Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. Freestanding Electric Range with Self-Cleaning and Frozen Bake - Stainless steel
Average customer rating
4.4
(4,949 Reviews)
Rating breakdown 4,949 reviews
5 Stars
3,068
4 Stars
1,240
3 Stars
434
2 Stars
102
1 Star
105
89%of customers recommend this product.
(
4,081 out of
4,564)
Customer Reviews for Whirlpool - 5.3 Cu. Ft. Freestanding Electric Range with Self-Cleaning and Frozen Bake - Stainless steel
Customer Rating
3
Works as expected for the price
on July 6, 2024
Posted by: Kipcam
[This review was collected as part of a promotion.] Works fine, I feel things could be more Iintuitive.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Stainless Oven
on July 16, 2024
Posted by: MDD16
from Myrtle Beach
I bought the oven, refrigerator, and dishwasher set. Both the oven and refrigerator have rust on them less than 2 years after purchase. Whirlpool is not standing behind their coverage.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Marcos O, Social Care, July 17, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 564912.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
1
Mediocre at Best
on July 19, 2024
Posted by: Pamela G
from South Carolina
This is my second ceramic stove and I am done with them. The quality isn't there at all. I'm lucky if I get a solid three years out of them. The first issue is the oven elements. The broiler comes on instead of bake, full blast at that. The baking element doesn't fully heat up, so I have to babysit it to make sure the broiler doesn't burn my food. My husband had to take the broiler out in order for the baking element to work properly.
Second major issue is the two front burner (large ones) starts to cook on high temp ONLY! I start on medium or less, but during cooking it goes to high heat. You cannot walk away from this stove or your food is gone. Having to turn the burner off an on in order to control the heat. I looked into the burner replacements and they are expensive to say the least. These ranges are nothing but looks and very high maintenance. I am so done with these. Nothing like the original stoves and I am gladly going back to them.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Marcos O, Social Care, July 19, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 565799.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
4
Very good
on July 23, 2024
Posted by: Charlie
[This review was collected as part of a promotion.] This range has performed well so far but I think there may be a flaw in the top. It is very hard to see but there seems to be a crack developing over the main burner.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not Happy!
on July 24, 2024
Posted by: alley
from Ocala, FL
[This review was collected as part of a promotion.] The stove is very nice looking, but one of the burners is a bit difficult to regulate, it is either high or nearly off, I am not sure exactly how to describe it, other than that, and the steam clean is completely useless, the oven is super hard to clean, the surface of the oven, seems to have no resistance to burnt on spills, and after steam cleaning one time with absolutely no change, I tried to do it again and it would not do it, it would not redo the function again at all! I cannot return this stove, it is too late, I would not recommend it, at all!!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, July 29, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 568423.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on July 25, 2024
Posted by: Skye
[This review was collected as part of a promotion.] I bought my range last month and am very happy with it.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features
on July 27, 2024
Posted by: Chuck
from Delmont Pa
[This review was collected as part of a promotion.] I bought this a month ago on sale and happy that I did.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Poorly made
on August 4, 2024
Posted by: Cmm610
[This review was collected as part of a promotion.] Poorly made, the oven door gets too hot to touch when in use. Not safe for small children.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 6, 2024
Hello,
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #574072.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #574072.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com