Customer reviews from geappliances.com
GE Profile - Top Control Built-In Dishwasher with Stainless Steel Tub, 42dBA - Black Stainless Steel
Average customer rating
4.3
(659 Reviews)
Rating breakdown 659 reviews
5 Stars
439
4 Stars
105
3 Stars
43
2 Stars
21
1 Star
51
81%of customers recommend this product.
(
480 out of
589)
Customer Reviews for GE Profile - Top Control Built-In Dishwasher with Stainless Steel Tub, 42dBA - Black Stainless Steel
Customer Rating
5
Super Quiet GE Dishwasher
on March 8, 2023
Posted by: Super Quiet Dishwasher
from Maui
Firstly - the dishwasher is super quiet! which I love. Secondly - it was easy to find and buy (in stock!) which is huge now-a-days. Dishes are super clean.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Adequate, but not great.
on June 19, 2023
Posted by: rcaccc
Operates quietly and cleans adequately. Racks do not hold dishes particularly well; dishes can crash against one another. We would prefer having the silverware holder in the door, rather than sitting in the rack area.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 20, 2023
Hello,
We are glad to hear that you are enjoying the performance of this dishwasher, although we are unhappy to hear that your dishes crash against each other.
If the dishes are loaded perfectly in the racks it ensures optimal wash performance. Please refer to the link below for some helpful tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19573
We love your suggestion of having a silverware holder on the door. We will be sure to let our product team know! We're always here if you have any questions.
-Charlie@GEA
We are glad to hear that you are enjoying the performance of this dishwasher, although we are unhappy to hear that your dishes crash against each other.
If the dishes are loaded perfectly in the racks it ensures optimal wash performance. Please refer to the link below for some helpful tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19573
We love your suggestion of having a silverware holder on the door. We will be sure to let our product team know! We're always here if you have any questions.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Failed after a few washes
on October 10, 2023
Posted by: buildersupplied
Dishwasher was supplied by the builder of my new home. I ran it a few times and it performed well. But it then stopped working, requiring a service call and a new part. I had to wait for the new part to be delivered and a second service appointment for the part to be installed.
No, I would not recommend this to a friend.
Response from geappliances.comBy Adrian@GEAppliances, October 11, 2023
Hello! Thank you for taking the time to leave us a review. We are extremely sorry to hear that your dishwasher is no longer operational. This is in no way the consumer experience that we strive for. We apologize for the delay of arrival for the necessary part. It is however normal operation to have to schedule another service appointment when the part is back in stock, so the service person can replace the part.
We appreciate your feedback, and we hope you are able to enjoy your dishwasher for many years to come! - Adrian@GEAppliances
We appreciate your feedback, and we hope you are able to enjoy your dishwasher for many years to come! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
So quiet
on October 20, 2023
Posted by: Shhhhh can you hear it
from Arizona
Super quiet! Fits a ton of dishes and drink wear. Only wish is that it came with a 3rd rack for silverware but other than that it's great!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Complete Garbage!!
on January 16, 2023
Posted by: GregC81
from New Jersey
This is the worst dishwasher I’ve ever had. Only 18 months old and the tub basin leaks from the bottom, the electric control panel constantly malfunctions, and the chrome trim is cracked and falling off. I’ll never buy GE ever again
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Shayla@GEA, GE_appliances, January 18, 2023
Oh no! We're sorry that you are experiencing these issues with your dishwasher after just 18 months. This is certainly not the ownership experience we'd want you to have, and we understand how disappointing that would be. We'd love to help in any way that we can.
Regarding the dishwasher leak, please refer to the following troubleshooting guide here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23644&_ga.
Control panel - We recommend resetting the unit by resetting the fuse or circuit breaker in your home that provides power to the dishwasher. Wait three minutes before turning back on.
If the above suggestions do not resolve the issue, service will be needed. You an schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm so a certified GE Appliances technician can diagnose and repair your unit in no time.
We strive to provide the best possible quality and will share your review with our quality team for any necessary improvements. Please contact us if you have any questions or concerns; we'd be glad to help! We wish you the very best. -Shayla@GEA
Regarding the dishwasher leak, please refer to the following troubleshooting guide here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23644&_ga.
Control panel - We recommend resetting the unit by resetting the fuse or circuit breaker in your home that provides power to the dishwasher. Wait three minutes before turning back on.
If the above suggestions do not resolve the issue, service will be needed. You an schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm so a certified GE Appliances technician can diagnose and repair your unit in no time.
We strive to provide the best possible quality and will share your review with our quality team for any necessary improvements. Please contact us if you have any questions or concerns; we'd be glad to help! We wish you the very best. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Worked for only three months
on October 20, 2022
Posted by: KMauldin
from Las Vegas, Nevada
We moved into our new house mid July 2022, and by mid October the dishwasher was already not working properly.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kacie@GEA, GE_Appliances, October 21, 2022
Hello,
We're very sorry that your dishwasher has stopped working properly so soon. We do understand this is frustrating and we share your disappointment in the longevity of this model. We do want to apologize for any inconvenience you've experienced because of this.
We were able to see that you have a service call scheduled soon and we want to thank you for taking advantage of your warranty. We're confident that our servicemen will be able to resolve this issue. Please contact us again if you have additional questions. Best wishes.
Kacie@GEA
We're very sorry that your dishwasher has stopped working properly so soon. We do understand this is frustrating and we share your disappointment in the longevity of this model. We do want to apologize for any inconvenience you've experienced because of this.
We were able to see that you have a service call scheduled soon and we want to thank you for taking advantage of your warranty. We're confident that our servicemen will be able to resolve this issue. Please contact us again if you have additional questions. Best wishes.
Kacie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Ok
on July 23, 2020
Posted by: Suno
from Colfax NC
It’s ok it’s not that bad. But I had brand new dishwasher and never turn on. Because he said motor is bad.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
4
Time will tell but four out of five stars for now
on October 30, 2020
Posted by: Anonymous
from Bethel, Ohio
Initial run: a check for leaks. Result: successful. Comment: The machine operates as silently as the Chinese virus.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com