Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. Freestanding Electric Range with Self-Cleaning and Frozen Bake - Stainless Steel
Average customer rating
4.4
(4,954 Reviews)
Rating breakdown 4,954 reviews
5 Stars
3,069
4 Stars
1,240
3 Stars
435
2 Stars
102
1 Star
108
89%of customers recommend this product.
(
4,082 out of
4,568)
Customer Reviews for Whirlpool - 5.3 Cu. Ft. Freestanding Electric Range with Self-Cleaning and Frozen Bake - Stainless Steel
Customer Rating
5
Bad luck takes a turn
on May 15, 2025
Posted by: Sweetbirch
from Mississauga,Ontario
[This review was collected as part of a promotion.] I bought this Whirlpool range as my Samsung range could not be fixed I was not happy to have to buy a new range but at least I got lucky!! The top is so easy to clean as it doesn't mark easily. And the front is dark glass so it always looks clean. It's not great to have to replace a range but in the end I got a better one!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
new electric range black whirlpool
on May 18, 2025
Posted by: home chef
[This review was collected as part of a promotion.] purchased 2 weeks ago so far everything works good
panels are a little thin and could be damaged pretty easy bottom drawer is really lite duty and not worth much for storing many heavy pans
the ads said self cleaning and steam so we assumed it had the option of a lite steam clean or a full high heat cleaning but it only has the steam clean cycle which i dot feel cleans like the full self clean cycle
as far as cooking on the range top or in the oven they both work fine so far and the finish looks very nice if it holds up
panels are a little thin and could be damaged pretty easy bottom drawer is really lite duty and not worth much for storing many heavy pans
the ads said self cleaning and steam so we assumed it had the option of a lite steam clean or a full high heat cleaning but it only has the steam clean cycle which i dot feel cleans like the full self clean cycle
as far as cooking on the range top or in the oven they both work fine so far and the finish looks very nice if it holds up
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Product, Great Customer Service!
on May 19, 2025
Posted by: Dave
from Valdosta, GA
[This review was collected as part of a promotion.] I purchased this appliance recently and am so glad that I did! the shipping was quick and they kept me updated the entire time very well. I need to get a new fridge and will definitely be using whirlpool for that now as well!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Smart feature
on July 25, 2025
Posted by: Singh
[This review was collected as part of a promotion.] I am happy with whirlpool cooktops , fridge, dishwasher & microwave
Written by a customer while visiting whirlpool.com
Customer Rating
1
Issues and the range is only 2 years old!
on September 23, 2025
Posted by: ChristyC
from Villa Rica, GA
I bought this range in 2023 and the back left element is already defective. I now have to replace that element because the warranty is only good for 1 year. Parts should last longer than this or they should be deemed a defective part from production. I thought I was buying a quality unit that would last by getting the "Whirlpool" name brand but I was wrong.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 24, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Range model/serial number, and reference Case # 806399.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Possible fire hazard
on October 15, 2025
Posted by: Alan01
from Tyler Texas
When product has an oven failure the overheat failure can be reset. But relay on control board fails to ON position for broiler element which is a fire hazard.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 17, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Range model/serial number, and reference Case # 822060.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Need help on how to steam clean
on November 3, 2025
Posted by: Stove
[This review was collected as part of a promotion.] I cannot get the steam clean to work. I need a manual for this. How to do find it on your website/
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor Product
on December 5, 2025
Posted by: David
from Williamsburg, VA
I bought this stove less than 2 years ago, it ranks as one of my worst purchases. Right now this stove is sitting in my kitchen taking up space. Why does this stove not maintain constant temperature? It takes a long time to cook anything by its heat on, heat off feature. I have enjoyed Whirlpool products in the past but this stove has caused me to lose confidence in their products. I would have given it a zero star if it was available.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 8, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Range model/serial number, and reference Case # 859103
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com