Customer reviews from cafeappliances.com
Caf - Modern Glass Top Control Built-In Dishwasher with Stainless Steel Tub, Ultra Dry, 3rd Rack, 45 dBa - Platinum Glass
Average customer rating
4.1
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
46
4 Stars
10
3 Stars
5
2 Stars
5
1 Star
8
75%of customers recommend this product.
(
51 out of
68)
Customer Reviews for Caf - Modern Glass Top Control Built-In Dishwasher with Stainless Steel Tub, Ultra Dry, 3rd Rack, 45 dBa - Platinum Glass
Customer Rating
1
DOA
on November 30, 2019
Posted by: Seahawk
from NC
Dishwasher arrived with quite a bit of water in it. I was told this was nothing to worry about. After installation, it started running, pulling water but then shut itself off. This is all it does. We are without a dishwasher on Thanksgiving and will have to wait a week until GE service repair is able to come out. Absolutely absurd after purchasing a new appliance.
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Don't waste your money
on September 7, 2021
Posted by: unhappycustomer1
Don't waste your money. We purchased the stainless dishwasher and the heating element no longer works. The dishes are not drying, everything is wet after the wash cycle.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, September 9, 2021
Hi there,
Thanks for your review. Sorry to hear that your heating element malfunctioned! We can understand how that would be frustrating and disappointing. In this case, we'd recommend reaching out to our service team to take advantage of your warranty. Our service team can be found here: https://www.cafeappliances.com/support/schedule-service
You can also take a look at the following link for some troubleshooting tips on a dishwasher that is not drying well: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
We do hope this helps and that this is taken care of for you soon.
All the best
Michael@Cafe
Thanks for your review. Sorry to hear that your heating element malfunctioned! We can understand how that would be frustrating and disappointing. In this case, we'd recommend reaching out to our service team to take advantage of your warranty. Our service team can be found here: https://www.cafeappliances.com/support/schedule-service
You can also take a look at the following link for some troubleshooting tips on a dishwasher that is not drying well: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
We do hope this helps and that this is taken care of for you soon.
All the best
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features and easy to keep clean
on September 16, 2020
Posted by: KathyL
from Redmond WA
I shopped for a long time to find the Cafe line! I am definitely sold on it. The appliances are covered in glass so easy to clean fingerprints! The machine is so quiet that you can barely hear it. Love the extra shelf for silverware on the top so that you can separate silverware and have it extra clean and no more bending over to the old side trays and having knives mixed with other silverware. Love it
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love the bottle jets
on October 7, 2020
Posted by: Mom2
from Brunswick, Ohio
Very happy with this purchase. No fingerprints on the glass, very quiet operation, dries better than other dishwashers I’ve owned.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Quiet
on October 10, 2020
Posted by: SDHunter5275
from Kalamazoo, MI
Great Features, easy to use and very quiet. Love the third level rack, adjustable second level rack and fold down tines.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Excellent Dishwasher
on April 18, 2021
Posted by: Tennis
from Phoenix
This GE dishwasher is perfect. The looks are perfect, the features are great, it is so so quiet . GE appliances are great
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Disappointing
on August 3, 2021
Posted by: Bob P
from Ocean city NJ
Dishwasher does no totally clean the dishes. Often have to re do some of the dishes. Does not dry the dishes I have to dry most of them when I remove them. Very disappointed in this item.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Mikayla@Cafe, Cafe_Appliances, August 5, 2021
Hi there - Thanks for taking the time to write a review. We hate to hear of your disappointment with your dishwasher and that it's not washing or drying your dishes properly. We apologize for any inconvenience this has caused and we're happy to help!
To improve the unit's wash and dry performance, make sure that the incoming water temperature is at least 120 degrees F. We recommend running the hot water at the kitchen faucet before starting a cycle. Additional tips and tricks can be found at the links below:
POOR WASH PERFORMANCE: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
DISHWASHER POOR DRYING: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
We hope that this helps. All the best! -Mikayla@Cafe
To improve the unit's wash and dry performance, make sure that the incoming water temperature is at least 120 degrees F. We recommend running the hot water at the kitchen faucet before starting a cycle. Additional tips and tricks can be found at the links below:
POOR WASH PERFORMANCE: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
DISHWASHER POOR DRYING: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
We hope that this helps. All the best! -Mikayla@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Do NOT Buy!
on August 31, 2021
Posted by: KateD
from Rochester, NY
I hate this dishwasher. And I’ve only had it for about 9 months. The wheels fall off the bottom rack easily and one is now lost. The dishes don’t always come out clean. And worst of all, half the time the stupid thing won’t even start!!! It just beeps an error alarm and doesn’t turn on. We’ve checked that nothing is jammed or blocked and that the seal on the door is good but it still keeps having the “error”. There is no way of knowing what the machine thinks is wrong. I will cancel the wash and try again. Sometimes it will magically start working even though I’ve changed NOTHING! Makes no sense! Sometimes it takes days before it will work. I’ve tried to get someone from GE to look at it. They’ve scheduled 4 times and all 4 times no one ever showed up or called at all. I have a friend who has a different model GE washer and she has the same problem. My advice is to avoid GE all together.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Mike@Cafe, Cafe , September 1, 2021
Hi there,
We're awfully sorry to know that your dishwasher is not working properly and that you have tried to schedule service four different times. We certainly understand how aggravating that must be. We'd like to be of help so an agent will be emailing you. We look forward to helping you! Mike@Cafe
We're awfully sorry to know that your dishwasher is not working properly and that you have tried to schedule service four different times. We certainly understand how aggravating that must be. We'd like to be of help so an agent will be emailing you. We look forward to helping you! Mike@Cafe
Written by a customer while visiting cafeappliances.com