Customer reviews from geappliances.com
GE - Front Control Built-In Dishwasher with Stainless Steel Tub, 48 dBA - Black
Average customer rating
4
(577 Reviews)
Rating breakdown 577 reviews
5 Stars
275
4 Stars
152
3 Stars
59
2 Stars
31
1 Star
60
75%of customers recommend this product.
(
406 out of
540)
Customer Reviews for GE - Front Control Built-In Dishwasher with Stainless Steel Tub, 48 dBA - Black
Customer Rating
4
QUIET!
on October 14, 2020
Posted by: Anonymous
from CT
Our choice was limited by availability. We go by Consumer Reports, usually. However our appliance store didn't carry many options at the time. I miss the lack of a rinse option, and the bottom rack could be configured better to accommodate small bowls. But so far, the dishes are sparkling (Cascade platinum.) Machine is quiet. I'll be content if I'm still happy a year from now.
I would recommend this to a friend!
Features
3
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features - Super Quiet and Cleans Great
on November 9, 2020
Posted by: Anonymous
from Edison, NJ
Great features. The machine is super quiet. First test run with a full load yielded very clean dishes. I hope this unit last as long as the one that it replaced which was 25+ years. Buy GE for is reputation and quality.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
D O A would not work after installed!
on December 5, 2020
Posted by: Ien 31
from New Smrna fl.
Had to call technician who replaced operating panel
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Only worked twice
on January 14, 2021
Posted by: Ryan611
from Tampa FL
We have had this dishwasher for 1 month and it has worked only twice. Tech said it needs a new computer and ordered it and it’s in but then the appointment that is available is not for another week. So now we have had a new dishwasher for 1 month that we still can not use. Need to provide faster service. A unit should not need parts after two cycles and should have been replaced as it is obviously defective. If it was a car it would have been a lemon.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, January 25, 2021
Hello Ryan611 - We apologize for the issues you've had with your dishwasher and understand how this would be frustrating. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks for your feedback. Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not a good value fir your money
on January 25, 2022
Posted by: Coco Rose
from Shorewood IL
This dishwasher broke only after having it a year and 4 months. First it stopped drying the dishes (even though I picked heated dry) then it stopped draining the water. I thought GE products were great and didn’t need a warranty for year two. Very disappointed and won’t buy their products again.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Shayla@GEA, GE_appliances, February 1, 2022
Hi there - We are sorry to hear that your dishwasher is not drying or draining water properly. This is not what we expect from our product and can understand your disappointment. We apologize for the inconvenience this has caused you. With that said we would love to help you moving forward.
Your dishwasher is personalized with Dry Boost feature. You may learn more on page 8 of your owners manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000214-3.pdf&_ga=
Also, we suggest to check the rinse agent dispenser and fill as required. You may use such rinse agents such as Cascade® Platinum™ Power Dry™ Rinse Aid or Finish® Jet-Dry® Rinse Aid. The use of rinse aid can further enhance the dishwasher’s drying performance.
If your washer isn't draining properly, the drain may be clogged. If you have an air gap, we suggest to clean it. You can check out the Care and Cleaning section of your owner's manual for detailed instruction. If the dishwasher drains into a disposer, run disposer clear. Check to see if your kitchen sink is draining well. If not, you may need a plumber.
We offer helpful troubleshooting tips on page 22 of your manual. If the recommended tips do not help, we suggest to schedule service so a qualified service technician can accurately diagnose and fix this issue. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
We sure hope you find this information insightful. We hope to regain your trust in the future. If you have any questions or concerns, please reach out to us directly. We are always glad to help! -Shayla@GEA
Your dishwasher is personalized with Dry Boost feature. You may learn more on page 8 of your owners manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000214-3.pdf&_ga=
Also, we suggest to check the rinse agent dispenser and fill as required. You may use such rinse agents such as Cascade® Platinum™ Power Dry™ Rinse Aid or Finish® Jet-Dry® Rinse Aid. The use of rinse aid can further enhance the dishwasher’s drying performance.
If your washer isn't draining properly, the drain may be clogged. If you have an air gap, we suggest to clean it. You can check out the Care and Cleaning section of your owner's manual for detailed instruction. If the dishwasher drains into a disposer, run disposer clear. Check to see if your kitchen sink is draining well. If not, you may need a plumber.
We offer helpful troubleshooting tips on page 22 of your manual. If the recommended tips do not help, we suggest to schedule service so a qualified service technician can accurately diagnose and fix this issue. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
We sure hope you find this information insightful. We hope to regain your trust in the future. If you have any questions or concerns, please reach out to us directly. We are always glad to help! -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Control Board failed after 1.5 years
on September 12, 2022
Posted by: dishfail
from Hyattsville MD
The main Control Board failed in less than two years
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, September 22, 2022
Hey there,
We're truly sorry to hear that the control board has failed in less than two years. It's truly understandable how aggravating that is. This information will get passed along to our development team for future builds. If you haven't done so, please be sure to schedule service repairs.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you need any assistance. All the best. Mike@GEA
We're truly sorry to hear that the control board has failed in less than two years. It's truly understandable how aggravating that is. This information will get passed along to our development team for future builds. If you haven't done so, please be sure to schedule service repairs.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you need any assistance. All the best. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Didn't last long
on January 15, 2023
Posted by: JWo44
from CT
I bought this in October 2021 and now it's dead. Control panel won't work. It was nice while it worked. I was hoping it would last longer than 15 months. With the high cost of service labor nowadays, it won't be worth it to get it serviced.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
2
Response from geappliances.comBy GE Appliances, January 16, 2023
Hello - Thank you kindly for the feedback and review. We always appreciate being in the loop.
Apologies for the control panel not working, we know that is most troublesome and frustrating to deal with. Definitely not the kind of experience we want when using our dishwashers.
We are going to have an agent send you an email to gather some more information towards this. Thank you again for letting us know, your feedback is crucial to us.
Stay safe.
Jonathon@GEA
Apologies for the control panel not working, we know that is most troublesome and frustrating to deal with. Definitely not the kind of experience we want when using our dishwashers.
We are going to have an agent send you an email to gather some more information towards this. Thank you again for letting us know, your feedback is crucial to us.
Stay safe.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Surprised how flimsy it is.
on August 25, 2019
Posted by: BTfromGE
The 20 year old one I replaced was made of nice thick plastic. It worked flawlessly for the past 20 years. I decided to get a new one because the door was rusting out at the screw holes near the bottom. While I was installing the new one, I couldn't help but notice how many times the installation instructions warned about denting the door. I can understand that but it goes beyond the door. The frame is so flimsy, it can sustain damage very easily. The old one was extremely rugged by comparison. It seems like very few of the changes made in the design were done in the interest of the customer. The new one is very quiet, though. That is very well done. But for Pete's sake, don't take any more metal out. It's very depressing.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
3
Response from geappliances.comBy SHARON@GEA, GE_Appliances , August 30, 2019
Hello! Thanks for posting your dishwasher review. We appreciate the feedback and can use this information for improvement of future products. We'll be sure to share your comments with the product design team. Thank you for choosing GE Appliances.
Written by a customer while visiting geappliances.com