Customer reviews from geappliances.com
GE - Front Control Built-In Dishwasher with Stainless Steel Tub, 48 dBA - Black
Average customer rating
4
(577 Reviews)
Rating breakdown 577 reviews
5 Stars
275
4 Stars
152
3 Stars
59
2 Stars
31
1 Star
60
75%of customers recommend this product.
(
406 out of
540)
Customer Reviews for GE - Front Control Built-In Dishwasher with Stainless Steel Tub, 48 dBA - Black
Customer Rating
1
Disappointed
on November 22, 2020
Posted by: Anonymous
from Waretown, NJ
I have a small handful of issues with the unit.
1.The wheels are CONSTANTLY falling off the lower shelf. If not the wheels themselves, the entire carriage falls off.
2.The unit doesn't dry dishes. AT ALL. They come out soaking wet at the end of a full cycle each and every time
3.I'm one of those that "pre-cleans" the dishes prior to running the dishwasher, and they still don't always come out clean.
1.The wheels are CONSTANTLY falling off the lower shelf. If not the wheels themselves, the entire carriage falls off.
2.The unit doesn't dry dishes. AT ALL. They come out soaking wet at the end of a full cycle each and every time
3.I'm one of those that "pre-cleans" the dishes prior to running the dishwasher, and they still don't always come out clean.
Overall, for the cost of the unit and the previous reviews, I anticipated and expected a better experience.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, December 22, 2020
Hi Joe - Thanks for sharing your feedback and giving us a chance to help. We're so sorry for any inconvenience with your dishwasher. Here are a couple of links with troubleshooting tips that may help resolve the cleaning and drying issues:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If service is needed, your model carries a full one year warranty from the date of purchase for any manufacturing issues. Service appointments may be scheduled by calling GE Service at 1-800-432-2737 or online at: http://www.geappliances.com/ge/service-and-support/service.htm
We hope this is useful information. - Sharon@GEA
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If service is needed, your model carries a full one year warranty from the date of purchase for any manufacturing issues. Service appointments may be scheduled by calling GE Service at 1-800-432-2737 or online at: http://www.geappliances.com/ge/service-and-support/service.htm
We hope this is useful information. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Good value if it worked!!!! Dead on arrival- 3 wks
on January 27, 2020
Posted by: VernIv
from Yelm Washington
Think twice about service---especially in your area--
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
4
Response from geappliances.comBy SHARON@GEA , GE_Appliances , January 28, 2020
Hello Vernlv - We're very sorry to hear of your dishwasher experience and understand how frustrating this is. We'd like to provide you with some information that may help with the issue:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17396
If service is needed, your model comes with a full one year warranty that will cover any manufacturing issue. Service appointments may be scheduled through the service link provided in our site above or by calling 1-800-432-2737. We hope this helps. Thank you, again, for your feedback.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17396
If service is needed, your model comes with a full one year warranty that will cover any manufacturing issue. Service appointments may be scheduled through the service link provided in our site above or by calling 1-800-432-2737. We hope this helps. Thank you, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
great feature if it would just work.
on February 24, 2020
Posted by: Burroelf
from Conroe, TX
When the unit was installed, I thought it was operator error coz it would not finish a cycle or run for over 24 hours. I purchased a defective one. Quality control needs to improve a lot before boxing them up.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
It stinks. 3 washes and now controls stuck!!
on April 2, 2020
Posted by: Tom123123432166886434
from Pelham ny
After 3 washes the co trols are stuck. I can’t use it until fixed. Unfortunately due to the Coronavirus and being quarantined I can’t have a GE repairman come and fix yet. You would not expect to have to fix a brand new dishwasher!!!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Too many issues
on April 7, 2020
Posted by: CariB
from California
Unfortunately, this dishwasher has not been great for us. We have only had it seven months and have filed three claims on it. The control panel has been replaced twice and now it will not run any cycle. I am disappointed.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
3
Excellent size inside, electronics fail
on September 18, 2020
Posted by: Anonymous
from Miami, Fl
Excellent capacity; holds a lot of stuff, great for glasses. BUT in 5 months, twice the electronics seem to fail. I’ve gad to call twice the technician. It doesn’t have a drain command, so I’m stuck with still dirty water inside the unit. Stinky.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Too many unnecessary beeping noises
on January 14, 2021
Posted by: Gramma Kay
from Duluth,Minnesota
Beeping continues to be annoying even after cycles are completed.
Drying process continues to go on indefinitely with 9 tone beeping every ten minutes
Only way to get it to stop is to unplug it
Spent 2 hours on the phone with GE and no resolution
Awaiting service person to come and fix this
Drying process continues to go on indefinitely with 9 tone beeping every ten minutes
Only way to get it to stop is to unplug it
Spent 2 hours on the phone with GE and no resolution
Awaiting service person to come and fix this
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Olga@GEA, GE_Appliances, March 26, 2021
Hello Gramma Kay - We are sorry to hear of your dishwasher issue. We are glad you are taking advantage of your warranty. Please don’t hesitate to reach out to us if any questions or concerns come up. Thank you for your feedback. Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
IRRITATING!!! DO NOT BUY FRONT CONTROL MODEL!
on December 16, 2019
Posted by: Sarah Malusky
from Mundelein, IL
This model CONTINUOUSLY turns itself on with the SLIGHTEST touch of the body, meaning your hip, your butt, etc, which DOES come into contact with the controls as you brush up against it to get into your cabinetry. It will turn your dishwasher on randomly, or, turn it off mid cycle. THE MOST IRRITATING THING! I wish I could rip this machine out and put the model with the controls on the inside panel in, to stop this issue from happening, BUT I CAN'T AFFORD IT. WHAT A TERRIBLE MODEL! AVOID THIS MODEL AT ALL COSTS! IT WILL DRIVE YOU CRAZY, AS IT'S DONE TO ME IN JUST 2 MONTHS!!! I DO NOT RECOMMEND THIS PRODUCT!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com