posted by: Bad Design Draw Design
from Havre de Grace Maryland
[This review was collected as part of a promotion.] I am so disappointed in my Kitchen Aid refrigerator, as the two lower binds on the refrigerator side of the unit are not designed to stay in place. When you pull the draws out the unit will not stay in place, as this is a bad design. I have been buying Kitchen Aid appliances for years, don't understand why they would try sell this product. I am replacing it with another refrigerator.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 1, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 601205.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Refrigerator
on September 30, 2024
Posted by: DW33
[This review was collected as part of a promotion.] Love my new refrigerator - there are a lot of shelves and drawers. There is even "wine" holders, that allow my wine to lay and keep the corks from drying out. I love that the Ice and Water in the door has lights. This refrigerator has everything I need and then some
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Features and. Dry practical. Great f
on October 1, 2024
Posted by: db71
[This review was collected as part of a promotion.] I bought about month ago and very satisfied. Very Functional.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great fixtures
on October 4, 2024
Posted by: Manny000000000000000
from Miami, FL
[This review was collected as part of a promotion.] Like all the fixtures. Working fine so far. I am glad I bought it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent choice for RV replacement
on October 6, 2024
Posted by: Traveling Texans
from The Brazos Valley of South Eastern Texas
[This review was collected as part of a promotion.] We needed to update our RV refrigerator from an inconsistent INSIGNIA refrigerator that worked part-time to a fully functional refrigerator for our full-time living needs. The KitchenAid 22.6 cu.ft. Counter-Depth Side-by-Side worked perfectly! It fit the space, anchored where applicable, was easy to install, and works great! The addition of in-door water and ice is a real bonus for us.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on October 12, 2024
Posted by: Luke7
[This review was collected as part of a promotion.] Replaces Kitchenaid refrigerator exactly like this one. it only worked for 9 months but company replaced it with few issues.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
New side by side
on October 13, 2024
Posted by: thrifyone
[This review was collected as part of a promotion.] This fridge replaced a similar one that was 14 years old. Ice maker went out and decided not to put anymore money in it. Happy with the fridge. Really like the upgraded lighting. I purchased additional shelf for freezer and fridge side.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
on October 18, 2024
Posted by: Unsatified
from San Diego, Ca
[This review was collected as part of a promotion.] The first unit was returned, door wouldn’t seal. Second unit the name badge is crooked, kitchen aid seems to have quality control issues.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com