Customer reviews from geappliances.com
GE Profile - Top Control Built-In Dishwasher with Stainless Steel Tub, 42dBA - Black Stainless Steel
Average customer rating
4.3
(659 Reviews)
Rating breakdown 659 reviews
5 Stars
439
4 Stars
105
3 Stars
43
2 Stars
21
1 Star
51
81%of customers recommend this product.
(
480 out of
589)
Customer Reviews for GE Profile - Top Control Built-In Dishwasher with Stainless Steel Tub, 42dBA - Black Stainless Steel
Customer Rating
1
Junk
on March 3, 2022
Posted by: Crusty utensils
from Warminster PA
This model touts the jets that blast away food on utensils, all I can say is it baked on food it didn’t wash off.
No, I would not recommend this to a friend.
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, March 8, 2022
Hi there,
Thanks for writing a review. We hate to hear that your unit isn't cleaning very well. If this is the case, we recommend the tips laid out in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452&_ga=2.125458382.513744460.1646658603-881651045.1645654537
If those tips don't help and your dishes still aren't being cleaned properly, service may be needed. Should you need to reach out to our service team, they can be found here: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this is helpful for you!
All the best,
Michael@GEA
Thanks for writing a review. We hate to hear that your unit isn't cleaning very well. If this is the case, we recommend the tips laid out in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452&_ga=2.125458382.513744460.1646658603-881651045.1645654537
If those tips don't help and your dishes still aren't being cleaned properly, service may be needed. Should you need to reach out to our service team, they can be found here: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this is helpful for you!
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Very quiet
on March 5, 2022
Posted by: Chad43
We are so happy with this dishwasher and would buy again!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Cheap Made
on March 7, 2022
Posted by: Kevarro
from McBain, MI
Had a few dishwasher in my time. Have to say this GE is the cheapest made one I have owned.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, March 10, 2022
Hi there,
Thanks for the review. Sorry to hear that you're not totally pleased with the quality of your dishwasher! Know that we pride ourselves on making high quality appliances with high quality parts. If you've ever got questions or concerns about your appliances know that you're free to reach out any time.
All the best,
Michael@GEA
Thanks for the review. Sorry to hear that you're not totally pleased with the quality of your dishwasher! Know that we pride ourselves on making high quality appliances with high quality parts. If you've ever got questions or concerns about your appliances know that you're free to reach out any time.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Broken trim- Poor design
on March 8, 2022
Posted by: JParnham
from Georgetown, Tx
This is our second GE profile dishwasher. Unfortunately, the trim is broken again! We just installed this one today. Poor design. Please send someone out to repair.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
4
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, March 11, 2022
Hi there,
Thanks for taking the time to leave a review. So sorry to hear about this trim coming off of your dishwasher, especially since this is your second model. We do see that you spoke to someone in our Parts department and were directed to call our Consumer Relations team. We hope you're able to do so soon so that this can be taken care of properly for you.
Hope this is taken care of for you soon.
All the best,
Michael@GEA
Thanks for taking the time to leave a review. So sorry to hear about this trim coming off of your dishwasher, especially since this is your second model. We do see that you spoke to someone in our Parts department and were directed to call our Consumer Relations team. We hope you're able to do so soon so that this can be taken care of properly for you.
Hope this is taken care of for you soon.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Buyer Beware
on March 9, 2022
Posted by: Spencer271
from Virginia
BUYER BEWARE...We recently remodeled our kitchen and purchased four GE appliances. The dishwasher (Model PDT775SYN3FS) is very quiet but has never worked properly. We rinse the dishes before they go in. At the end of the cycle, the dishes are not clean, the dishes are not dry, there is water in the bottom, most of detergent pods do not dissolve and if when we use a liquid dishwasher detergent, most of detergent can be found in the bottom of the dishwasher at the end of the cycle. This dishwasher does not do what it was purchased to do.
A GE technician came out three times since November. Nothing was determined to be wrong with the dishwasher. It was initially determined that the water was not hot enough going into the dishwasher. At our expense, we had a circulating pump installed to keep hot water circulating in the hot water line, so it has less opportunity to cool off due to distance from the hot water heater. We still have the same problem. We run the hot water before starting the dishwasher and the water coming out of the faucet is 120+ degrees. However, the water going into the dishwasher (2 foot away) is much less. The technician did not understand why the water going in is not hotter. The dishwasher does have a heating element, but it is not exposed. Even though there are Temp Boost features on the dishwasher, they do not seem to help with the problem we are having.
Your salesperson said the dishwasher should work in my application. The technical guy thinks I need a dishwasher with an exposed heating element in my application. The warranty people say it is not a warranty problem since there is nothing found defective in the dishwasher. What I know is I paid good money for a new dishwasher and still have dirty dishes. We have been patient in working with GE to resolve the issue, but months later, the issue remains.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, March 22, 2022
Hello. We appreciate you reaching out about this situation, though we truly hate to hear you’ve had issues with the dishwasher not getting your dishes clean, not dissolving detergent, etc. We know this must be frustrating to deal with, and it’s certainly not the quality ownership experience we want for you.
The temperature of the water used is indeed essential for making sure the dishwasher performs well, and we regret the inconvenience you’ve had with trying to keep your water hot enough. After reviewing our system, we do see you have been in contact with our specialists and have a case assigned to you. We have updated that case with the information you left in this review, to ensure the specialists have all the information needed to assist. They will be reviewing this as soon as possible.
We hope this matter is resolved for you soon, so you can enjoy your dishwasher without any further trouble. We truly appreciate you as a loyal GE consumer, and are always available to assist if you have any other concerns or questions. -Sarah@GEA
The temperature of the water used is indeed essential for making sure the dishwasher performs well, and we regret the inconvenience you’ve had with trying to keep your water hot enough. After reviewing our system, we do see you have been in contact with our specialists and have a case assigned to you. We have updated that case with the information you left in this review, to ensure the specialists have all the information needed to assist. They will be reviewing this as soon as possible.
We hope this matter is resolved for you soon, so you can enjoy your dishwasher without any further trouble. We truly appreciate you as a loyal GE consumer, and are always available to assist if you have any other concerns or questions. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Better features
on March 15, 2022
Posted by: Flossy24
from Chester SC
Washes clean and dries completely. Very quiet. Performs much better than my previous dishwasher, which was not a GE.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Superb Cleaning
on March 16, 2022
Posted by: Jaggu
from Valencia CA
Never expected such a cleaning from any dishwasher it really blown away my mind.
The various options provided for washing is very impressive and pretty helpful
The various options provided for washing is very impressive and pretty helpful
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Seems nice but…
on March 19, 2022
Posted by: Mleysens
from Durango, CO
Seems like a nice unit, but the latch refuses to catch and can’t get the unit to start. Keeps indicating the door is open. We are now 8 weeks without a functioning dishwasher and no one to repair it under warrenty. Too bad a minor design flaw can make it unusable.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, March 23, 2022
Hi there, we're pleased to know you're enjoying the features your dishwasher has to offer but sorry your latch isn't catching. We can only imagine how stressful this has been on you and we're happy to help.
If you haven't already, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
If you experience any issues with this, you can always message us on social media at any time for additional assistance.
Guy@GEA
If you haven't already, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
If you experience any issues with this, you can always message us on social media at any time for additional assistance.
Guy@GEA
Written by a customer while visiting geappliances.com