Customer reviews from geappliances.com
GE Profile - Top Control Built-In Dishwasher with Stainless Steel Tub, 42dBA - Black Stainless Steel
Average customer rating
4.3
(659 Reviews)
Rating breakdown 659 reviews
5 Stars
439
4 Stars
105
3 Stars
43
2 Stars
21
1 Star
51
81%of customers recommend this product.
(
480 out of
589)
Customer Reviews for GE Profile - Top Control Built-In Dishwasher with Stainless Steel Tub, 42dBA - Black Stainless Steel
Customer Rating
5
Completely dries everything!
on July 8, 2020
Posted by: Kip83
from Port St. Lucie, FL
This is the first dishwasher we’ve owned that completely dries all the dishes and plates. This is a big plus for us because the dishes are ready to be put away without drying the tops of the coffee mugs and plastic children’s cups.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
I love everything
on July 13, 2020
Posted by: Philmor1
from Mesa, az
I love this dishwasher especially the jets it really scours them good
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
WORKS WELL
on September 10, 2020
Posted by: JOHN 911
from NEW PORT RICHEY, FLA.
TURBO DRY IS VERY LOUD. SOME GLASSES STILL HAVE WATER EVEN LEFT OVERNIGHT.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
It die on us after 3 washes
on October 15, 2020
Posted by: Jeff Gamm
from Springfield mo.
We only used it three times and it quit had a repair man come out and told us it was the control board. Waiting on part close to a week still no dishwasher this is a new house. Not to happy with the fact that I'm without a dishwasher
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
1
Value
4
Response from geappliances.comBy SHARONatGEA, GE_Appliances, October 16, 2020
Thanks for posting a review on your dishwasher. We apologize deeply for your experience with the control board and understand how frustrating this would be. We're glad to hear you have taken advantage of your warranty. If any questions or concerns come up after your service call is completed, please feel to reach out to us at the “contact us” link on our www.geappliances.com website. Thank you, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Unwanted feature--It leaks
on October 23, 2020
Posted by: Anonymous
from Houston, Texas
Amazingly the product leaked about half a cup of water onto our wood floor on the first load. A few loads later same thing. It is quiet and otherwise functional.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
broke in 6 months, doing dishes by hand
on November 17, 2020
Posted by: smoky99
from tacoma, wa
We needed a dishwasher and dropped a bundle on this one. Felt good about spending that much for something we thought was good quality and quiet. It was simple to install and it does run very quietly. You can hardly hear it at all. Problem is it stopped working after six months. It just runs for a few minutes when you try to start it, but then stops, makes a funny noise and shuts off. so you start the cycle over and same thing happens. We made an appointment for service. Took soonest appointment, which was about two weeks out. Been doing dishes by hand every night in meantime. Hope they can fix it and cover it under warranty and I'll update this if they do. We were very happy with it when it was running, but you expect to get more than a half year out of a GE applience.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, November 18, 2020
Hello smoky99 - We are so sorry to hear of your dishwasher situation after 6 months of use. This must be frustrating for you, we know. We're glad to hear you have taken advantage of your warranty. If any future questions or concerns come up after your service call, please reach out to us at the “contact us” link on our www.geappliances.com website. Thanks for taking time to share your feedback and for choosing GE Appliances.
Written by a customer while visiting geappliances.com
Customer Rating
1
Leaks
on January 30, 2021
Posted by: chrisimmad
from Cincinnati, Ohio
Waited several months due to backorders. Finally got it. We have had this dishwasher for 2 months. Have never been able to clean the first load of dishes in it because it leaks. Water all over my new flooring and under my new cabinets all the way under the refrigerator. Took a couple weeks to get a service guy out. Said it needed a new part. Of course, had to order it and wait for it to come in. Waited another week for him to come back. New part put on. He said it was fixed. Next day tried to run a load. It still leaks. Call again. Repair man can come this coming week again. New floor, new cabinets. I don't trust this thing to ever work correctly. How long do I have to wait to get this this exchanged for a new one and how long should someone have to have a brand new appliance that they can't use? If it ever stops leaking, how to do trust this thing with new flooring and cabinets? And I'm sure over these months that we can't even use the thing, it is going toward my year warranty, which is also ridiculous. It's not even being used. GE customer service says I can call the customer relations Monday -Friday about this. I think they should take care of this. They should be forwarding my info and I should get a call first thing Monday. No, I have to do this. I'm livid and sick of this dishwasher at this point. Wayyyy too much money to have a piece of junk sitting in my kitchen that can't be used. Won't let me give zero stars or that's what I would give.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, February 1, 2021
Hi chrisimmad,
We are terribly sorry about the difficulties you've had with this dishwasher. We can imagine your level of frustration after dealing with so many headaches so we apologize for the inconveniences. We're confident that our Customer Relations team will be able to provide you with the help you need. If you have any other questions or concerns, you can also e-mail us here: https://www.geappliances.com/ge/service-and-support/contact.htm
We're wishing you the best.
Guy@GEA
We are terribly sorry about the difficulties you've had with this dishwasher. We can imagine your level of frustration after dealing with so many headaches so we apologize for the inconveniences. We're confident that our Customer Relations team will be able to provide you with the help you need. If you have any other questions or concerns, you can also e-mail us here: https://www.geappliances.com/ge/service-and-support/contact.htm
We're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Sweet sounding
on February 28, 2021
Posted by: Gino1971
from Pa
Our new dishwasher is quiet just like I like it in the evening. With the app we run it prior to going to bed and voila in the morning everything is clean. Performance is excellent
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com