Customer reviews from geappliances.com
GE Profile - Top Control Built-In Dishwasher with Stainless Steel Tub, 42dBA - Black Stainless Steel
Average customer rating
4.3
(659 Reviews)
Rating breakdown 659 reviews
5 Stars
439
4 Stars
105
3 Stars
43
2 Stars
21
1 Star
51
81%of customers recommend this product.
(
480 out of
589)
Customer Reviews for GE Profile - Top Control Built-In Dishwasher with Stainless Steel Tub, 42dBA - Black Stainless Steel
Customer Rating
4
GE Dishwasher Profile
on April 11, 2021
Posted by: Maggie lite
from New Jersey
GE Profile Dishwasher. We like it so far. Delivered 3 weeks ago. This version has 2 trays. The top tray can be adjusted to have it lowered to higher to fit tall items on top or lower lever baskets. The utensil tray or basket has wash jets under the basket which insures to thoroughly get the utensils spotless. This model has top try ta bottle jets for the tall water bottles and tall coffee travel style mugs. This option does have the on off button to use on the control panel. So if you are not using the jets with tall bottles, it can be turned off and on. The control panel has delayed was cycles up to 4 or 8 hours. The machine is very quiet. I have the stainless finger print proof panel and it really does prevent prints to be shown. I have used the machine stuffed to the brim with pots and glasses and they all come out great. No stains no residue left behind and the control pain has heat dry options to be turned on or off.
I am happy with my selection of the profile dishwasher from GE. I only hope it lasts the 12 years my prior GE did.
I do not have anything negative
I am happy with my selection of the profile dishwasher from GE. I only hope it lasts the 12 years my prior GE did.
I do not have anything negative
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Guy@GEA, GE Appliances, April 14, 2021
Hi there, thanks for taking the time to leave such a detailed review! We're glad to have you in our GE Appliances family and happy to see you're loving your new dishwasher.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Big disappointment.
on May 5, 2021
Posted by: Unhappy in Kansas
from Baldwin City, Kansas
Nice looking appliance, unfortunately right out of the box it wouldn't work. Flipped the breaker to supply power and the appliance beeped and all of the cycle lights began flashing. The machine locked up and would not function. Now I have to stay at home another day to have the thing replaced. Very disappointing.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Eliza@GEA, GE Appliances, May 13, 2021
Hi there, we truly appreciate you choosing this dishwasher for your home and are terribly sorry to hear of the problems you had after installation. This certainly isn't something we would expect, and we sincerely apologize that you're now having to wait for a replacement, as we understand this would be a very disappointing experience for you. However, we are very thankful that you are giving this model another try and we are confident that you will be impressed with the sleek appearance, powerful wash performance, and many advanced features that your new unit will provide. Thank you for placing your trust in us to resolve this and being a part of the GE Appliances family. We look forward to the opportunity to support and serve you in the years to come. All the best! -Eliza@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent performance user friendly
on November 18, 2021
Posted by: Rajendranagar
from Saint Helen’s oregon
Very good product and efficient and easy to use..very good design
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet dishwasher
on December 16, 2021
Posted by: Kchubb1
from Denver, NC
This dishwasher is very quiet. We also love that it lets you know what cycle it is on so you don’t accidentally open before it is done. Dishes are very clean and dry without water residue
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
WiFi doesn't work
on January 5, 2023
Posted by: jeff1132
from Parkland, FL
I have this model and it says Built-in Wifi but I can't get it to turn on with the SmartHQ app. Everything I can see says I don't need the optional U+ CONNECT MODULE (PBX23W00Y0) but I'm stuck.
Response from geappliances.comBy Krystal@GEA, GE_appliances, January 14, 2023
Hi there,
Thank you for taking the time to write a review of your dishwasher. We are sorry to hear that you are having issues with the WiFi not working, we know that can be a headache. Great news is that we have a team that is dedicated to issues just like this, please contact them at 800.220.6899 for assistance. We look forward to assisting you. If we can help with anything else please let us know. Take care. -Krystal@GEA
Thank you for taking the time to write a review of your dishwasher. We are sorry to hear that you are having issues with the WiFi not working, we know that can be a headache. Great news is that we have a team that is dedicated to issues just like this, please contact them at 800.220.6899 for assistance. We look forward to assisting you. If we can help with anything else please let us know. Take care. -Krystal@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
5 months old and already in need of repair
on April 14, 2023
Posted by: VJWest
Dishwasher decided to stop working about five months after it was installed. For a high end product, you’d think the first issue would appear right before or even right after the one year warranty expiration - not within the first five months. Now because the appointment was double booked by THEM, I have to wait. Not taking another day off work just to find out the afternoon before they have to reschedule. Now waiting til end of April when I can take another day. Think twice about this product as my other Profile (a microwave) lasted just shy of three years. Never replaced it with another Profile. Bought another brand and was really satisfied.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, April 17, 2023
Hello! We appreciate you for taking the time to provide feedback. We are so sorry to hear that your new dishwasher experiencing issues. We know how frustrating this must be. We would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
NOT recommended
on October 1, 2023
Posted by: Disappointed AgainAgain
Trim piece on front came loose within about a year. After 1.5 years the machine stopped working completely.
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, October 3, 2023
Good afternoon,
Thank you for taking the time to leave a review on your GE Profile Series built-in dishwasher. We are truly sorry to hear that the trim piece on the front came loose, and the dishwasher has now stopped working completely. This is certainly not normal operation, nor the quality that we expect. We recommend scheduling a service appointment with our factory service team so we can get this resolved for you. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Profile Series built-in dishwasher. We are truly sorry to hear that the trim piece on the front came loose, and the dishwasher has now stopped working completely. This is certainly not normal operation, nor the quality that we expect. We recommend scheduling a service appointment with our factory service team so we can get this resolved for you. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Installed 10/26 Stopped Working 10/28
on October 30, 2023
Posted by: Manny23236
Was installed on 10/26 - ran exactly 2 loads and now getting error messages
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin, GE_Appliances, October 31, 2023
Hello,
Thank you for taking the time to provide a review on your GE Profile Series built-in dishwasher. We are truly sorry to hear that the dishwasher is giving error codes after only 2 wash cycles. This is certainly not normal operation, nor the quality that we expect. We recommend resetting the appliance by either unplugging it for 2-3 minutes, or by resetting the circuit breaker. If this does not resolve the issue, service is needed. This appliance has a 1-year manufacturers warranty, and we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to provide a review on your GE Profile Series built-in dishwasher. We are truly sorry to hear that the dishwasher is giving error codes after only 2 wash cycles. This is certainly not normal operation, nor the quality that we expect. We recommend resetting the appliance by either unplugging it for 2-3 minutes, or by resetting the circuit breaker. If this does not resolve the issue, service is needed. This appliance has a 1-year manufacturers warranty, and we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com