Customer reviews from cafeappliances.com
Caf - Modern Glass Top Control Built-In Dishwasher with Stainless Steel Tub, Ultra Dry, 3rd Rack, 45 dBa - Platinum Glass
Average customer rating
4.1
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
46
4 Stars
10
3 Stars
5
2 Stars
5
1 Star
8
75%of customers recommend this product.
(
51 out of
68)
Customer Reviews for Caf - Modern Glass Top Control Built-In Dishwasher with Stainless Steel Tub, Ultra Dry, 3rd Rack, 45 dBa - Platinum Glass
Customer Rating
3
Disappointed!
on July 10, 2021
Posted by: Pheasantgirl
from PA
The product is super quiet. The product does not heat to ultra dry dishes. The LED lights are missing parts of the digits. The door edges are scraped from the company's poor installer. The brackets have very sharp edges. Long wait time to receive a replacement.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Olga@Cafe, Cafe_Appliances, July 14, 2021
Hello - We are glad to hear that your dishwasher is super quiet. We are sorry to hear of the issues you are experiencing with your dishwasher. We are glad you took advantage of your warranty. We apologize for the long wait time to receive a replacement and we appreciate your patience. If you have additional concerns, please contact us directly on social media.
Olga@Cafe
Olga@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Platinum Glass
on July 10, 2021
Posted by: Akshun
from Chesterfield VA
No finger prints! My 16 year old said I bet you wished you had this along time ago huh?
Uhhh yea…not only that…she said why does our dishwasher look like something from the future? But it also works well other than the aesthetics.
Uhhh yea…not only that…she said why does our dishwasher look like something from the future? But it also works well other than the aesthetics.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great
on July 20, 2021
Posted by: Zamboni
from Indiana
I bought this a week ago and so far everything works and looks good !
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features
on August 4, 2021
Posted by: Maye
from California
Excellent product I like the model and I very happy how is working
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful
on August 6, 2021
Posted by: Sadem
from Wisconsin
Beautiful, quiet and clean! We love our new cafe dishwasher!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Spoiled by my previous Miele
on August 6, 2021
Posted by: JoeMeccaMM
from Raleigh, NC
We purchased this unit only to match the new GE cafe refrigerator. While the dishwasher is good, it just doesn't compare against Miele for many reasons including: assembly - it's junk. to give you an example, Miele's dishwasher is full inclosed on all sides, there is no insulation to be seen and it just slides in the opening with easy. There are also 4 screw holes to maintain level, GE does not remain level, in fact, we need to reset the dishwasher so the top is set back a bit more than the lower to prevent the top glass drawer from rolling out of position when fully loaded. Seriously? This is an American product and I expected so much more. I have displayed a picture of the Miele which I removed to show how a dishwasher at the price can be so much better.
Response from cafeappliances.comBy Kelsey@Cafe, Cafe, August 13, 2021
Hi there - thank you for this review. We are glad to hear that your dishwasher is working well and that it matches your new Café refrigerator! Though, we are sorry that you're facing issues leveling the unit and that you're not satisfied with the assembly and design of the dishwasher. This would be disappointing and we understand your discontentment.
It's true that the dishwasher must be level for proper dish rack operation, wash performance, and door operation. The dishwasher must be leveled left to right and front to back. Helpful step-by-step instructions on how to level the unit can be found on page 10 of the installation instructions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-4000216-2.pdf.
We appreciate your observations about the design of this model. We will be passing your comments along to our dishwasher design team for consideration with future models. Your insights are very valuable to us.
Let us know if you have any questions or concerns in the future - we are always happy to help! Be well, Kelsey@Café
It's true that the dishwasher must be level for proper dish rack operation, wash performance, and door operation. The dishwasher must be leveled left to right and front to back. Helpful step-by-step instructions on how to level the unit can be found on page 10 of the installation instructions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-4000216-2.pdf.
We appreciate your observations about the design of this model. We will be passing your comments along to our dishwasher design team for consideration with future models. Your insights are very valuable to us.
Let us know if you have any questions or concerns in the future - we are always happy to help! Be well, Kelsey@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Problem in month 2
on September 7, 2021
Posted by: Sara1234234
from Dallas TX
Do not like this product. Issue with water valve after only having it for 2 months. Used Warrenty to Replace it for free; however l, it was very inconvenient & had issues accessing due to recently installed hardwood floors
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, September 9, 2021
Hi there,
Thanks for your review. We're sorry to hear about the issues that you had with your dishwasher so early on. We're glad to hear that you were able to take advantage of your warranty to have things taken care of. Sorry to hear that there were issues with installing the new unit.
We hope that you're able to enjoy your dishwasher now! If you have questions or concerns about it, feel free to reach out any time.
Best wishes
Michael@Cafe
Thanks for your review. We're sorry to hear about the issues that you had with your dishwasher so early on. We're glad to hear that you were able to take advantage of your warranty to have things taken care of. Sorry to hear that there were issues with installing the new unit.
We hope that you're able to enjoy your dishwasher now! If you have questions or concerns about it, feel free to reach out any time.
Best wishes
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Great Product
on October 3, 2021
Posted by: joe smo
from Alviso, ca
Love the product !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Kelsey@Café, Café, October 5, 2021
Hi there - we're so glad that you love this beautiful dishwasher! One of our favorite features is the Wash Zone capability, which saves time and conserves energy. Let us know if you have any questions or concerns in the future; we are always happy to help out! Best, Kelsey@Café
Written by a customer while visiting cafeappliances.com