Customer reviews from geappliances.com
GE Profile - Top Control Built-In Dishwasher with Stainless Steel Tub, 42dBA - Black Stainless Steel
Average customer rating
4.3
(659 Reviews)
Rating breakdown 659 reviews
5 Stars
439
4 Stars
105
3 Stars
43
2 Stars
21
1 Star
51
81%of customers recommend this product.
(
480 out of
589)
Customer Reviews for GE Profile - Top Control Built-In Dishwasher with Stainless Steel Tub, 42dBA - Black Stainless Steel
Customer Rating
5
Excellent Dishwasher
on December 31, 2021
Posted by: Whipe
from Fort Mill, SC
Definitely want to have stainless steel interior. Ability to set multiple wash types including wine glasses and reusable bottles, delay wash. Super quiet, I had to open door first time to check if water was being used.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Digital panel stopped working within the first mon
on January 1, 2022
Posted by: Kbrooke
from Kansas
Dishwasher stopped working within the first month. I’m waiting for it to get repaired. Terrible quality of appliances anymore. So sad
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, January 6, 2022
Hello there, we couldn't be more sorry to see that the digital panel on your dishwasher quit working within the first month. We can only imagine how frustrating this would be to deal with, so we're pleased to know you've scheduled service with one of our technicians. We want you to know we're confident they'll be able to get this taken care of for you and we're wishing you the best. Thank you for reaching out.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Stinky
on January 14, 2022
Posted by: Ash926
from Ohio
This dishwasher has been awful from day 1. It doesn’t dry the dishes and smells if you leave the door close for more than a day, even with clean dishes.
Smelly would never purchase again.
Smelly would never purchase again.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 17, 2022
Hi there, Thanks for your review! We're terribly sorry for any inconvenience you've experienced with your dishwasher. Here are some terrific tips that may help with the drying concern: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Also, here is some helpful information for eliminating dishwasher odors: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16270
Hope this helps! - Sharon@GEA
Also, here is some helpful information for eliminating dishwasher odors: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16270
Hope this helps! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful piece of machinery!
on January 17, 2022
Posted by: vsshuckman
from Louisville, KY
This is our 1st new dishwasher in 20 years. Easy to load and operate, so quiet you hardly know it's running. Dishes, Pots & Pans, and silverware come out sparkling clean. Everything we have come to love from G.E>
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Total disappointment
on January 23, 2022
Posted by: sikpup3
from Roscoe, IL
After waiting 6 months for my new dishwasher it’s been one disappointment after another.
First it was missing a mounting bracket, so I could not fully finish installing it. Wait a week for a replacement to show up, problem solved.
Then after doing a “wet test” to make sure there were no leaks I noticed that the coating on the racks was cracked and rust was coming out from under the coating. Now I’m waiting on replacement racks for a brand new dishwasher.
And the icing on the cake was when I noticed the inside of the door had dents and creases either from mishandling during construction or damage in shipping. So now I have my second service scheduled for a brand new dishwasher that isn’t even a month old. I can only imagine what other problems will show up after 6 months or a year.
The 6” of sound insulation that is supposed to be installed behind the toe kick is an absolute nightmare to work with. It’s a lot of fun trying to compress all the insulation and put on the toe kick with a 1/2” screw. After wrestling with it for over an hour and some choice words- I admitted defeat and opted not to use the insulation. It’s super quiet anyways.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
1
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 27, 2022
Hi, We want to deeply apologize for the ordeal you've been through with your brand new dishwasher and can imagine how frustrated you must be! Obviously this isn't something we would expect and truly hope it's taken care of soon. We're glad you have taken advantage of the warranty. If you have any questions or concerns, please don't hesitate to reach out to us directly via social media.
We're glad to have you in our GE Appliances family! - Sharon@GEA
We're glad to have you in our GE Appliances family! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great QUIET and Wifi Compatible!
on January 27, 2022
Posted by: TevhyMom
from Cincinnati
With all the activities today it's nice to come home into my chef kitchen and be able to clean dishes in this dishwasher! What really matters most is that there's an app that integrates and I can get notifications on the status of the dishwasher as well. It's super quiet too!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Ok while it works
on February 7, 2022
Posted by: AlexS529
from Knoxville, TN
Bought it in August. Appearance good. Works very quietly. Can't say that it cleans significantly better than my old 20 years old. Buttons interface should be better to respond to the touching. It is not bad while it works, but It started to give me an error message "LD" after 4 month of using. Followed all the tips trying to reset it and clear the error, went to the service mode to check each operation. It's the drainage failure. Filter and drainage hose are all fine. Looks like either controller board or sensor failure which not start the drain pump. Reset didn't work even after 24 ours of disconnecting from electricity. Setup the service appointment. No one showed up and no one called from the company to reschedule or explain why didn't come over. While was trying to reschedule, turned on electricity again and it started working. Now month later it stopped again and give me the same code. Looks like I made a wrong decision to by GE product. Don't expect anything good from it in the future. Afraid that it will be nothing
but trouble during the 1 year warranty period and after. Will not recommend
but trouble during the 1 year warranty period and after. Will not recommend
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 8, 2022
Hi, We want to apologize for the ordeal you've been through with your brand new dishwasher. We can imagine your frustration! Obviously this is not something we would expect and encourage you to take advantage of the warranty. You can reschedule another appointment by calling GE Service at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
If any questions or concerns come up, please let us know. We're always here for you! Wishing you the best. - Sharon@GEA
If any questions or concerns come up, please let us know. We're always here for you! Wishing you the best. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Avoid this dishwasher
on February 22, 2022
Posted by: Ryan198378473
from Indianapolis, IN
If you're thinking about purchasing this dishwasher, do yourself a favor and stop now.
We've had this dishwasher for 11 months and it's been unusable for half of that time. GE has had to visit the house on several occasions. The service tech is always polite but typically they just do a reset of some sort and the machine will run. Then within a day or so, the initial problem returns. It then takes another several weeks for GE to send the tech back out.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, March 1, 2022
Greetings,
This is certainly not the ideal situation we have in mind when it comes to our dishwashers. Your anger is understandable and we do offer our deepest apologies. We'd like to help resolve this, so an agent is going to email you soon. Thanks for choosing GE appliances. Mike@GEA
This is certainly not the ideal situation we have in mind when it comes to our dishwashers. Your anger is understandable and we do offer our deepest apologies. We'd like to help resolve this, so an agent is going to email you soon. Thanks for choosing GE appliances. Mike@GEA
Written by a customer while visiting geappliances.com