Customer reviews from geappliances.com
GE Profile - Top Control Built-In Dishwasher with Stainless Steel Tub, 42dBA - Black Stainless Steel
Average customer rating
4.3
(659 Reviews)
Rating breakdown 659 reviews
5 Stars
439
4 Stars
105
3 Stars
43
2 Stars
21
1 Star
51
81%of customers recommend this product.
(
480 out of
589)
Customer Reviews for GE Profile - Top Control Built-In Dishwasher with Stainless Steel Tub, 42dBA - Black Stainless Steel
Customer Rating
3
some good features, some missing
on March 9, 2023
Posted by: scott bnv
from carson city nevada
i like the washer overall. quiet, cleans well. but being a family the does NOT need to run a full cycle everyday, i sorely miss NOT having a rinse cycle.
No, I would not recommend this to a friend.
Features
1
Performance
5
Quality
4
Value
5
Response from geappliances.comBy Matthew@GEA, GE_Appliances, March 13, 2023
Hello there! Thank you so much for sharing your honest thoughts with us. We hope that you and your family are doing well. While we’re glad to hear that you are enjoying your new dishwasher, we’re so sorry to hear about the aspects of this unit that didn’t meet your expectations.
Please know that the 1-hour wash cycle will quickly wash lightly soiled dishes. For more information on this cycle, we highly recommend checking out page 7 of this dishwasher’s Use and Care Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000270.pdf&_ga=2.155007736.1192479054.1678722079-220349868.1668719408.
Thank you for being the best part of GE Appliances; we hope that you have a wonderful rest of your day. All the best – Matthew@GEA
Please know that the 1-hour wash cycle will quickly wash lightly soiled dishes. For more information on this cycle, we highly recommend checking out page 7 of this dishwasher’s Use and Care Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000270.pdf&_ga=2.155007736.1192479054.1678722079-220349868.1668719408.
Thank you for being the best part of GE Appliances; we hope that you have a wonderful rest of your day. All the best – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor door latch
on March 10, 2023
Posted by: KimberH
from AZ
Most of the time the latch doesn’t work. Very frustrating
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sydney@GEA, GE_Appliances, March 10, 2023
Oh no! We're so sorry to hear that the latch on your new dishwasher door has not been working properly. We know how much of an inconvenience that is, and we completely understand your frustration. This is definitely not the experience that we want for you.
Please see troubleshooting at the links below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17527
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17529
If troubleshooting does not resolve the issue, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps and you can get back to enjoying your new dishwasher as soon as possible. Your feedback is extremely important to us, and we are always here to assist. Please let us know if you have any additional concerns or questions - Sydney@GEA
Please see troubleshooting at the links below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17527
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17529
If troubleshooting does not resolve the issue, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps and you can get back to enjoying your new dishwasher as soon as possible. Your feedback is extremely important to us, and we are always here to assist. Please let us know if you have any additional concerns or questions - Sydney@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Didn’t reach expectations
on March 10, 2023
Posted by: Nandu123
from Phoenix, AZ
Earlier I had another brand dishwasher. Compared to that, the performance is poor. The dishes don’t get cleaned completely. Feels like some areas the water doesn’t reach.
I use autosense feature. I tried with bottle jets and increasing water temperature too.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy GE Appliances, March 14, 2023
Hello - It's nice to hear from you! Thank you for sharing your review and experience so far.
We are really sorry to hear that this model has let you down and hasn't been a great fit. That can definitely be disappointing to deal with. This feedback is extremely helpful for us. We can definitely take note and make sure we make improvements where needed.
Just to help with some of the performance, we recommend trying out different kinds of detergents and rinse agents if possible. The other thing to always check is if the fine filter is clogged. We hope this tips helps some.
Stay safe.
Jonathon@GEA
We are really sorry to hear that this model has let you down and hasn't been a great fit. That can definitely be disappointing to deal with. This feedback is extremely helpful for us. We can definitely take note and make sure we make improvements where needed.
Just to help with some of the performance, we recommend trying out different kinds of detergents and rinse agents if possible. The other thing to always check is if the fine filter is clogged. We hope this tips helps some.
Stay safe.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet!
on March 11, 2023
Posted by: Parker_Houston_TX
from Houston
Extremely Quiet! Love the app notifications to let me the know the cycle is in progress and when the cycle has been completed.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Dishwasher
on March 23, 2023
Posted by: Cprofiledish
from South Carolina
Lots of cycle options and plenty of room for plates pots and pans.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features and so quiet
on March 23, 2023
Posted by: Quinn1952
from St. Louis MO
Love the dishwasher and so far works great. Amazingly quiet!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Product - Very Quiet
on March 30, 2023
Posted by: Rafa el
from McAllen, Tx
My wife is the one that uses it, but I like that it is super quiet. You barely hear a whisper when running.
The builder installed it for us and charged us a lot for the whole GE Kitchen Series. I personally am too cheap to have bought this on my own to install.
The builder installed it for us and charged us a lot for the whole GE Kitchen Series. I personally am too cheap to have bought this on my own to install.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Quietest dishwasher ever!
on April 11, 2023
Posted by: Kathyr72
from Bradenton, FL
Our new GE dishwasher is not only super quiet, but it gets the dishes much cleaner than our previous one. Glassware sparkles!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com