Customer reviews from kitchenaid.com
KitchenAid - 22.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Black Stainless Steel
Average customer rating
3.9
(778 Reviews)
Rating breakdown 778 reviews
5 Stars
327
4 Stars
216
3 Stars
107
2 Stars
53
1 Star
75
73%of customers recommend this product.
(
456 out of
621)
Customer Reviews for KitchenAid - 22.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Black Stainless Steel
Customer Rating
4
Good except the water dispenser and ice maker isss
on June 24, 2024
Posted by: Susan-DAL
[This review was collected as part of a promotion.] I purchased the refrigerator approximately 2 months ago and am satisfied with it except the water dispenser and ice maker. The water has reduced to a dribble and the ice production is minimal. I have scheduled warranty work from the authorized supplier and they will look at it later this week.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Kitchenaid should be good.
on June 27, 2024
Posted by: ron78
from M'boro,TN
[This review was collected as part of a promotion.] so far so good,ask me 5 years from now.Side by side no drawers to worry about.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Vegetable Drawers Are Hard to Open and Close
on June 27, 2024
Posted by: Marsha&George
from Georgia
[This review was collected as part of a promotion.] I bought it a mont ago and it’s keeping everything cold and freezer actually does a good job keeping ice cream at the right consistency. The water filer is excellent! The one thing I’m disappointed in is the vegetable drawers are hard to open a close.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Many claims for freezer and ice maker. Not happy
on June 29, 2024
Posted by: Barbara34787
from Winter Garden FL
4 years old, broke 3 times. Under warranty, but now that it broke again, replacing with another brand. Sad
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, July 9, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 558502.
We look forward to speaking with you.
Marcos O
We look forward to speaking with you.
Marcos O
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Lots of rust already
on July 1, 2024
Posted by: Hanalei Fridge
from Hanalei, Hi
Stainless steel doors are rusting 2 years old. Also rust on dishwasher door.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Marcos O, Social Care, July 11, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 559367.
We look forward to speaking with you.
Marcos O
We look forward to speaking with you.
Marcos O
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Side by side Kitchenaid
on July 7, 2024
Posted by: Sue3262
[This review was collected as part of a promotion.] Great lighting. Needs one more door shelf since fridge isn't very deep. Need an egg box.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
sigh did not look at label. too old not enough ic
on July 16, 2024
Posted by: stilrz
[This review was collected as part of a promotion.] found out the manufactured date was 2019. How in the world can anyone sell something that old. I don't care if it was "dent and dinge" there is no way it Is/will be worth that much I paid. Oh makes too little ice. Needs a few more door shelves. And so far we have not had anyway to organize where we have enough space
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Very nice
on July 22, 2024
Posted by: Hari Reddy
[This review was collected as part of a promotion.] So far so good very nice refrigerator i would say best thing
Written by a customer while visiting kitchenaid.com