The dishwasher stopped working on day 1. Have to call customer service for repair and parts replaced
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Sarah@Cafe, Cafe_Appliances, November 30, 2021
Hi there, and thanks for letting us know about your experience with your dishwasher. We truly regret to hear the dishwasher stopped working immediately; we know how frustrating any issue with the unit's functioning would be, and especially when it's brand new. This isn't the positive ownership experience we want to provide.
If it may be helpful, there is a troubleshooting section on page 22 of your manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000042-5.pdf . After reviewing our system, we do see you have been in contact to arrange for service. We are confident the technician who assists you will be able to properly diagnose and repair the issue. If you need to reach back out to our service department, they are available at 1-800-432-2737 or online at https://www.cafeappliances.com/support/schedule-service .
Our Dishwasher Design team will also be informed of your experience, for future review and development. We value your insight, as we want to make sure we know about any potential areas of concern with the model.
We hope this issue is fixed for you soon, so you can start enjoying your attractive new dishwasher. If you have any other concerns or questions, we are always happy to offer assistance. -Sarah@Cafe
I have only had it one month but have been very pleased with how clean and shiny my dishes come out of the dishwasher.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , October 26, 2021
Hello- We are so glad to hear you are pleased with your purchase and enjoying the features. We understand that you haven't had your dishwasher for very long, but are happy with it so far. We hope that you have many years of service from it and many clean dishes! If you have any questions in the future, please let us know. We are here to help! Joyce@Cafe
Our old Cafe Dishwasher broke and flooded our kitchen at 9 years and 10 months (ironically 2 months before our useless extended warranty expired). As one would rarely return to the same brand that caused extensive damage to our hardwood floors and basement below, I really wanted the appliances to match the rest of the kitchen, so here we go again. The features of this new Cafe are better, but it is louder than the old one. Maybe that is the price to pay for a decade of technology, but the dishes are certainly more clean.
This is a great dishwasher, quiet and cleans really well. We traded in a 8 month old dishwasher which did not clean very well, and made a lot of noise for this Cafe Appliance. So happy we did.
I would recommend this to a friend!
Response from cafeappliances.comBy Chris@CaféAppliances, Café Appliances, November 9, 2021
Hello, thank you so much for taking the time to leave us with your review and feedback. We're glad to hear that you have been overall pleased with your new dishwasher and how quietly it cleans. If you have any questions or concerns about its functionality, please feel free to reach out any time as we are always here to help. -Chris@Café