Customer reviews from geappliances.com
GE - Front Control Built-In Dishwasher with Stainless Steel Tub, 48 dBA - Black
Average customer rating
4
(577 Reviews)
Rating breakdown 577 reviews
5 Stars
275
4 Stars
152
3 Stars
59
2 Stars
31
1 Star
60
75%of customers recommend this product.
(
406 out of
540)
Customer Reviews for GE - Front Control Built-In Dishwasher with Stainless Steel Tub, 48 dBA - Black
Customer Rating
3
First wash dirty dishes
on December 8, 2021
Posted by: pp54
from MO
I've only used the dishwasher one time. The first 3 saucers that I removed had food still on them. I'm only hoping that it gets better. My last GE went out after 3 years so I purchased another one because it was the soonest I could get delivery.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, December 15, 2021
Hi there,
Thanks for taking the time to write a review. We're sorry to hear that your old model malfunctioned and that your dishes in your first wash weren't cleaned well. We can understand how that'd be frustrating for sure.
If you've not done so already, take a look at the following article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
If those tips don't help, then service may be needed. Our team can be found here if you need them: https://www.geappliances.com/ge/service-and-support/service.htm
Hope this is helpful for you.
All the best,
Michael@GEA
Thanks for taking the time to write a review. We're sorry to hear that your old model malfunctioned and that your dishes in your first wash weren't cleaned well. We can understand how that'd be frustrating for sure.
If you've not done so already, take a look at the following article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
If those tips don't help, then service may be needed. Our team can be found here if you need them: https://www.geappliances.com/ge/service-and-support/service.htm
Hope this is helpful for you.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Buy it if you want it to break in 2 years.
on December 8, 2021
Posted by: crosan
from Delaware
It washed dishes. It broke within two years. No warranty anymore, couldn't even schedule service because it's out of warranty. Complete trash.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, December 16, 2021
Hi there,
Thanks for taking the time to reach out. We are so sorry to hear about what's happened with your dishwasher and that you've had difficulties getting help. Know that one of our agents will be reaching out via email soon to investigate further.
All the best,
Michael@GEA
Thanks for taking the time to reach out. We are so sorry to hear about what's happened with your dishwasher and that you've had difficulties getting help. Know that one of our agents will be reaching out via email soon to investigate further.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
maddening control panel, developed a leak at 19 mo
on December 19, 2021
Posted by: Dennis247
from Virginia
The front control panel is far too sensitive, merely brushing against the panel will change control settings. Has a slow leak from the bottom of the door, sealant from between the walls and the tub is dissolving.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, December 22, 2021
Hello there, thank you for reaching out to us. We're sorry you're finding your front controls to be too sensitive, that there's been a leak, and that the sealant is dissolving. We can imagine this being worrisome and we're happy to help.
For the best assistance, we recommend viewing the following troubleshooting article on leaks: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23644
If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
In addition, we'll be happy to share your honest feedback with our team for them to review. Thank you for taking the time to reach out.
Guy@GEA
For the best assistance, we recommend viewing the following troubleshooting article on leaks: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23644
If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
In addition, we'll be happy to share your honest feedback with our team for them to review. Thank you for taking the time to reach out.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Dishwasher
on December 27, 2021
Posted by: Big Dish
I had to use some pipe tape to stop the leak in the water connection. Once done it works well, The front door is sensitive to touch, and will turn on. A simple on off switch is needed. Other wise I like the filters that trap food.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Chris@GEA, GE_Appliances, January 26, 2022
We greatly value your feedback and appreciate you taking the time to reach out to us about your new dishwasher. We love to hear how much you have been enjoying it, despite the sensitivity of the control panel. Your comments have been passed along to our dishwasher design and development team for future improvement and consideration. You are welcome to contact us any time with questions you may have as we are always here to help! -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
The new dishwash is leaking water from underneat.
on December 28, 2021
Posted by: Kiri12
from Chantilly, VA
We got the new dishwasher very recently and the new dishwash is leaking water from underneath.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, January 4, 2022
Hi there, thank you for bringing this to our attention. We're so sorry to hear your new dishwasher is leaking from underneath. We can only imagine how concerning this has been for you, so we're pleased to see you were able to schedule service with one of our GEA certified technicians.
We want you to know we're confident they'll be able to get this taken care of for you and we're wishing you the best. Please let us know at any time if there's anything else we can do for you and thank you for choosing GE Appliances.
Guy@GEA
We want you to know we're confident they'll be able to get this taken care of for you and we're wishing you the best. Please let us know at any time if there's anything else we can do for you and thank you for choosing GE Appliances.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
So far, so good
on January 25, 2022
Posted by: Cautiously Optimistic 01
from South Carolina
No problems so far and works well, but our last one conked out with electronic panel issues no one could repair. So we are cautiously optimistic.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Shayla@GEA, GE_appliances, February 1, 2022
Hello - Thank you for your feedback. We are so glad to hear you are enjoying your new dishwasher! We are sorry that your last dishwasher had electronic issues. We are confident you will enjoy this long lasting dishwasher and its amazing features.
Thank you for being part of the GE Appliances family! If you have any questions or concerns, please reach out to us directly. We are always glad to assist. -Shayla@GEA
Thank you for being part of the GE Appliances family! If you have any questions or concerns, please reach out to us directly. We are always glad to assist. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great! Needs more written instructions. Still tryi
on January 25, 2022
Posted by: What would you like
from Manistee mi
Needs better written introductions. Cannot start with settings we would like.
I would recommend this to a friend!
Features
5
Performance
1
Quality
4
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, February 23, 2022
Hi there, we're pleased to know your new dishwasher is working out great for you, but we're definitely sorry the instructions aren't as helpful as they should be. We can imagine this being frustrating for you, so please know if you ever have any specific questions we're always available on social media to get you taken care of.
We're wishing you the best and we appreciate you taking the time to share this with us.
Guy@GEA
We're wishing you the best and we appreciate you taking the time to share this with us.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Broken Dishwasaher
on February 2, 2023
Posted by: Alfredcass
from NH
I bought my dishwasher almost three years ago, and stopped working 6 months ago the way it should. two weeks ago the dishwasher broke and leaked dirty dishwasher water all over my kitchen..
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Adrian@GEA, GE_Appliances, February 6, 2023
Hello there! We appreciate you for taking the time to provide feedback. We are so sorry to hear that your dishwasher is experiencing these issues. We know how frustrating this must be. We would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to speaking with you. - Adrian@GEA
Written by a customer while visiting geappliances.com